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Get up to £9.43 of your purchase back
when you shop with Asda Groceries

Asda Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Groceries. Log in to review
Asda Groceries Reviews
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Very good service
  Krzysztof Polewczyk | 07 Mar 2022 Report Abuse
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Have now claimed for 3 missing cashbacks, so far they have not paid a penny in cashback, going back to September, 2021. Asda Say they cannot trace order but when I phoned their helpline, they have it on my records! They are mis-advertising their cashback. Today's order has just tracked, after 3 very STRONG complaints!.
  sbrom1ss | 06 Mar 2022 Report Abuse
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Slow to pay & decline many cashback requests
  Gwenyann | 02 Mar 2022 Report Abuse
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Irregular cash back payments - no reason given
  lorraine wingfield | 01 Mar 2022 Report Abuse
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Didn't track. It took over 7 months to get a resolution via customer services and they eventually paid out a slightly lower amount. They do pay but expect a long process
  sonicspanner | 26 Feb 2022 Report Abuse
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Excellent, good to get cashback on my orders,thank you
  Clark47 | 23 Feb 2022 Report Abuse
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very rarely pays out over last 6 months
  Member1180812715745 | 23 Feb 2022 Report Abuse
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Disastrous. They don't pay. Had to put number of claims in and they have only paid one. Should be removed from site if they aren't giving cashback. That's false advertising.
  123tessa123 | 23 Feb 2022 Report Abuse
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Still missing a cashback off them. Shouldnt you be following this up as its your service?
  Willo99 | 23 Feb 2022 Report Abuse
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Big delay and only paid out once of several claims
  Niftybabe | 22 Feb 2022 Report Abuse
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log on click link do your shop rest done for you
  lesley1010 | 17 Feb 2022 Report Abuse
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Very poor service and slow to pay!
  DavidJTB | 17 Feb 2022 Report Abuse
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Always have issue with their cashback offer. Not a good experience
  toj | 16 Feb 2022 Report Abuse
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Rarely get cashback from Asda, technical issues always!
  julia67 | 15 Feb 2022 Report Abuse
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I can only assume Asda don't like me, since all the other reviews are positive! I've done my weekly shop at Asda via Topcashback since September - none of them have tracked, so I've had to raise a claim every time. First one was declined, second one became payable in November, the rest are waiting for Asda to respond but at 4+ months later I'm not holding my breath! Topcashback customer service have been great as usual but Asda seem at best hit and miss, so if getting the cashback is the only thing swaying your decision of where to shop I'd give it a miss.
  mrbuffs | 13 Feb 2022 Report Abuse
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Feeling a need to show this among the 5-stars. First purchase tracked but silently got removed from the record after months with no payment. Second time ASDA waited until after the last minute I can log a missing claim to confirm they would pay me £0. Complained in October 2021 and now it's Feb 2022 ASDA is still not going to give it a ____ and not going to respond to the claim request.
  callmeryan | 12 Feb 2022 Report Abuse
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Doesn't seem to like paying cashback on their orders!
  John Wayne | 12 Feb 2022 Report Abuse
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I always have to submit a claim.
  Lornahan | 12 Feb 2022 Report Abuse
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Changing my 1 star to a 3 star, starting to see a few cashbacks coming through from my open tickets. Still have some tickets open from 8 months ago though
  Samboy08 | 11 Feb 2022 Report Abuse
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Amazing! highly recommended
  Whittick15 | 11 Feb 2022 Report Abuse
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Actually 0* but put 5* to get around TCB rigged review visibility. 15 transactions never tracked. 4 settled as 'goodwill' gesture by TCB
  reanimator | 10 Feb 2022 Report Abuse
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good all well
  sarahlou43 | 05 Feb 2022 Report Abuse
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Slow at paying up from Dec 21! Disapointing
  oc71 | 04 Feb 2022 Report Abuse
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fantastic money with my shopping what more could you want
  jakeymax | 04 Feb 2022 Report Abuse
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Took too long
  Eillen_Toward | 03 Feb 2022 Report Abuse
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