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when you shop with Asda Groceries

Asda Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Groceries. Log in to review

Asda Groceries Reviews
	Very poor Never tracks, still waiting for some claims from 6 months ago even though more recent claims have been paid. Asda website itself is poor, sometimes it doesn't let me checkout so I have to use the app and lose the cashback. This has been going on for ages.
	Hawkeye1968 \| 09 Sep 2024 Report Abuse
	Never tracks, but TCB customer service always help. ASDA cashback has never tracked, but customer service at TCB always help. Thanks TCB!
	carobinson3 \| 09 Sep 2024 Report Abuse
	No cashback I have not got cashback on last 4 orders don't know but it only seems to happen when I amend my orders whether I add stuff or change items, wish you would hurry up and sort yourselves out as the cashback helps towards delivery charges seems alot of people feel the same Come on asda and sort it for your loyal customers
	Dobido \| 09 Sep 2024 Report Abuse
	Does not track I’ve gone through top cash back multiple times for asda and it never tracks.
	iftytalia \| 06 Sep 2024 Report Abuse
	New Customer purchase, but declined cash back I made a purchased over 45£ in groceries. I was excepting 8.65£ cashback in my account, but after few months they declined my cashback. Now i can't make any cashback claim to top cashback customer support as the purchase was more than 60days. this is totally scam to customer. not recommended to anyone, asda in here is scam.
	tanjinabegummoriom \| 02 Sep 2024 Report Abuse
	Scam to encourage over-spending or simple error? I purchase pretty basic items and it can be an effort to meet the £48 target to get the approximately quid cashback. So, my shopping total is usually below £49 and I have a delivery pass. As soon as the purchase tracks, the value is indicated as about £10 less. I've checked that all my items are VAT zero-rated. Maybe they're deducting VAT on the whole order value and aim to sort it out out later, expecting many not to claim? I'll check again with a VAT-free order (no petfood or chocolate-coated biscuits!).
	JJY \| 01 Sep 2024 Report Abuse
	Asda cashback very prompt cashback
	susan blockley \| 01 Sep 2024 Report Abuse
	Difficult cashback experiences Very often does not track or tracks at incorrect (much lower amount) and consequently do not get the cashback. Didn't use to be like this but certainly is for me recently.
	lorraine wingfield \| 30 Aug 2024 Report Abuse
	Decines everytime Existing customer and meet all the terms but every £1 payment has been declined. Scam just to draw customers in
	Andylloyd1986 \| 30 Aug 2024 Report Abuse
	Brilliant Sign in pick your shop ie eBay click on it then shop has easy as 123
	Tditdb \| 29 Aug 2024 Report Abuse
	Very hit & miss with paying out cashback On quite a few occasions I have to put in a claim to get my cashback. On about 3 occasions, I have spent well over £60 but Asda record it as 0.00 spent! As a result I have to claim for this also. Just made a purchase at George -Asda and have had to raise a claim for cashback on this purchase.
	tjb01527 \| 28 Aug 2024 Report Abuse
	Cashback always declined as they wrongfully exclude VAT on food The cashback always tracks as £0.00 (ie declined) because Asda takes off VAT which brings my order below the required basket value. There is no VAT on food so why are they allowed to do this? Topcashback’s answer is to make an individual claim for each order, which cannot be submitted until 2 months after the order date and then takes 6 months plus to be resolved. What an absolute waste of time and effort for 85p!
	katdralion \| 15 Aug 2024 Report Abuse
	Never Tracks. Always have to put in a missing cashback claim.
	Tazwitch \| 05 Aug 2024 Report Abuse
	Tracking seems unreliable For months it has worked OK, now nothing for weeks has shown up. This happened before too. Trying to get it investigated but having to claim each missing item individually is too much trouble for the small sums involved
	OPT \| 04 Aug 2024 Report Abuse
	Fast Tracked and quick payout Asda have some great offers and the cashback is a thankyou for shopping there
	The_GrayMan \| 01 Aug 2024 Report Abuse
	Tracks as £0.00 The last few weeks it's been tracking but showing nothing payable and with the order values below the £48.00 required.
	JJY \| 29 Jul 2024 Report Abuse
	Always have to chase up tracking via customer service link. As described in title. Absolute pain. Probably not even worth using topcashback for Asda shops!
	bluenoserainbow \| 26 Jul 2024 Report Abuse
	Doesn't track transactions I shop Asda every week it's not tracked at all this month ?????
	Janine2208 \| 24 Jul 2024 Report Abuse
	great site great wee site great cashback fun
	lotteryking1 \| 17 Jul 2024 Report Abuse
	Waste of time It is like a lottery, no guarantee for transaction tracking
	Kinjalrana \| 12 Jul 2024 Report Abuse
	My last 2 shops haven't tracked at all... Had to submit a claim about my last 2 shops with Asda that haven't tracked at all,just done a 3rd shop and not holding my breath ....
	Ana mumby \| 10 Jul 2024 Report Abuse
	Fast Tracked and quick payout Asda has some great offers and cashback helps too
	The_GrayMan \| 01 Jul 2024 Report Abuse
	Poor response Used to be 2.55 for a 40 pound order or more now only 70p very poor also they never pay up on cashback have to wait months and months other retailers manage to respond straight away asda gon down hill since they were taken over.
	Popeye \| 26 Jun 2024 Report Abuse
	Another supermarket not paying out Another supermarket taking the hits to their site via top cashback but not paying out. order placed 22nd April via topcashback site, no other route, went direct to asda site via topcashback it has recorded the visit and now declining the cashback. Order delivery date was wednesday 25th April.
	Lillyharry1 \| 21 Jun 2024 Report Abuse
	Slow, slow, slow. Need to watch the VATable (excluded) Took a while but there eventually. Not ALL spending included so was VATable stuff. But better than a poke in the eye with a sharp stick.
	GranGreen \| 15 Jun 2024 Report Abuse

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