Get up to 10% of your purchase back when you shop with B&Q Join TopCashback Free

Get up to 10% of your purchase back
when you shop with B&Q

B&Q Reviews

Reviews and experiences from TopCashback members who have shopped with B&Q. Log in to review

B&Q Reviews
	Slow Very slow in setter ling Cashback account , making a long process in crediting your account.
	Koicarp2121 \| 09 Oct 2023 Report Abuse
	Cashback Declined for no reason I have now had two purchases refused cashback by B&Q. In both cases they claimed the terms and conditions had not been met. However, I know I met all of them and when I asked which terms or conditions specifically were not met they could not tell me! On the first occasion, Topcashback were great and they honoured the cashback amount so I was not out of pocket. Thank you to TopCashback. My experience of B&Q on the other hand is extremely negative.
	svareyp \| 04 Oct 2023 Report Abuse
	Does not track. Refused payout. Purchase did not track. Raised missing cashback ticket. Waited for 5 months told did not meet terms and conditions. No other explanation. I have the receipt and have used the paint. No returns. Topcashback have to take responsibility for wrong advertising, when cashback us denied.
	ssh_98 \| 03 Oct 2023 Report Abuse
	Tracked OK, Value con, Service Terrible Good points: So it has tracked the transaction which is great so far, however they take the VAT off straight away so the % is less straight away, TopCashBack don't make this clear so where they currently have a higher rate "Online Purchase £200 +" it's actually £240 - I didn't fall into this trap as I purchased a kitchen at well over 10x this value. TCB should publish VAT percentage commissions as all retailers are forced to quote VAT-inclusive prices. Bad points: The process was painful, Items that claim to be in stock on their website with "delivery within 7 days" are apparently not. I ordered from a mobile where I don't think you can pick a delivery date, you are just given a date after parting with your cash (in my case thousands) only to be given a date over 6 weeks time (Their own Delivery page on website says "from a few days up to 5 weeks"). The item is in stock at every store by the looks of things (tells me qty & aisle, but then also says within 7 days delivery) - so canceled the sink that was blamed for the long delay, and managed to get the delivery down to just 5 days. PS. Already advised by the in-store designer NOT to buy worktops from them because they didn't have any in stock (wanted a breakfast bar + 4x 3m worktops) The breakfast bar lack of stock lost them over four digit £ straight away. Sizing in the current August 2023 Magazine/Price list are wrong at least two sinks are completely wrong. In-store designer was an issue too, she couldn't convert cm (used in the brochure) to mm (used by their design software) - had to point out math errors. Couldn't cope with appliances not sold by themselves, the software forces a ranged product with wrong dimensions to be used to fill gaps. This led us to do it ourselves at home. It's only because we spent so much time and effort into choosing each component that we stuck with B&Q for the 14 floor units + additional wall units, would not use them again.
	BWuk \| 02 Oct 2023 Report Abuse
	never pays on large amounts I always use top cash back but however I find that any large purchases I make with B&Q never pay out, they are declined for some reason.
	topaz122 \| 27 Sep 2023 Report Abuse
	Poor Unfortunately had to rate this retailer as poor as wouldn't pay cashback and pretended to have incorrect information e.g order returned when not the case. Felt like retailer trying to get out of paying cashback. Would hesitate to use again.
	Snazzy155 \| 22 Sep 2023 Report Abuse
	Youre the best..!! Thanks for the latest Cashback, Youre great...
	Stephen_131 \| 21 Sep 2023 Report Abuse
	Be aware! Be aware, when it says orders above £200 get the higher cashback, it means excluding VAT! Topcashback needs to specify this on the top of the page, not in the small prints.
	GavKon91 \| 16 Sep 2023 Report Abuse
	Tracking I have purchased quite a few items from B&Q using cashback. On nearly every purchase I have had to submit a ticket because the transaction has not tracked and therefore had to wait at least 3 months for a result. I have three purchases at the moment that have not tracked and am awaiting the out come. It is very anoying because at point of sale they are quick enough to take your money but very slow to give back.
	Paul6035 \| 31 Aug 2023 Report Abuse
	Excellent So easy to use and earn
	Michellefarney74 \| 30 Aug 2023 Report Abuse
	Youre the best..!! Many thanks for your help, very grateful for your services....!!
	Stephen_131 \| 01 Aug 2023 Report Abuse
	DIY product The process was simple to use and Cashback was received quickly
	messiah06 \| 29 Jul 2023 Report Abuse
	Took there time to payout. Took there time to payout got there in the end .
	trevenden \| 18 Jul 2023 Report Abuse
	Doesn't track Purchased twice through TCB with B&Q - they're the only retailer on here I've tried which never tracks
	EmmaLH92 \| 17 Jul 2023 Report Abuse
	Thank you TCB TCB back on track for getting cashback promptly from merchants as laid out Well done and thank you (:-)
	Julesjna \| 25 Jun 2023 Report Abuse
	Still no Cashback-A joke Spent nearly £180 in early March, still not tracked, and £160 at the end of May and that hasn't tracked either.
	Philip_S \| 19 Jun 2023 Report Abuse
	Very fast payout great selection of products very good price's good stock some puchase's on line collection in store
	TERRY_OUTEN \| 06 Jun 2023 Report Abuse
	Don't expect to get anything back Purchased a lot of gardening stuff when the 15% was on (27th May) while also activating Topcashbacks £3 cashback when buying for £20+. Didn't even track! And after putting in a claim, I can now see it's on "ICE".... waste of time and money. Would have picked the stuff up elsewhere.
	Ankerstar \| 03 Jun 2023 Report Abuse
	Easy to order, quick delivery Cashback came through fairly quickly - thank you!
	jo_white06 \| 22 May 2023 Report Abuse
	Quality furniture Quality furniture at a great price !
	ZOCKO \| 15 May 2023 Report Abuse
	Great DIY store My favourite DIY store, alweys will find what I need, very friendly staff and very helpful.
	greglebioda \| 11 May 2023 Report Abuse
	Mr Gurung Customer service is very friendly. Easy to approach.
	Ashok gurung \| 01 May 2023 Report Abuse
	Great Excellent service
	richychan \| 27 Apr 2023 Report Abuse
	Cashback didn't track and still missing from January Cashback didn't track and still missing from January sadly
	EmmaLH92 \| 16 Apr 2023 Report Abuse
	Hassle Cashback disappeared, I had to submit a claim to get it back, it took a while but eventually got all my payout
	Mecolton11 \| 13 Apr 2023 Report Abuse

1 2 3 4 5...63 View: 25 50 100

Navigation

Cashback

Reviews