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Asda Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Groceries. Log in to review

Asda Groceries Reviews
	My last 2 shops haven't tracked at all... Had to submit a claim about my last 2 shops with Asda that haven't tracked at all,just done a 3rd shop and not holding my breath ....
	Ana mumby \| 10 Jul 2024 Report Abuse
	Fast Tracked and quick payout Asda has some great offers and cashback helps too
	The_GrayMan \| 01 Jul 2024 Report Abuse
	Poor response Used to be 2.55 for a 40 pound order or more now only 70p very poor also they never pay up on cashback have to wait months and months other retailers manage to respond straight away asda gon down hill since they were taken over.
	Popeye \| 26 Jun 2024 Report Abuse
	Another supermarket not paying out Another supermarket taking the hits to their site via top cashback but not paying out. order placed 22nd April via topcashback site, no other route, went direct to asda site via topcashback it has recorded the visit and now declining the cashback. Order delivery date was wednesday 25th April.
	Lillyharry1 \| 21 Jun 2024 Report Abuse
	Slow, slow, slow. Need to watch the VATable (excluded) Took a while but there eventually. Not ALL spending included so was VATable stuff. But better than a poke in the eye with a sharp stick.
	GranGreen \| 15 Jun 2024 Report Abuse
	Poor not received any cash back from Asda yet
	justincossi \| 08 Jun 2024 Report Abuse
	Lils Terrible it never tracks
	weelil \| 06 Jun 2024 Report Abuse
	Have to manually claim every shop - hard work. Asda never just pays out. Every time you have to manually 'make a claim'. This is time consuming, and even then when you do make a claim, your shop date is not listed....thus you cannot claim. I have complained many times to top cashback, but their response is always a non-relative answer. Asda need to learn how Waitrose do it.....brilliant, never any concerns.....I do wonder though if Asda actually know what they are doing, very cleaver!!!
	jan_saunders \| 02 Jun 2024 Report Abuse
	Rubbish rarely tracks if you refuse a sub its cancelled. Tried getting cashback for years with Asda works when it wants and cancels cashback if you don't like a sub you receive duh.
	Barmyarmy69 \| 22 May 2024 Report Abuse
	Cashback NEVER tracks Cashback never tracks. I am continuously putting in claims for this company. I am only shopping with this company once a month now because I bought a delivery pass, but once that has ended. I won't bother with them anymore.
	Member1181296309157 \| 18 May 2024 Report Abuse
	So much easier than instore! So much easier than instore! Ordering online means I can get everything I need. I don't have a car - so it means not having to carrying heavy items on the bus.
	lwortho \| 15 May 2024 Report Abuse
	Have to manually claim each time Cashback never completes automatically, have to manually submit a claim each time, cashback takes months to pay out
	trainingday \| 16 Apr 2024 Report Abuse
	Fast Tracked and quick payout Asda has an extensive range and lots of offers online including cashback.
	The_GrayMan \| 15 Apr 2024 Report Abuse
	very good i get cashback from online shopping ,its simple to do.
	fernlea43 \| 28 Mar 2024 Report Abuse
	Always missing Have to put claim in
	Hoopyx1888 \| 27 Mar 2024 Report Abuse
	ASDA each time i order i get cash back, it is very easy to use the top cash app i am very happy using it
	mamanelly \| 23 Mar 2024 Report Abuse
	Cashback failing to track Never used to have a problem with Asda groceries and cashback.Always received cashback quickly and reliably. Over the last 2 months though, despite clearing cache and cookies cashback frequently doesn't track and I need to lodge a claim.
	Poppyeze \| 14 Mar 2024 Report Abuse
	Too many hoops Tracks quickly, but takes months to become payable. Of the latest that should be payable, three have been declined. I avoided this in the past by disallowing substitutions (if you didn't accept the substitutions, cashback was declined). The recent occurrences may have been due to claiming refunds for unacceptably poor quality items, but I'll have to dig and check.
	JJY \| 02 Mar 2024 Report Abuse
	Good I had to claim because there was no cashback appearing but everything got sorted without any issue.
	Ecila_2023 \| 29 Feb 2024 Report Abuse
	Instant Cashback Instant Cashback Every Time
	cjhservices \| 29 Feb 2024 Report Abuse
	Asda cashback rarely happens automatically you have to claim it most times Asda cashback rarely happens automatically you have to claim it most times. TopCashBack are extremely good at retrieving the cashback via a claim for you but this shouldn't be necessary it should go into your account automatically from the retailer.
	wenlockclose \| 28 Feb 2024 Report Abuse
	Asda paid out Asda paid out once I put in a claim. Topcashback were very helpful. My purchase never tracks with ASDA.
	carobinson3 \| 28 Feb 2024 Report Abuse
	Never tracks cashback Need to raise a claim every time i shop with ASDA - the claim never tracks. Not very quick at resolving the claims either!
	mikeythedon \| 19 Feb 2024 Report Abuse
	Getting cashback from Asda is very poor. Never get cashback first time (unlike all other companies I use). Always have to complete a claim form via Customer Services. Even then no cashback, normal procedure is to then NUDGE each Asda claim at least four times. I am currently waiting for cashback from Asda dating back to October 2023. Have corresponded with TopCashback but this proves fruitless 8/10 times. Really frustrating, and when you contact Asda directly no one knows which department to send you to FRUSTRATING !!!!!
	jan_saunders \| 11 Feb 2024 Report Abuse
	waste of time never tracks and now only new customers for 4 shopping orders.
	dmcfarlane1 \| 31 Jan 2024 Report Abuse

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