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Clarks Reviews

Reviews and experiences from TopCashback members who have shopped with Clarks. Log in to review
Clarks Reviews
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As always, purchasing product and returning it if necessary are no problem with Clarks, as their customer service is great. Only minor downside is that the cashback takes ages to become payable, but at least it does eventually.
  barkeyo | 01 Dec 2011 Report Abuse
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Still waiting since August for confirmed cashback to go payable. Whenever you collect in store kids shoes I have to chase up the cashback. Waiting for two amounts now. Not impressed at all. Its a same because I like the products and spend alot on shoes in this store for my kids. I never had a problem with Kidstart website so will probably go back to that one for Clarks.
  katiecoo | 01 Dec 2011 Report Abuse
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Smooth transaction all went well
  Squindles | 23 Nov 2011 Report Abuse
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No problems, tracked quickly,delivered quick
  goldenhair | 22 Nov 2011 Report Abuse
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Great cashback offered, very prompt delivery too
  Carolr | 20 Nov 2011 Report Abuse
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Clarks refused to pay cashback despite the fact that it had tracked correctly from TopCashback. Claimed I had used another referring website which is untrue. Apparently they are unable to tell me which website. Shame on you Clarks. Watch cashback tracking very carefully. This seems to be an increasing problem with retailers reneging on cashback deals.
  JohnPearson | 17 Nov 2011 Report Abuse
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Fantastic service and cashback a nice little bonus on already very discounted prices. Free postage (essential!) so that fitted my purchase criteria. Cashback tracked quickly, but has seemed quite slow to go across to pending. Hopefully there will not be a problem with it becoming payable but time will tell.
  Borisdog | 05 Nov 2011 Report Abuse
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bought these for my husband as he is always, like me, going outside with his slippers on. These are hardwearing, quality slippers and should last ages. delivered quickly, have not checked for cashback yet so cant comment on speed of that
  devonmade | 02 Nov 2011 Report Abuse
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Be aware Clarks have refused to honour a cashback claiming it has been paid to another channel even though this is not true.
  BargainHunter2011 | 02 Nov 2011 Report Abuse
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Bought Kemble Biscuit, so comfortable for the height of heel! And Neeve Ella GTX as I can't justify a pair of Dubarrys & these are a great substitute. Went for free delivery, order processed next day & delivered after that! So glad I didn't pay for next day delivery. Very pleased & to top it all get TCB cashback too x
  Soozz | 02 Nov 2011 Report Abuse
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First time of ordering from Clarks, excellent service.
  | 31 Oct 2011 Report Abuse
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First time I've bought shoes online so I was a bit apprehensive. I needn't have been as they were exactly as advertised and very comfortable.
  Paperflowers | 29 Oct 2011 Report Abuse
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Cashback payable 30/6/11. Still not received payment.
  mrsjoe | 25 Oct 2011 Report Abuse
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Tracked within the hour, well impressed ;o) Shoes delivered within a couple of days, perfect fit and so comfortable... good old clarks !!!
  shin | 18 Oct 2011 Report Abuse
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I seem to remember that it tracked and was confirmed pretty quickly, but it's now past the 'estimated payment' date and I still haven't received payment. I'm confident that it'll happen eventually though... Good retailer, good shoes
  Klarebear | 10 Oct 2011 Report Abuse
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The Clarks website is very easy to use, they offer free shipping and free returns. Speed of delivery is 1st class - they use Yodel (formerly Home Delivery Network) and I've often received items within 48 working hours. Products are the usual high quality we have come to expect from Clarks. Overall I consider Clarks must be one of the best online shopping experiences in the UK. And they offer reasonable cashback rates !!
  | 05 Oct 2011 Report Abuse
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Great service - shoes ordered arrived within three days. Have never had a problem with the quality of the shoes - always, in my experience, very good.
  DebRC | 30 Sep 2011 Report Abuse
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Very reliable.
  | 23 Sep 2011 Report Abuse
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Tracked quickly, quite a long time to pay but nothing out of the ordinary. I actually had to change the shoes for a different size (in store) and this didn't cause any problems. Would recommend
  jmarley | 20 Sep 2011 Report Abuse
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I think Clarks online gives excellent service both for home delivery and for store collection. Products are always good.
  superfloozie | 13 Sep 2011 Report Abuse
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Clarks gone bit expensive ,designs are bit old compaire to few years ago
  tgdeni | 13 Sep 2011 Report Abuse
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Excellent customer service, easy returns.
  gardengirly28 | 12 Sep 2011 Report Abuse
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AFTER INITIAL FAST TRACKING THIS SHOULD HAVE BEEN PAYABLE BY 31.7, IT IS STILL SAT IN CONFIRMED
  JANBARM1 | 11 Sep 2011 Report Abuse
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good quick service
  queresh | 10 Sep 2011 Report Abuse
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Shoes arrived on time in excellent condition. Web site and email communication very good. Happy customer :-)) Thank you
  | 07 Sep 2011 Report Abuse
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