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AO.com Reviews

Reviews and experiences from TopCashback members who have shopped with AO.com. Log in to review

AO.com Reviews
	Prices and delivery service are good
	nemisys \| 26 Sep 2012 Report Abuse
	Product reasonably priced free d3eelivery and the old one taken away Excellent communication
	chris11223344 \| 19 Sep 2012 Report Abuse
	The cashback tracked quickly, and the service was smooth. Would use the company again in the future.
	fireblast \| 31 Aug 2012 Report Abuse
	Tracked quickly and now wait a while for payment. However the delivery service for my fridge freezer was superb. Free sunday delivery just ideal for me, especially as I only ordered the friday night before. Delivered early in my timeslot too!
	rob404uk \| 19 Aug 2012 Report Abuse
	Really competitively priced on the dishwasher and prob one of the best customer service experiences I have had. They def kept me in touch about the delivery and order status. Fantastic job!
	\| 11 Aug 2012 Report Abuse
	Bought a new washing machine at Christmas 2011, arrived within days, much cheaper on their website and also went through Topcashback, guys took all the packaging away, only complaint is that purchase didn't track and I had to submit a claim, they took ages to reply and in the end Topcashback honoured the cash back, bit of faffing but pleased overall.
	ACoxy \| 27 Jul 2012 Report Abuse
	just took a day to get cashback shown for my purchase, goods to follow on at end of month, money payable after that will use this company again.
	10214434041 \| 11 Jul 2012 Report Abuse
	GOOD SERVICE ,RECIEVED THE NEXT DAY(SUNDAY).COULD HAVE HAD A FREE DELIVERY BUT NEEDED IT URGENTLY.THE DELIVERY MEN WERE POLITE AND HELPFUL AND WEBSITE WAS EASY TO USE AND ORDER THROUGH.COMPETITIVE PRICES BUT I DID A GOOGLE SEARCH ON MY SECOND PURCHASE AND FOUND IT CHEAPER SO THEY DID A PRICE MATCH .WOULD USE AGAIN CASHBACK A BONUS
	ODDY \| 14 May 2012 Report Abuse
	Absolutely top class. Ordered and delivered within a few days at a time to suit me. Also the night before they text and email you a four hour time slot. Lots of texts to keep me informed along the way I was truely impressed and would not hesitate to order from them again.
	Jan1166 \| 07 Apr 2012 Report Abuse
	Used this merchant twice in close proximity,neither transaction tracked and have never been paid!
	dave8parr \| 04 Apr 2012 Report Abuse
	Ordered dishwasher, on the day of delivery I waited all day and there was no delivery. So I phoned them and they said that they were out of stock. I am annoyed as they did not let me know and I wasted a whole day waiting.
	whitecat6 \| 01 Apr 2012 Report Abuse
	An excellent firm to buy from, cheap prices, excellent customer service, and the delivery firm they use is the best I've ever dealt with. Totally recommend
	Broccoli \| 27 Mar 2012 Report Abuse
	Everything happened as they said it would, and we like that!
	sues0306 \| 18 Mar 2012 Report Abuse
	have not used appliances yet so cannot comment but customer service is excellent. delivery men did a great job too!
	\| 23 Feb 2012 Report Abuse
	I made three substantial purchases with Appliances Online via Top Cashback. Some 2 months later, I have not received the cashback and it has not even been tracked. When I tried to chase AO directly (my cashback claim is showing as awaiting mechant response), they denied that they had any association with Top Cashback whatsoever. In short, I purchased from them via Top Cashback as the cashback made their price competitive and I feel that I have been misled. I am considering reporting this matter to Trading Standards
	cbsnewemail \| 23 Feb 2012 Report Abuse
	excellent good customer service
	onnipon \| 15 Feb 2012 Report Abuse
	Cannot fault the way this company operates. They text you to inform you that they have received your order. A real human being phones you and tells you about delivery, timing, etc, actually asks questions, and deals professionally with you. Other texts and phone messages are left the day before agreed delivery to tell you exactly what time slot you have, and on day of delivery they arrive and unload, taking a picture of your goods so that the company know it has been delivered in good condition. The item is up and running now, and I fully expect yet another call tomorrow to ask if everything is OK!! Superb company to deal with.
	\| 13 Feb 2012 Report Abuse
	Speedy delivery, not fitted yet so unable to say how well it is working. Waiting for cashback to be confirmed still, although only 2 weeks since we purchased it.
	dwv968 \| 29 Jan 2012 Report Abuse
	good quality, fast delivery, very pleased
	\| 16 Dec 2011 Report Abuse
	An excellent company to deal with, even the delivery drivers where good. Kept informed all the way until delivery. Hope to deal with this company again.
	\| 12 Dec 2011 Report Abuse
	Some technical data on the website was incorrect, but when l called they checked it immediately and hopefully have corrected it now. Really good customer service.l was prepared to go to another supplier but will buy more from this company
	Nicholson \| 09 Dec 2011 Report Abuse
	great product, fast delivey and good communication
	\| 08 Dec 2011 Report Abuse
	Brilliant experience, ordered 3pm, delivered 11am next day no delivery cost. Product in perfect condition. Paid £9.99 to take old machine away. Only negative, after one week the cash-back hasn't yet tracked.
	IanArg \| 07 Dec 2011 Report Abuse
	Quick and convenient delivery at a great price. Cashback rate is low but a nice bonus. Some technical data on the website was incorrect, but they have now updated that. Really good customer service.
	kenkyujo \| 05 Dec 2011 Report Abuse
	Extremely easy site to use and the customer service is excellent.
	Young_Pensioner \| 30 Nov 2011 Report Abuse

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