Get up to £9.43 of your purchase back when you shop with Asda Groceries Join TopCashback Free
Get up to £9.43 of your purchase back
when you shop with Asda Groceries

Asda Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Groceries. Log in to review
Asda Groceries Reviews
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asdacashback
the cashback is never paid unless I put in a form at TCB to chase it for me and then it is paid in a few weeks time.
  lorraine wingfield | 12 Sep 2023 Report Abuse
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Non automatic allocation
Have to claim this cashback every time, through missing cashback claims. This retailer needs to amend its automatic claims allocations process and speed up manual claims as they take forever.
  Newyorknewyork | 10 Sep 2023 Report Abuse
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Usually decline cashback, many times during COVID as well
Not to be trusted in my experience
  raidaskip | 07 Sep 2023 Report Abuse
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Poor at Paying cash back.
Always have to put in a claim. They never want to pay cash back, even though its their fault they have to refund because either they don't have items in stock or they send poor or of out of date items.
  Tazwitch | 05 Sep 2023 Report Abuse
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Asda are very slow to payout
Asda are very slow to payout however, Topcashback get great results chasing them relentlessly until they get the result required. No stress the customer service team quietly do their job in the back ground. Making the whole experience easy.
  digby01 | 03 Sep 2023 Report Abuse
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satisfied
satisfied with the products of Asda stores
  ROZYTE | 03 Sep 2023 Report Abuse
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diabolical - i have to raise a claim every time
they never pay automatically , i have to raise a claim every time
  Peterc319 | 23 Aug 2023 Report Abuse
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Abysmal.
Twice in the past month they have declined legitimate cashback, the 1st with no valid reason, yet apparantly you cannot contest it. The second ASDA delivery forgot to deliver an entire crate of ordered and paid for food, clearly not our error, yet they declined all cashback. ASDA is quickly falling from favour, not only for general quality but also for cutomer service.
  indyjes | 18 Aug 2023 Report Abuse
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Have to chase every cashback - never automatically tracks
So the cashback is always honoured but never automatically tracks....
  ginny32cat | 16 Aug 2023 Report Abuse
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Pockets!!
You can fill your pockets with cash back from Asda. So easy.
  SusanSimmill | 15 Aug 2023 Report Abuse
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Diabolical - Spent £128
My order of £128.27 was declined for cashback even though it tracked correctly. This is poor form for Asda. Secondly many of my items weren't delivered as Asda were out of stock. Quite simply my most disappointing delivery in the past 15 years of online grocery shopping. I will not be shopping at Asda again
  stephgr | 15 Aug 2023 Report Abuse
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Not always straightforward
Often have to raise a claim but pays out eventually. But the cash back offer has changed not for the better.
  scotjeannie | 15 Aug 2023 Report Abuse
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Quite a high cashback percentage, thanks.
It was quite a high cashback percentage and do use Asda now and again, for grocery top ups in passing too, whilst they're not too far from where I live also.
  BeautybyYvonne | 13 Aug 2023 Report Abuse
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Slow to pay
Never tracks. Always have to put in a claim
  Tazwitch | 04 Aug 2023 Report Abuse
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Cool
The best for cashback
  Peterbraimoh | 03 Aug 2023 Report Abuse
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cash back not tracking
asda order every week but stopped tracking since May
  5mudge | 03 Aug 2023 Report Abuse
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Asda cashback
Get it through my Top Cashback account. Cashback is good, but the retailer has a poor link as it very rarely that it shows on my account, so I have to keep putting in claims to chase it up. Asda is the only retailer that I have this problem with. Although it can take a while for cash to come through it should show on my account in about 24 hours.
  bbmama | 02 Aug 2023 Report Abuse
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Payed everytime
Brillant site never fails
  Joanne170278 | 31 Jul 2023 Report Abuse
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Missing cashback claim everytime
To obtain my existing customer cashback £2.55 for my bi-weekly online shop, I have to make a missing cashback claim everytime. Why? So, it's not easy to earn cashback, it's a time consuming slog to claim for each shop.
  SarahCashCredit | 27 Jul 2023 Report Abuse
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Terrible
I have had to claim cash back via customer services for every transaction I have made with Asda.
  Jake2014 | 27 Jul 2023 Report Abuse
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Every month I have to open claims to get my cashback.
I use the same system as with other merchants, but with Asda I have to open a claim for every action. This is tedious, having to copy over order numbers and amounts, a claim can easily be missed. The site says it has logged my claim, but Asda never automatically come up in my payments.
  Angela lewis | 24 Jul 2023 Report Abuse
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Paid out
Cashback went through successfully. Thanks.
  carobinson3 | 24 Jul 2023 Report Abuse
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Cashback never automatically adds
Cashback has never added automatically. So I have to claim it every time. As a regular Asda shopper this is a little annoying . They do pay out eventually though
  Newyorknewyork | 24 Jul 2023 Report Abuse
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Always seam to payout
You get the cashback but it does not always add automatically, and you need to lodge a claim, but you do eventually get the cashback
  garyafreeman_bt | 24 Jul 2023 Report Abuse
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Suddenly stopped paying out
I normally get £3 cashback for existing customers. Been doing it for months and suddenly they stopped paying out. Lodged a claim for the first missing payment and received it but I'd rather just shop somewhere else than wait for the other missing claims to come through. It says nothing on the terms and conditions about this being limited to so many transactions.
  bluegnome23 | 24 Jul 2023 Report Abuse
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