Get up to £120.00 of your purchase back when you shop with BT Broadband - New Customers Join TopCashback Free
Get up to £120.00 of your purchase back
when you shop with BT Broadband - New Customers

BT Broadband - New Customers Reviews

Reviews and experiences from TopCashback members who have shopped with BT Broadband - New Customers. Log in to review
BT Broadband - New Customers Reviews
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Took a long time
  sophie17291729 | 06 Sep 2015 Report Abuse
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Took my longer to come through than cashback advertised but got it in the end as well as the Sainsbury's voucher. Just make you do not amend anything on your order otherwise many say it does not track and payout
  Strikerman10 | 05 Sep 2015 Report Abuse
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Ok, it took about 7 weeks to come through but what with £125 sainsburys voucher and £168 in cash back you'd be a fool not to do it. Amazing, fibre broadband pretty good too!
  Aiden30 | 03 Sep 2015 Report Abuse
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Install day it was set and no problems so far
  Ddawson83 | 03 Sep 2015 Report Abuse
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Received the expected £168.00 for the BT Broadband, Calls and TV 6 weeks after installation! My highest earning cashback yet and the Infinity broadband is incredible! 75MB/s down and 19Mb/s up, used to have 6MB/s down, 0.5MB/s up until they installed fibre in my local cabinet
  CharlieM101 | 03 Sep 2015 Report Abuse
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Took longer than the estimated 5 weeks but happy overall
  bigtone0777 | 03 Sep 2015 Report Abuse
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Quality!!!
  Peter_Bacon | 03 Sep 2015 Report Abuse
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cashback was nice and swift. I do not know how this works but with all the cashbacks and vouchers, the broadband deal is almost free.
  dmaxkrishna | 03 Sep 2015 Report Abuse
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simple. too good to be true!
  barnsleyjon | 03 Sep 2015 Report Abuse
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A bit slow but paid in the end... took 2 months and 3 weeks
  JazzyG73 | 02 Sep 2015 Report Abuse
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Bit slow but tracked easy enough
  JoeR92 | 02 Sep 2015 Report Abuse
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estimated time is 6 weeks been 12 weeks now and still pending really slow to pay
  trinabadasc | 29 Aug 2015 Report Abuse
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Great service
  Newynewport_ | 29 Aug 2015 Report Abuse
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many thanks
  wal67 | 28 Aug 2015 Report Abuse
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I had to wait 5 weeks for connection which was frustrating. When I rung the call centre the agents were foreign and difficult to deal with the reason I called was that online it was allowing me to amend the installation date but then jumping back to the original date. Once I was finally online I applied for my Sainsburys voucher. There were issues which were resolved quickly by email and I received the voucher. Then today my cashback was declined. I half expected it judging by the reviews on here. I am glad it's only a 12 month contacy as next year I am going elsewhere.
  taramorg23 | 27 Aug 2015 Report Abuse
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Tracked and paid promptly - however BT now increased their prices just 3 months into a 12 month contract
  Hogatron | 26 Aug 2015 Report Abuse
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Easy and £90 for doing nothing was nice
  Matandzaz | 21 Aug 2015 Report Abuse
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DID NOT TRACK CASHBACK. This is very annoying as I made sure I clicked on the link using TCB website. I would not trust BT to pay cashback uising TCB. Very annoying and disappointed with BT and TCB. I believe I have made all the appropriate steps to get the cashback but it did not track... I am not sure I'll use TCB again.
  yongkuong | 20 Aug 2015 Report Abuse
 
Hey, I am sorry that your transaction went untracked. I am afraid, as with any cashback site we cannot force a transaction to track but if you lodge a claim a member of the team will work as hard as possible to get you the expected cashback. Best wishes, TopCashback Support

TopCashback
 
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Very slow
  Nicky225 | 19 Aug 2015 Report Abuse
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Received £157 cashback in around 6-7 weeks. Excellent service and provider.
  damienlove | 19 Aug 2015 Report Abuse
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Took a while to payout, but it was worth the wait
  beckett1 | 18 Aug 2015 Report Abuse
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Only pay some of what they owe you, terrible service.
  dilby | 18 Aug 2015 Report Abuse
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Swift cashback and a good broadband service :)
  paj88 | 18 Aug 2015 Report Abuse
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problem with tracking to start with but all sorted and paid excellent transaction and great BT product
  lesleyseaton | 17 Aug 2015 Report Abuse
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Terrible! Ordered broadband and was due to receive a Sainsbury Voucher as well as about £80 cashback. Received neither and was told the reason after going through a claim was that the order had been cancelled!! We are using the broadband and phone and paying a BT bill! Maybe we should cancel and tell them that we have no knowledge of the order even though they are providing a service and we are paying them!! AVOID as they are not interested and use the cashback as a sales gimmick.
  farah131 | 15 Aug 2015 Report Abuse
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