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Get up to 8% of your purchase back
when you shop with Budget Car and Van Hire
Budget Car and Van Hire Reviews
Reviews and experiences from TopCashback members who have shopped with Budget Car and Van Hire.
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Budget Car and Van Hire Reviews
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We eventually got our cash back after months (even years) of waiting. but it was worht the wait over £155 back from 2 transactions!
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Badders10 | 23 Oct 2013
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Shocking. Come on TCB, what on earth are you playing at dealing with this company? Remove them from your site as they are bringing you into disrepute. Booked on Dec 22nd 2012 and hired car in Feb 2013. Now Aug 2013 and still no cashback although been confirmed for months. Even worse was the car that we hired was rubbish and had no alarm or security features; it got broken into in Portugal(thieves knew exactly how to get in- makes me wonder if was a company employee) and then, despite us having the full insurance, got scammed for £50 to replace the back window that was smashed. This has got to be the worst company I have ever had the misfortune to deal with. AVOID.
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elaineb72 | 08 Aug 2013
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Cashback tracked on 9th January, but I am still waiting for it to be paid 29 weeks later!!
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pa34808 | 30 Jul 2013
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9 months on and still waiting!!! Definitely won't use again.
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paulpoppleton | 23 Jul 2013
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Cashback tracked and confirmed, but have been waiting months and payment still not made. In addition, on return from holiday (Florida) we received an additional charge of £80 on our credit card, even though the car had been checked and we had been issued with a receipt saying nothing else to pay! Would not recommend this company.
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vinuela | 20 Jun 2013
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Has been showing as payable for 4 months - still waiting - come on cash back sort it our.
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biffabacon | 31 May 2013
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Hired car in October, it's now May and still no sign of cashback. Very poor.
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paulpoppleton | 06 May 2013
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Tracked okay and paid ok, no problems at all.
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martinstev | 17 Aug 2012
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Hired in December, now 8 months later and while confirmed has not been paid.
THESE DO NOT PAY OUT.
On top of this, they charged my credit card with £9 without any reason. I had to phone up and get it refunded, which they blamed on poor staff training!!!
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ReflexReaction | 18 Jul 2012
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Reasonable cashback rate. Tracked quickly
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vastlordelk | 11 Jul 2012
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Very efficient, site easy to use, all round good service. Excellent rate of cashback, which would have amounted to quite a lot of money, but it hasn't tracked so awaiting the result of a claim :(
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Stoneysgirl | 17 Jun 2012
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Unfortunately, Budget took the decision to reject my claim with the reason I didn't meet there criteria for cash back. I had to disagree as I believe I had, but no cash-back forthcoming.
I won't be using them again.
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idpike | 14 Jun 2012
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i hired a car in march 2012 and the transaction has only been confirmed in june - still not payable!!!
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| 08 Jun 2012
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Very quick to track and become payable.
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thriftyspender | 05 Mar 2012
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Hired a car for 3 weeks still had the hire car and the cashback was payable. Had only booked the car 2 days in advance so took less then 4 weeks to receive the cashback. Brilliant.
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jj2k0 | 19 Feb 2012
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Booked in September, did not track, chased and is was attached, due to paid out by October now Mid Feb and still not paid, very bad service from Budget.
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Kartinggal | 15 Feb 2012
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Tracked in 2 days unlike auto-europe which never tracked and never paid. Good rate, good price.
Like all cheap car hire deals though watch out for high excess, e.g. VW Golf ex 1500 euro (which they then sell you more insurance at the counter, 11euro/day). Cheaper to get a separate excess policy (I pay £100 pa, carhireexcess.com, to ensure a family of 5 people for up to £3k car hire excess including tyres which are usually excluded. I save on just one holiday). Shame I can't get cashback on CHE but you can't have it all.
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malcb | 03 Feb 2012
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Good prices. Efficient service.
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DeMontfort | 31 Jan 2012
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I normally use Hertz but they were too expensive so I tried Budget. Although there was nothing wrong with the car or service, still no cashback even though I should have had it back in early November. Have nudged them several times but nothing received. Would thus not use again!
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270867855 | 24 Jan 2012
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Car hire experience very good. But they did not pay the cashback!
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Johnkg | 23 Jan 2012
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Why is it always me? They will not pay my cash back, their loss , I just won't use them again.
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Stanian | 23 Dec 2011
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didnt track my order.
The service we got from them in Miami airport was horrible.
it took long time to speak to the person. Long queue for pick up document(because they tried to sell you more expensive car and etc.)
We already paid online and told them
WE DON'T WANT ANYTHING ELSE!
They are So persistent.
They still tried to charge us some service.
When we returned the car to airport, the person who check the car and petrol, She asked us to go to counter because We have to pay for some charge. But We told her "we said we don't want anything when we picked up car" she is not working for Budget I don't think.(She was really nice), and Told us " GO TO SEE MANAGER, YOU HAVE TO SEE MANAGER NO ONE ELSE!" She said it always happened.
so Be careful! they tried to charge you anything they can.
when we went back to counter there are a few people also waiting to talk to manager because of same thing happened to them.
We will never use this company again!!!
STAY AWAY FROM THIS COMPANY!!!
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imoan426 | 21 Nov 2011
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Although the car hire service itself was generally a good experience, I still have not had any cash back at all from the car I hired in July. Very disappointed because i chose to pay for the car in sterling, had I paid for it at the local rate it would have been cheaper.
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Stanian | 19 Nov 2011
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Good for US car hire as they allow you to bring back the vehicle with a full tank of gas and hence avoid the cost of a full tank. Bad for the hard sell at the airport pick up on upgrades, insurance, breakdown etc.
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denisehome | 06 Oct 2011
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