Get up to £9.43 of your purchase back when you shop with Asda Groceries Join TopCashback Free
Get up to £9.43 of your purchase back
when you shop with Asda Groceries

Asda Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Groceries. Log in to review
Asda Groceries Reviews
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They always pay up
but have to chase it through customer service every time
  pendred | 01 Jun 2023 Report Abuse
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Extremely slow to pay
Every purchase has to be chased! Very Slow to pay and always have to put in a Claim missing cash back!
  Tazwitch | 30 May 2023 Report Abuse
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Awful
Awful! I have to claim cashback every time that I use it. Now I can't get to customer services because I've been told that I have redirected too many times! Not happy!
  LyndaA1 | 30 May 2023 Report Abuse
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Declined cashback
Cashback declined for 03/03/2023, 29/03/2023 and 29/04/2023. Please advise the reasons for this, or grant cashback.
  BigAl2023 | 27 May 2023 Report Abuse
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Very POOR
9 times out of 10 cash back declined, mostly due to order being changed (by ASDA) as they dont have stock at time of delivery or unsuitable substitutes. Why should the customer be blamed when the order value falls below the minimum value at time of delivery due to ASDA not being able to supply. Cant use Rewards vouchers or Gift Cards to pay as that gets cashback declined. Used to be very good but this last 6 months dont expect cashback most times
  plod1 | 25 May 2023 Report Abuse
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Rubbish, the cash back never tracks and I have to make a claim every time
Cash back was earned from making an online purchase but every time I do it it doesn’t track so I have to make a claim to get the cash back, which does eventually come through but it’s a pain having to keep doing this.
  Ababe | 17 May 2023 Report Abuse
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5++++
Great cash back always from Asda. Great customer care and awareness.
  SusanSimmill | 17 May 2023 Report Abuse
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No cashback
3 x orders placed and No cashback tracked on any of them
  danhugg007 | 13 May 2023 Report Abuse
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Going downhill fast
Asda used to be really good at paying out and fast too! They have upped their prices with inflation and making bigger profits and now started declining my cashbacks! The greed is taking over for them! I still have the tickets open to try successfully retrieve my cashback which I'm losing hope on. Will update once resolved. Tesco might just be gaining my business.
  Samboy08 | 10 May 2023 Report Abuse
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Hit and miss
Used Topcashback 3 times so far for Asda, but 2 of the 3 have been declined even though I only ever make my purchase by going through this site. I know times are hard but if Asda don't want to honour their obligation to pay cashback then why bother having them on here.
  Kernewek1 | 10 May 2023 Report Abuse
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Great and so easy
Very easy transaction use it every week ASDA Click & Collect. Every little helps.
  Shari | 09 May 2023 Report Abuse
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Excellent
No hassle . Instant payment
  bryonysgrandad | 08 May 2023 Report Abuse
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Rubbish
Items are never in stock, even when they claim they are upon ordering, so substitutions or refunds happen with every order. The problem there is that any change to the total value of the order, even when it's Asda's fault, results in declined cashback, so you basically never get cashback.
  hazelreed | 07 May 2023 Report Abuse
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Excellent!
My cashback has become payable in no time at all which I'm very pleased about. And the service I received from Asda when I shopped there went great too. Fantastic experience from start to finish.
  PartyOn | 05 May 2023 Report Abuse
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Asda groceries cashback
I use Asda weekly online for shopping and do my shop immediately and pay , I used to receive my top cashback but for months now its not showing . I havent changed anything as to how I order my shop so puzzled as to why its stopped registering. I know if you alter order or give anything back cashback is not given, but I haven't done either of these things . Puzzled
  Rosegram | 02 May 2023 Report Abuse
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Extra £'s
A easy way to save a little extra money, so easy to use and money we all could use.
  britishroses | 28 Apr 2023 Report Abuse
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It keeps failing - I don't get my cash back.
It keeps failing - I don't get my cash back.
  franceslangton | 25 Apr 2023 Report Abuse
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New Customer Cashback
I purchased an online home delivery from Asda through TopCashback. This was my first online delivery from Asda so received £8.50 cashback. I did need to make a missing cashback claim and it was paid into my account soon afterwards.
  Billjrob | 24 Apr 2023 Report Abuse
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Cashback is always honoured
Cashback is always honoured
  mike_pope666 | 21 Apr 2023 Report Abuse
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Cashback never comes through
Cashback never comes through, got 3 claims made 2 months ago but it takes up to 90 days to hear back so no update. In the meantime I’ve made a further 3 purchases, and no Cashback, can’t even be bothered to make claims for these. Pathetic service.
  La1lahh | 18 Apr 2023 Report Abuse
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Never Tracks.
Always have to put a claim in. Out of date stuff, damaged items, or useba valid Asda E voucher and lose top cashback claim!
  Tazwitch | 16 Apr 2023 Report Abuse
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asda cashback
Generous cashback but sometimes doesn't show on my cashback account,so have to often put in claims through my account.
  bbmama | 15 Apr 2023 Report Abuse
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Fight for cashback
Every time you click on Asda or George you have to fight to get your cashback
  pogg28 | 11 Apr 2023 Report Abuse
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Not happy with cashback
They try to rob you. Denied the legitimate cashback.
  MrA2Z | 10 Apr 2023 Report Abuse
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This a good company
It is easy and practical to shop through this app. Money back very easy
  Julielykarla | 07 Apr 2023 Report Abuse
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