Get up to £9.43 of your purchase back when you shop with Asda Groceries Join TopCashback Free
Get up to £9.43 of your purchase back
when you shop with Asda Groceries

Asda Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Groceries. Log in to review
Asda Groceries Reviews
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great service
great service asda also prices well done shopping at asda lots
  lotteryking1 | 18 Jul 2023 Report Abuse
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fast efficient payout
fast efficient payout
  peterhume | 18 Jul 2023 Report Abuse
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Not good
I always have to contact customer service as my cash back never shows then I have to wait weeks
  Suzidish | 17 Jul 2023 Report Abuse
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Failing to give cashback
Despite continuously making my Asda orders through Topcashback, Asda is failing to acknowledge any of my shops. This has been going on for over a month now, plus the odd "declined" from Asda with no reason behind it. Have put in a claim but have been notified that this could take several months to be dealt with. WHY is Asda still listed as giving cashback when they quite clearly often don't?
  jaydig101 | 16 Jul 2023 Report Abuse
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Always have to make a claim
Every time i order i always have to go through the making a claim procedure. I turn off all my security and blockers and vpn's for Topcashback and Asda site but it makes no difference. I have always gotten it in the end, but it just makes it a longer process and there is always the risk that i forget to check if it has tracked to raise the claim at all
  KingmanUK | 15 Jul 2023 Report Abuse
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Every penny counts.
Good cash back from Asda. Don’t have to wait long too.
  SusanSimmill | 15 Jul 2023 Report Abuse
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Still waitingggggggggg
Fnally received cashback afterhaving to chase, chase and chase again. I am still awaiting cashback on four shops. Its like trying to get money from a stone. Not a happy experience. Other companies payout almost intantly. Why does ASDA take so long. Is there an explation?
  126TopCashBack | 14 Jul 2023 Report Abuse
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No Click & Collect Cashback
Disappointed that Asda have removed the cashback for click & collect orders
  cavviemum | 12 Jul 2023 Report Abuse
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Good payers
Asda has gone back to be being good and fairly quick payers again. Usually within 6 weeks.
  Samboy08 | 12 Jul 2023 Report Abuse
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Incorrectly declining cashback
For most of the transactions, they decline the cashback and don't give a proper reason or explanation. Missing cashback claims are not resolved for long time, and ultimately will decline.
  saurabh9294 | 11 Jul 2023 Report Abuse
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Cash back not tracked on last 7 occasions
I have ordered from asda every week for years and always had cash back. Since May 23 none of my orders have tracked and not got any cash back
  5mudge | 03 Jul 2023 Report Abuse
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Weekly shop
just place my weekluy order through Top cash back and voila - £3 a week. it appears in pendng the next day - however can take over a month to appear in final wallet. Would be nice to know how long the "pending" period is.
  Chae1766 | 03 Jul 2023 Report Abuse
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Great
great company to buy from
  Whittick15 | 30 Jun 2023 Report Abuse
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Cashback declined
Cashback has been declined by the retailer on several occasions and no reason has been given
  Wrightio | 28 Jun 2023 Report Abuse
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Declined cashback because IT made a mistake
Absolutely the worst, had cashback declined because they substituted the wrong items so I had to return them. Useless. Don't bother with Asda.
  otherside27 | 26 Jun 2023 Report Abuse
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No cashback
I have tried to get cashback from this retailer several times but unfortunately never receive it.
  Wilsonbys | 22 Jun 2023 Report Abuse
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Great cashback great service
Good cashback great service a credit at affordable prices from Asda delivery very reasonable priced
  lotteryking1 | 17 Jun 2023 Report Abuse
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Great cashback great service
Good cashback great service a credit at affordable prices from Asda delivery very reasonable priced
  lotteryking1 | 17 Jun 2023 Report Abuse
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Attractive Bonus and Extremely Fast Payment
I got the bonus through "Click and Collect" as a first time buyer. Once I completed the transaction, Asda immediately updated my status. The whole payment process was much faster than what I expected. I already got my payment from Asda a few days ago while I am still waiting for another retailer to give me the bonus of which the purchase was done even much earlier than Asda. The great job and efficiency of Asda gave me a happy on-line shopping experience .
  joechan321 | 12 Jun 2023 Report Abuse
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good service
really good service
  janemike77 | 11 Jun 2023 Report Abuse
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Hit and miss
Sometimes they pay out but not always
  Kernewek1 | 11 Jun 2023 Report Abuse
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Words fail me
Bought some champagne for wife's birthday. Made it up to 6 bottles to get the 25%. Awarded cashback as new customer for Click & Collect almost immediately. Then cashback declined. No idea why. At the very least I must have been an existing customer, therefore due cashback at a lower rate. Looking at recent reviews, the new Asda Rewards scheme was introduced just as problems began with cashback.
  Dave0564 | 08 Jun 2023 Report Abuse
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TopCashback?
I have had 6 click&collect orders since last April, but, only one of them automatically tracked. I tired of chasing those missing cashbacks, not only for Asda, and I ask myself if it's all worthwhile shopping through this website, knowing how stessful to chase and waiting for long.
  shesfine | 07 Jun 2023 Report Abuse
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Never tracks
Have to submit a claim every time and sometimes even decline that for stupid untrue reasons.
  Denw44444 | 03 Jun 2023 Report Abuse
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Asda Home Shopping
Asda never pay out I always have to make a claim. Once the claim is lodged they pay cash back but it’s very poor.
  ChristineLewis | 02 Jun 2023 Report Abuse
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