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Get up to £9.43 of your purchase back
when you shop with Asda Groceries
Asda Groceries Reviews
Reviews and experiences from TopCashback members who have shopped with Asda Groceries.
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Asda Groceries Reviews
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Been waiting months for cashback always showing as nil and declined
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| 08 May 2013
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After waiting over a year, this then was declined! Topcashback did offer a settlement payout which I declined. Excellent experience with topcashback but Asda gone down in my estimation
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hereat | 01 May 2013
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First order ever with Asda, and no cashback, still waiting but disappointed, no inclined to order from them again now. It seemed all so simple, just dont know what went wrong.
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Edelmoon | 28 Apr 2013
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Bad experience with this purchase - ASDA came back saying they couldn't track the purchase order and declined the cashback!
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gilesgiles | 31 Mar 2013
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purchase tracked but asda declined it, even though I am very careful using the site to make sure everything tracks and have never used them before. Despite lodging a claim they still won't pay, obviously costing them too much. Will not use them again
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jecra | 22 Mar 2013
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It's been over a month now and I've still not received anything. Tracking as £0.00. I spent £57 and I was a completely new shopper to Asda.com. The service was poor, lots of substitutes and things we didn't even order (including 12 rolls of Toilet paper and double the bananas we ordered - I wasn't upset about that though haha). Their customer service is from a call center abroad, I was on the phone for half an hour and the guy was clearly not interested when I spoke to him. Clearly they don't pay on cashback either so it is a joke. I spent over £300 a month on Asda instore. I've decided now to switch to online shopping. After this experencve I've switched to tesco and found them to be superb!
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neon787 | 18 Mar 2013
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Although the pucrchase was recorded no cashback has been awarded by topcashback on my asda purchase.
Don't use it!
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Savvas | 07 Mar 2013
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Although I find Asda stores to be well run and offer by far the best prices. Online they're disjointed, badly run, shocking customer service (it took me over 30 minutes to even talk to someone, then when I got through it was what sounded like a south african call center, the agent was yawning and clearly had no intrest). The food seems to be everything that is about to go off within 2-3 days. It's ok for Tinned, dry or frozen food. I hate tesco with a passion but with online shopping they're by far superior and unfortunately I'm having to use them from now on, but to be fair their online service and website is superb! On a note on the cash back it's been nearly 3 weeks and I've it's still pending at £0.00 so I don't even expect to get my cashback for been a new customer. All round shocking, But when you complain they don't give a damn!
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neon787 | 05 Mar 2013
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No Cashback received after nearly a year
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| 02 Mar 2013
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Still waiting for cashback since early December
will not bother again...
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capricorn_one | 15 Feb 2013
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Asda have at last paid me....it seems that if u change an order they cancel the cashback but in fairness to them and a GREAT response from Topcashback they have now paid me the £5.50 so stick with it!!
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dcragoe | 14 Feb 2013
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A REAL con....Asda promise a cashback on first online delivery and then declined mine because I had the temerity to change one item on a £50+ shop.
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dcragoe | 11 Feb 2013
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Cleared all cookies, etc as always beforehand and transaction tracked fine but has been denied due to going to another marketing channel. This despite me not having re-visited the ASDA site later or any other site during the transaction for this to have happened. ASDA Groceries loss, I certainly will never use them again because of this.
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hcdee | 07 Feb 2013
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Tracked at zero, on the basis that it would be uplifted after 6 weeks. Now refused, and TCB won't pay out. TCB seem to be refusing to honour cashback in an increasingly large number of cases, I've currently got 4 active declined cashback claims.
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Jonathan24 | 05 Feb 2013
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I have been doing this every week for over a year now and I have only received the cash back twice.
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| 04 Feb 2013
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nothing tracking, nothing received
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byfieldbird | 16 Jan 2013
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How 98% of people are listed as being satisfied with the Asda cashback I'll never know!
Made purchase through cashback a year ago - fulfilled all the criteria and it has just recently been declined. What a joke!
Last time I'll shop with Asda
They shouldn't be allowed to advertise with top cash back -looks like they never pull through.
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GeorginaMary | 13 Dec 2012
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ive just found this web sit and im trying this out see how it goes for me
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alan147 | 03 Dec 2012
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Spent £47.50 on 21 Oct 2011. Promised £12.00 cashback for new customers. Tracked as 0.00 at the beginning. Refused after ONE YEAR. What a con.
My housemate used ASDA's online grocery once. He ordered on Thursday and chose to be delivered on the next Tuesday. Nothing happened on the delivery day. No delivery, No call, No email. The online tracking system showed delivered. He had to make a lot of calls to make thing clear. Finally he canceled the order. Will never use ASDA again.
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| 22 Nov 2012
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First groceries purchased online for home delivery.
Tracked at 0.00 for four weeks.Asda now refused payment.
Claim for cash back sent to T.C.B awaiting reply.
Not impressed by Asda.
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duckpool | 19 Nov 2012
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lots of great offers and great top cashback
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| 02 Nov 2012
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Cashback was tracked and pending but at the incorrect amount. informed TCB who informed asda and now the cashback was all rejected by asda! BEWARE!!!
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Clarkie Boi | 24 Oct 2012
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Cashback declined, with no idea why. Have lodged a claim
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kwr1 | 22 Oct 2012
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Did not track any cashback and when chased by TopCashback they said order had not met requirements when it quite clearly had. Will not use again
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| 22 Oct 2012
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