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Get up to 10% of your purchase back
when you shop with B&Q
B&Q Reviews
Reviews and experiences from TopCashback members who have shopped with B&Q.
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B&Q Reviews
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Two seperate claims, both declined.
Declined because not the last link used when it was. I'm careful. Don't rely on cashback from B&Q.
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jjbell7 | 04 Aug 2024
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Poor.
Declined because not the last link used when it was. I'm careful. Don't rely on cashback from B&Q.
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jjbell7 | 04 Aug 2024
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Two seperate claims, both declined.
Declined because not the last link used when it was. I'm careful. Don't rely on cashback from B&Q.
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jjbell7 | 04 Aug 2024
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Two seperate claims, both declined.
Declined because not the last link used when it was. I'm careful. Don't rely on cashback from B&Q.
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jjbell7 | 04 Aug 2024
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Didn’t track but did get paid eventually
No tracking at all and I contacted customer service. Got paid eventually after 2 months and 10% is a lot!
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MADVIKING1983 | 03 Aug 2024
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declined, appealed , again
Declined (no reason given) even listed the transcation in the drop down menu!
Becoming a trait here on Top Cash Back....
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Happy2017 | 06 Jul 2024
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Dont waste your time with B&Q
B&Q cash back amount was meant to be 8% at the time of purchase - as advertised.
After months of chasing/nudging, only ended up with 2% - still pending after 6 months.
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matjax | 28 Jun 2024
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Always rejects claims
B&Q have never paid out on any transaction. Always the same excuse that they weren't tracked. Never have issues with other retailers so wonder how many people are able to actually get any cashback from B&Q.
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jonandmarkuk | 24 Jun 2024
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Spot on
Everything went as predicted no hiccups whatsoever. ??
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RMScott | 23 Jun 2024
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very good service as always with a very good product
In very good time
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Nosebag19 | 18 Jun 2024
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Super fast
Another excellent retailer the cash shows very quickly though you do have to wait to withdraw but at least you can see it building up x
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Ramanda787 | 06 Jun 2024
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fast delivery superb products
paid into account
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parry1956 | 26 May 2024
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Cashback hasn't track for second time
Second episode out of 2 attempts- cashback hasn't tracked. Ticket raised both times. First ticket- rejected on no grounds. Second ticket, no reply as yet. Can see by other reviews this seems to be a regular occurrence. I would proceed with caution if using B+Q solely for factoring in expected cashback as you're unlikely to get it!
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iamjoeman | 23 May 2024
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had a long wait
Had a long wait for cash back but got there in the end.
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trevenden | 15 May 2024
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Very poor, every time I shop with B&Q I have to lodge a claim
Always have to lodge a claim never paid automatically
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andysleep | 14 May 2024
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TopGiftCard cannot be used online
Brought a Gift card via TopGiftcard but cannot be used when purchasing online. I'm now holding the giftcard for months and need to spare some time to went in-store to try if it can be used.
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phyllisyung | 09 May 2024
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Does not seem to track if done via mobile.
Every time I use B &Q from my mobile it never tracks and I have to raise a ticket. Seems OK on the desk top :-(
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Toddy73 | 29 Apr 2024
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It's easy.
It's easy, just check-in to TopCashback before buying on B&Q!
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tonyprior | 15 Apr 2024
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states free delivery on orders over £75. LIES!
I wanted to order £278 worth of goods, and it tried to charge me £12 delivery. Totally misleading and wrong! i will get from wickes!
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beckyandmark | 18 Mar 2024
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Quick pay
B&Q cashback is always payable quickly
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sashaknits | 08 Mar 2024
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3 orders and no cashback
3 separate orders. 2 for a large amount around £500 each order, no cashback tracked (convenient) and submitted claim not heard anything. Judging by the reviews they don't like paying genuine cash back for larger orders so they should be removed from this site. Shame on B&Q for operating like this as i did have a discount code i could have used at the time but chose not to as i wanted the cash back. Crooks!
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Marc825 | 05 Mar 2024
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Excellent Service
Excellent Service
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richychan | 29 Feb 2024
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Shocking service had to chase many times for the cashback.
Had to chase this up many times
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Clivebeanland | 27 Feb 2024
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Cashback issue
B&Q declined my cashback for no reason, I enquired about it and received no feedback or response.
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Triciabashforth | 27 Feb 2024
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Ridiculous long wait time to have my cash back incorrectly refused
Strung me along and wasted my time only to refuse my genuine cash back. Fed me some lies about how it didn't track on the B&Q side and there is nothing they can do.
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Laurencep1990 | 09 Feb 2024
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