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AO.com Reviews

Reviews and experiences from TopCashback members who have shopped with AO.com. Log in to review
AO.com Reviews
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Fast cashback
  dianediana | 09 Oct 2020 Report Abuse
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Cashback was originally declined. I had to follow up with customer services. No explanations from anybody as to why it was declined in the first place, so don't know where the problem lies. So all I can say is go carefully through the process to ensure it tracks properly, & then check to make sure you have been credited properly.
  Boogie18 | 06 Oct 2020 Report Abuse
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good prices and quick delivery
  billy47 | 04 Oct 2020 Report Abuse
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With in 3 weeks i have been through 3 cookers now we are waiting for our 4th one to arrive fingers crossed this one works, the first one was admitting orange/yellow flams on all burners and the oven packed up after 20 days, 3 Ao engineers and one smeg engineer came out failing to fix the problem, AO finlly deciced to replace it for the 2nd one where the AO installers eneded up damging the side of the cooker leaving 3 medium size dents and i dont know how but they also managed to bend all the feet on the cooker the worst part was how they tried to hide the damage by leaving the blue protection film on until they pushed it to place i was lucky that i was watching them and noticed the damaged. So i was back on the phone AGAIN to AO with another wait time of 40 min wasted as they had failed to call me back to arrange collection/delivary date...7 days later the 3rd cooker has arrived and this time me and the engineer checked it over for any damage before installation once it was installed the engineer turned the oven and we herad a bang and the power went out tripping the RCD switch the engineer arsured me its just a blown fuse in the plug after replacing the fuse we turned on the oven again and did the same. I can't express how fustrated i was by now i'd have to AO again and waste another 40 min in the cue but yet if you call sales the waitime in only a few seconds LOL. customer service then told me they were out of stock and that it would be back in stock on the 28th Sept where AO would call me and arrange a new delivary date for the 4th cooker...you guessed it NOOO call back so called them today only to be told there very sorry but they are out of stock again and will be bk in on the 7th Oct.....they had stock yesterday tho :(
  Member891554548748 | 29 Sep 2020 Report Abuse
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great service. Kept informed with the 4 hr delivery slot crew drivers HEYV201V very courteous and efficient would definitely use again
  deewhite | 27 Sep 2020 Report Abuse
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very good merchant
  rosalie34 | 25 Sep 2020 Report Abuse
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Professional Polite Service
  Jack the Ripper | 17 Sep 2020 Report Abuse
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Purchased item in February - cashabck tracked incorrectly and its taken 7 months and countless messages to try and sort it, yet its still not got to me yet...disappointeed
  Y2Jono | 13 Sep 2020 Report Abuse
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Very slow payer but get they in the end
  Laburnum42 | 12 Sep 2020 Report Abuse
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Very competitive pricewise and spot on delivery
  pollard1956 | 01 Sep 2020 Report Abuse
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Very quickly arrived into my account with no issues
  VGee | 30 Aug 2020 Report Abuse
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Love ao they are fast and very helpfull will use again
  charlie06 | 28 Aug 2020 Report Abuse
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So easy using this site and cash back confirmed
  Linda_Bowkett | 24 Aug 2020 Report Abuse
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So easy, It was a few clicks away to get cashback
  noorahmad55 | 22 Aug 2020 Report Abuse
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very good service
  sps | 17 Aug 2020 Report Abuse
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Excellent service
  lisa2410 | 17 Aug 2020 Report Abuse
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easy money, of course i'm happy
  Jack Union | 09 Aug 2020 Report Abuse
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excellent company
  EADA | 27 Jul 2020 Report Abuse
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paid but took a long time
  MrsP1 | 16 Jul 2020 Report Abuse
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1st purchase and took far too long for cashback to come through
  Lunerlander | 16 Jul 2020 Report Abuse
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Tracked and paid with no fuss
  Paulcarly8485 | 10 Jul 2020 Report Abuse
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great quick payout
  ang0408 | 09 Jul 2020 Report Abuse
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Great company to deal with. Easy delivery in C-19 lockdown
  WSM | 08 Jul 2020 Report Abuse
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Fantastic supplier.Easy to use website. Fast and reliable delivery. Freindly team.
  Atti24 | 08 Jul 2020 Report Abuse
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Straightforward
  TimBan | 29 Jun 2020 Report Abuse
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