Get up to £9.43 of your purchase back when you shop with Asda Groceries Join TopCashback Free
Get up to £9.43 of your purchase back
when you shop with Asda Groceries

Asda Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Groceries. Log in to review
Asda Groceries Reviews
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Don't waste your time. Rejected initially, raised a claim but has not been settled as Asda claim that I am not a new customer. I have never had an online Asda account, however my partner has.
  Clerkie | 13 Apr 2015 Report Abuse
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Looks to be a common theme here. Cashback tracked fine for 2 months then declined even tho it shouldn't. Claim submitted so fingers crossed. On the actual shop side of it I wasn't impressed with Asda. Quite a few of the fresh meats had use by dates of only a couple of days and not the 4+ days stated the should be.
  MacDaddy2605 | 12 Apr 2015 Report Abuse
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Rubbish!! Supposed to be fast paying! Has been 2 months since purchase now and still waiting. Claim made but told may take months!!
  mummy34 | 07 Apr 2015 Report Abuse
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The cashback was refused initially and took about 2 months but I raised a claim and it was dealt with promptly by TopCashback and the cashback was in my account within a week of submitting the claim.
  merrymuppets | 30 Mar 2015 Report Abuse
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Fantastic service and cashback received
  Cat2001 | 29 Mar 2015 Report Abuse
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Doesn't pay out!
  bex11111 | 23 Mar 2015 Report Abuse
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After two months of waiting cashback declined - no idea why. Claim lodged
  teamdavis | 16 Mar 2015 Report Abuse
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Very poor. Cash back declined and I made sure I did everything I should. Shame on Asda!
  | 12 Mar 2015 Report Abuse
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Cash back declined for no good reason! Avoid if you want cash back.
  newmancp | 12 Mar 2015 Report Abuse
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0.00 cashback will not use asda again. Misleading promotion.
  BFC | 11 Mar 2015 Report Abuse
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4 orders for past months, all declined... shame on ASDA
  zokikroki | 10 Mar 2015 Report Abuse
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Done first time order with payment over £25 no cash back, never shop with Asda!
  sandra96 | 27 Feb 2015 Report Abuse
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Rubbish. Tracked no problem at stayed at zero for two months. Declined claim. Ordered through topcashback This is fairly common i believe. The only reason they declined was because i INCREASED ORDER and spent more money!!!!! Rip off and will avoid buying from asda where er possible in future
  sammylou40 | 02 Feb 2015 Report Abuse
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3 months, still tracking at 0.00 :/
  evilmagna | 02 Jan 2015 Report Abuse
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Complain @ below otherwise you're just wasting your time, might take a fair few people to make an impact though. Group pester power. 0800 952 3003 0800 952 6060 0843 455 0094 asdagroceries@email.asda.com
  zigmond | 14 Dec 2014 Report Abuse
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been trying to get my cashback for 9 months, and refuse to give up, i message every 3 days, and will keep sending messages, I would like all dissatisfied customers to do the same. Asda cannot keep getting away with this. EITHER PAY UP OR GET YOUR COMPANY FROM THIS SITE, YOU ARE GIVING TOPCASHBACK A BAD NAME.
  roynolan | 08 Dec 2014 Report Abuse
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Cashback declined. Rubbish.
  leswithe | 18 Nov 2014 Report Abuse
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My first review on here and twice now (as stated) tracked as zero, then got declined. Did not use any promotion codes. The only thing I did, was not accept substitutes with the delivery. What a con!
  robh864 | 09 Nov 2014 Report Abuse
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After reading other reviews about Asda not paying up I cleared all cookies before I did my shopping & guess what payment still declined what a surprise.
  jondawn | 06 Nov 2014 Report Abuse
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Declined for no reason
  tc7777 | 28 Oct 2014 Report Abuse
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Declined no explanation very poor.
  leswithe | 27 Oct 2014 Report Abuse
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Rubbish..they refused to payout!
  st149 | 03 Oct 2014 Report Abuse
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The cashback was never paid, and ASDA did not even give a reason: "I’m afraid that the merchant has taken the decision to decline your missing commission claim, no information in helping to clarify as to why this decision has been reached has been provided..."
  mstancheva | 25 Sep 2014 Report Abuse
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Bad Customer service. Wrong items delivered. Not even got the refund I had been charged for some products I didn't even receive. My cash back tracked at Zero. Absolute shambles...
  Khalid77 | 21 Sep 2014 Report Abuse
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Cashback tracked fast and was payable quickly. Impressed!
  fiestynatasha | 16 Sep 2014 Report Abuse
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