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AO.com Reviews

Reviews and experiences from TopCashback members who have shopped with AO.com. Log in to review
AO.com Reviews
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Excellent service
  bennachie | 15 Jul 2011 Report Abuse
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Cashback tracked quickly, order tracking was updated by text message and delivered within the timeslot. Would highly recommend this company!
  Debbiem25 | 14 Jul 2011 Report Abuse
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Superb website to use to find and buy the products.Puts the other major online electrical shops to shame with their slow,cranky old fashioned websites.They need to watch out because these guys know how to do it right! Tracking and delivery arrangements faultless.Delivered bang on time and we were kept informed at all times of what was happened. I would recommend to others to try them out. Definitely use them again.
  2theforest | 12 Jul 2011 Report Abuse
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Next day delivery available. The delivery men were really helpful. Would use them again.
  InfaRed | 11 Jul 2011 Report Abuse
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more discount needed as not the cheapest retailer on line
  | 09 Jul 2011 Report Abuse
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Was recomended this site by a work collegue. Cannot fault the company. The product availaility for FREE next day delivery was very impressive. Did price comparisson on washing machine I wanted to buy and they were the cheapest by far. Ordered machine at 8a.m one day was delivered before 9.30a.m the following day - over £4 cashback received as well - result!
  rossmom | 06 Jul 2011 Report Abuse
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Excellent experience from beginning to end. Customer service is top notch. Would recommend to anyone :0)
  kimriley | 25 Jun 2011 Report Abuse
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top class retailer. recommended
  tlmiller2000 | 21 Jun 2011 Report Abuse
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Excellent service from start to finish. Would definately recommend.
  Mummyto4 | 20 Jun 2011 Report Abuse
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Very quick good service
  jodougal | 19 Jun 2011 Report Abuse
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12:15 - 27 May 2011. Part 2 of Mini Blog.... A nice young personable British lady phoned me at home. I would also describe her as a really nice young girl - but that is going too far.... I understood at the end of the phone call that there was real potential to this being a sales call for additional product warranty - but this phone call from Appliances Online was very much confirming my order and confirming total delivery details. This is above the emails I received confirming the order.... It is so nice to get a truly personable call - the most of which was concerned with confirming my data, order detail and delivery detail.... Why can't they all do this?.... So - wait to see if it happens!.... .... ....
  DonaldEdinburgh | 30 May 2011 Report Abuse
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23:23 - 26 May 2011 This mini blog will be updated at each stage Overall purchase experience XXXXX Merchants CS XXXXX Quality of product ? Cashback XX Re-Visit Merchant XXX TCB Service XXX Hello all Mini BLOG for this Merchant – APPLIANCES ONLINE – This will be updated at each stage of the transaction, including STAR points. TCB Tracking – LESS THAN 1 HOUR! AND EXACT TCB! £227 purchase - £3.81 Cashback! Exact as detailed. As always - you buy the BIG appliance when the previous one decides to die! In that process you usually have little time to do massive price or product checking. You end up buying out of necessity rather than function or cost. So, story is, dishwasher died. Agreed with family we could live a week without one. It has been fun! Gave us the chance to really dig into price; product experience reviews; quality... etc. Chose a BEKO DW600 - £227 from this retailer, APPLIANCES ONLINE, delivered! Chose this mostly because of the previous customer reviews for the actual dishwasher - which is more important than anything else. Price is down the list - but this one is vastly cheap. Two year warranty included - so plenty cover for the price paid - work it out yourself! A big kitchen machine either breaks down in 2 months or 4 years. All review facts show this. So if this DW lasts 4 years, I will have made money! 50p per week! Again, had the opportunity to check and use price checker sites. A number at this lower end of the price tree including APPLIANCES ONLINE. I have never bought from this crowd - but was massively attracted at the option of FREE NEXT DAY OR ANY DAY DELIVERY. Even DIXONS charged extra for trying specific days. So this appliance was bought from APPLIANCES ONLINE. I could have asked for next day delivery, Friday. It didn’t suit for me. Saturday also didn’t suit. Chose Sunday – and not paid a penny for it to be delivered then. WOW – why can’t they all be like that? In the end, why can’t they all be like that. That in itself is wo
  DonaldEdinburgh | 27 May 2011 Report Abuse
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The best customer service I have experienced in a number of years. Great value for money & cashback tracked within a few hours. Definitely use again if I need any white goods.
  JasperR | 14 May 2011 Report Abuse
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cashback wasnt tracked , put in an enquiry, and still nothing 3 months later. my tumble drier's fine though.
  barnsleyjon | 11 May 2011 Report Abuse
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Excellent service. Delivery time confirmed by phone and text during the evening before delivery. Product unpacked and checked by delivery men and packaging removed by them.
  12britur | 03 May 2011 Report Abuse
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One of the good companies
  12457877128 | 30 Apr 2011 Report Abuse
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This merchant gave prompt payment. Would highly recommend for choices and prices - excellent value.
  4pinchy9 | 30 Apr 2011 Report Abuse
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This retailer has brilliant customer services, unfortunately my product was damaged when it arrived, but they were very quick to offer a replacement,would definately use again. Also cash back appeared within 12hours
  jackieo | 24 Apr 2011 Report Abuse
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Great communication, prompt delivery, highly recommended, have used before and will use again!!
  happydays1427 | 16 Apr 2011 Report Abuse
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Amazing, astounding and all together highly professional company. Sell'sat the lowest price but invests heavily in customer service. Best on-line transaction I've ever completed.
  | 11 Apr 2011 Report Abuse
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Liked the video demo of the fridge freezer - almost as good as being in showroom. Great delivery options with lots of communication. Heartily recommended.
  maybird | 08 Apr 2011 Report Abuse
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Quick to Track and item received extremely quickly.
  cmbdolphin | 22 Mar 2011 Report Abuse
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Reliuable
  dixies10 | 22 Mar 2011 Report Abuse
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The retailer chased up a missing part with the manufacturer and kept us informed. Very good overall.
  | 11 Mar 2011 Report Abuse
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I have received notification very quickly but have found that they give cashback on purchase minus VAT. So dont be surprised if it shows up at buying for a cheaper amount ! Apart from this I have always had a very good experiance with this company on their delivery, customer service , products and cost! Highly recomended !
  KerryB2 | 23 Feb 2011 Report Abuse
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