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Get up to 3% of your purchase back
when you shop with AO.com
AO.com Reviews
Reviews and experiences from TopCashback members who have shopped with AO.com.
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AO.com Reviews
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Initially tracked incorrectly but after TopCashback intervention all ok and paid within a month. Very happy!
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Olbrom | 24 Jun 2015
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would give o stars if possible. Service was great however had to submit a missing earnings enquiry as cashback tracked at 2% however advertised at 15%. Enquiry declined as AO say that there is no link to topcashback - you have already confirmed the tracking was successful!?! So after spending 3k on new kitchen appliances they have lied to get out of paying the advertised rate. Shame on them and topcashback
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matth5182 | 18 Jun 2015
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Thank you for this site it's a very wonderful
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| 07 Jun 2015
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Terrible. Bought a Bosch washing machine last October for 10% cashback and have been chasing cashback ever since. Having had to have the washing machine replaced after a week and then an engineer out to the second machine, I am totally unimpressed with my cashback being declined. The one an only time I use AO.com
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LornaEvans | 15 May 2015
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All good quick tracking and paid within a month
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colthecodman | 03 May 2015
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Cashback was offered at 10%, received 2%, was faster paying
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petie86 | 17 Apr 2015
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A great company who continue to offer goods at great low prices.
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Campbell261671 | 09 Apr 2015
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Delivery of product superb! Delivery of cashback - still waiting 1 month after goods delivered.
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KolVP7up | 02 Apr 2015
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Great service and hassle free cashback.
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turandot88 | 17 Mar 2015
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Fantastic! The service is great. They did call me back when they promised they would when I had an issue. Delivery was on time and they called a couple of times prior to the delivery to keep me informed. Cashback took just over a month to become payable to my delight:) Will visit again when I need white goods.
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will9876 | 27 Feb 2015
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Good service and fast payout very impressed and would use again!!
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alinpaul | 27 Feb 2015
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Would recommend using these guys for any white goods. Very good prices, decent delivery times and quick cashback
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kaiserbill | 26 Feb 2015
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Great service from AO and cashback was paid out one month after purchase, brilliant.
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Frances_Ann | 26 Feb 2015
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super, I didn't have to do anything other than go to the ao.com website via the topcashback website and the rest was taken care of for me.
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jayt8lor | 10 Feb 2015
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Very efficient service in ordering, delivering and fitting a dishwasher for my daughter. Cashback received quicker than most. No hesitation in recommending ao.com
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johnboyblue1 | 07 Jan 2015
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Easy to order, fast delivery (inc connection), great service - but no cashback tracked.
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barmyboros | 25 Dec 2014
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I have used ao.com three times now and they have always been excellant to deal with. Very good prices and quality of goods. Delivery men very helpful and pleasant. I would definately recommmend them.
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Thamesgeordie7e | 18 Dec 2014
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Quick delivery, friendly on the phone and helpful. Can't really go wrong with them
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homeworld2 | 11 Dec 2014
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Very impressed with the whole ao experience, politeness and helpfulness of all staff from start to finish. I have already recommended ao to friends and family. Unable to rate products yet as my kitchen is at this moment being installed.
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carolkav | 26 Nov 2014
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Cashback tracked quickly. I bought my new washer dryer from AO.com because I heard about its supposedly great customer service. Service was average at best - I also disliked that they do a hard sell on extended warranty even BEFORE your appliance is delivered. Apparently this is standard practice. They call you to ask you questions about delivery (which has already been provided online) but really they just want to sell you an extended warranty. The guy who called me said that "you can opt out" and I suspect that lots of people unknowingly sign up for this and may not check their credit card statement well enough to know that they have been charged. I immediately asked to "opt out" because my appliance came with a 5-year manufacturers warranty.
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Zana711 | 09 Nov 2014
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Really great company. Ordered a microwave sunday evening, had it delivered next day! Awesome. Also bought a cooker and hob from here. Thought customer service like this no longer existed! Cashback claim was straight forward and honoured relatively quickly.
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Helen_Cobley | 01 Nov 2014
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The service from ao.com outside of the cashback was great. Delivered on time with courtesy calls on the day to say they were on the way.
However the cash back paid was not what was advertised at the time for a Bosch washing machine.
A claim was lodged which was rejected with no explanation which negates the otherwise great customer service.
I need to fill our new house with other new appliances and am now looking at other vendors.
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kventura | 22 Oct 2014
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