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AO.com Reviews
Reviews and experiences from TopCashback members who have shopped with AO.com.
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AO.com Reviews
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Was recomended this site by a work collegue. Cannot fault the company. The product availaility for FREE next day delivery was very impressive. Did price comparisson on washing machine I wanted to buy and they were the cheapest by far. Ordered machine at 8a.m one day was delivered before 9.30a.m the following day - over £4 cashback received as well - result!
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rossmom | 06 Jul 2011
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Excellent experience from beginning to end. Customer service is top notch. Would recommend to anyone :0)
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kimriley | 25 Jun 2011
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top class retailer. recommended
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tlmiller2000 | 21 Jun 2011
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Excellent service from start to finish. Would definately recommend.
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Mummyto4 | 20 Jun 2011
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12:15 - 27 May 2011. Part 2 of Mini Blog....
A nice young personable British lady phoned me at home. I would also describe her as a really nice young girl - but that is going too far....
I understood at the end of the phone call that there was real potential to this being a sales call for additional product warranty - but this phone call from Appliances Online was very much confirming my order and confirming total delivery details. This is above the emails I received confirming the order....
It is so nice to get a truly personable call - the most of which was concerned with confirming my data, order detail and delivery detail....
Why can't they all do this?....
So - wait to see if it happens!....
....
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DonaldEdinburgh | 30 May 2011
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23:23 - 26 May 2011
This mini blog will be updated at each stage
Overall purchase experience XXXXX
Merchants CS XXXXX
Quality of product ?
Cashback XX
Re-Visit Merchant XXX
TCB Service XXX
Hello all
Mini BLOG for this Merchant – APPLIANCES ONLINE – This will be updated at each stage of the transaction, including STAR points.
TCB Tracking – LESS THAN 1 HOUR! AND EXACT TCB!
£227 purchase - £3.81 Cashback! Exact as detailed.
As always - you buy the BIG appliance when the previous one decides to die! In that process you usually have little time to do massive price or product checking. You end up buying out of necessity rather than function or cost.
So, story is, dishwasher died. Agreed with family we could live a week without one. It has been fun! Gave us the chance to really dig into price; product experience reviews; quality... etc.
Chose a BEKO DW600 - £227 from this retailer, APPLIANCES ONLINE, delivered! Chose this mostly because of the previous customer reviews for the actual dishwasher - which is more important than anything else. Price is down the list - but this one is vastly cheap. Two year warranty included - so plenty cover for the price paid - work it out yourself! A big kitchen machine either breaks down in 2 months or 4 years. All review facts show this. So if this DW lasts 4 years, I will have made money! 50p per week!
Again, had the opportunity to check and use price checker sites. A number at this lower end of the price tree including APPLIANCES ONLINE. I have never bought from this crowd - but was massively attracted at the option of FREE NEXT DAY OR ANY DAY DELIVERY. Even DIXONS charged extra for trying specific days.
So this appliance was bought from APPLIANCES ONLINE. I could have asked for next day delivery, Friday. It didn’t suit for me. Saturday also didn’t suit. Chose Sunday – and not paid a penny for it to be delivered then. WOW – why can’t they all be like that? In the end, why can’t they all be like that. That in itself is wo
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DonaldEdinburgh | 27 May 2011
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The best customer service I have experienced in a number of years. Great value for money & cashback tracked within a few hours. Definitely use again if I need any white goods.
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JasperR | 14 May 2011
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cashback wasnt tracked , put in an enquiry, and still nothing 3 months later.
my tumble drier's fine though.
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barnsleyjon | 11 May 2011
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Excellent service. Delivery time confirmed by phone and text during the evening before delivery. Product unpacked and checked by delivery men and packaging removed by them.
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12britur | 03 May 2011
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One of the good companies
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12457877128 | 30 Apr 2011
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This merchant gave prompt payment. Would highly recommend for choices and prices - excellent value.
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4pinchy9 | 30 Apr 2011
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This retailer has brilliant customer services, unfortunately my product was damaged when it arrived, but they were very quick to offer a replacement,would definately use again. Also cash back appeared within 12hours
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jackieo | 24 Apr 2011
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Great communication, prompt delivery, highly recommended, have used before and will use again!!
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happydays1427 | 16 Apr 2011
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Amazing, astounding and all together highly professional company. Sell'sat the lowest price but invests heavily in customer service. Best on-line transaction I've ever completed.
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| 11 Apr 2011
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Liked the video demo of the fridge freezer - almost as good as being in showroom. Great delivery options with lots of communication. Heartily recommended.
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maybird | 08 Apr 2011
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Quick to Track and item received extremely quickly.
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cmbdolphin | 22 Mar 2011
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The retailer chased up a missing part with the manufacturer and kept us informed. Very good overall.
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| 11 Mar 2011
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I have received notification very quickly but have found that they give cashback on purchase minus VAT. So dont be surprised if it shows up at buying for a cheaper amount !
Apart from this I have always had a very good experiance with this company on their delivery, customer service , products and cost!
Highly recomended !
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KerryB2 | 23 Feb 2011
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Tracked very quickly - within hours, hope pay out is as quick.
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trotskiy | 14 Feb 2011
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Supplier phoned me up after transaction to tell me product that was on website was discontinued
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| 20 Jan 2011
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Ordered a fridge freezer at a specially reduced price (for 24hrs only) much cheaper than anywhere else and also got the cashback which tracked within 12 hrs. They then phoned and texted the night prior to my chosen delivery date to confirm what 4 hr delivery slot I had been allocated, and the delivery driver phoned the next morning to confirm my address and then again about 20 mins before his arrival. My old fridge freezer was removed (for £10) and the new one put into place and all packaging removed. Excellent service. My only worry was when I got the same phone call and text message that evening saying my appliance was going to be delivered the next day (it wasn't fortunately!!)
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Maz37 | 09 Jan 2011
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Used this company to buy a Beko condenser tumble dryer. The delivery was free and on a Saturday. Superb customer service the time of delivery was confirmed the evening prior via phone and item arrived at scheduled time. Very efficient and good comms, will certainly make this site one that I check first! Btw best price found on the net
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| 08 Jan 2011
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