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Get up to 16% of your purchase back
when you shop with Dell Technologies UK
Dell Technologies UK Reviews
Reviews and experiences from TopCashback members who have shopped with Dell Technologies UK.
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Dell Technologies UK Reviews
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Still waitng for cash back to trace from a November 2012 purchase - nudges to top cash back has brought no response
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981tynesider | 18 Feb 2013
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Purchased printer using TCB voucher code and cashback. Both worked so total discount of 33%. Tracked as soon as item was sent for delivery. Now just hoping that the claim gets actually paid despite the more recent comments.
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HurdyGurdy | 14 Dec 2012
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Not tracked after two weeks. I've now filed a manual claim for this purchase.
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Huw | 03 Dec 2012
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Dell don't pay up. They were offering a high rate of cash back and I decided to purchase a monitor in the sale. Several months later and they still haven't paid up. Whilst cashback is not guaranteed its a complete con not paying out. Why bother having a claim button for untracked cashback when they aren't willing to accept such claims. Avoid cashback with dell!
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| 22 Nov 2012
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I have been waiting for the cashback to be tracked for nearly 2 months now. Firstly, the purchase is not tracked and now I am waiting for the merchant (in this case Dell) to comeback. Poor cashback service from Dell. Dissappointed.
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navos21 | 21 Nov 2012
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I've bought a laptop in May, the transaction didn't track and I'm still waiting for the cashback.
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JustynaE | 14 Nov 2012
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Dell do not pay up, they only seem to be interested in tempting sales rather than rewarding customers through supposed cash back initiatives.
What a joke!
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| 13 Nov 2012
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Dell have cancelled my order as there is an unavailability issue for parts to make the alienware M17 gaming laptop. 3 weeks after my order I called to ask where my delivery was and was told it would be another 3 weeks. The next day they called to say order is cancelled.
If you want a gaming laptop do as I did & go to PCSPECIALIST. No cashback, just good UK service and bargain prices.
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wilbur901 | 10 Nov 2012
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Cashback did not track, it then took five months for them to decline the manual claim, without giving any reason. I have never had an issue with any other retailers.
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swnshp | 09 Nov 2012
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Cashback didn't track and topcashback is unable to resolve the issue for many months.
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| 24 Oct 2012
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Just got 10% £130 off an alienware laptop using a code & I should be receiviing 6% cash back of £78. To top it all the laptop was also reduced by Dell some £205 a total saving of £413 on a £1503.99 laptop. Happy days.
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wilbur901 | 10 Oct 2012
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This is about the fourth Dell purchase and secound pc purchase and this is the only time i have had problem with cashback claim.Purchased in May and still waiting, lodged manual claim and waiting Dell response. Shame really because it does cloud future decisions because not the cheapest products you can buy.
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| 02 Sep 2012
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I bought a new dell XPS15 expecting £30 cashback. Their customer service agent cancelled my original order stating they believed it was a fraudulent purchase. After several calls I provided all the correct details and the service agent re-instated my order however the new order was never tracked thus saving Dell reimbursing me with £30 cashback. Think twice if the only reason you're purchasing from dell rather than a competitor is the cashback difference resulting in a lower price.... Be warned!
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Yiddo101 | 30 Jul 2012
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Warning - Cashback paid on ex-VAT price, so 20% less than advertised.
Also, customer services very unhelpful - I don't believe a customer services rep should say "buyer beware" when you point out their online descriptions are misleading.
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JayWalker | 26 Jun 2012
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I run an IT company so I buy quite a few systems from Dell about 20 a month, I have no idea what is going on with the cashback though as since the beginning of may I have ordered 9 laptops from them and not one of those 9 has tracked I have had to put manual claims in for all 9.. plus the rate has fallen from 5% to 2%
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| 23 May 2012
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Only critisism is the time between transaction and payment of cashback. If this can be improved you'll be on to a winner!
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alappo | 16 Apr 2012
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Excellent product, fast delivery and excellent service and the icing on the cake is fast cashback, well done Dell. I will be buying again from you.
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| 22 Mar 2012
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Very pleased with cashback! Took about 10 days to show up but the purchase was made 29 Dec 2011 & Cashback became payable today! Great stuff!
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QJP | 24 Feb 2012
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Have used Dell for years, more than happy with products and service, never knowingly undersold :-)
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| 15 Feb 2012
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I can't give a proper review as the cashback transaction isn't complete. Good products, but a little expensive!
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| 01 Feb 2012
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very good speakers no need for a plug a bonus wish i had bought two now .
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| 01 Feb 2012
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Very impressed by cash back and the presence of discount codes. An extra christmas present!
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jamesakadamingo | 06 Jan 2012
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Cashback tracked after a couple of days. Money is now safely in my account just under 3 months later. No issues at all, just a little patience needed!
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| 29 Dec 2011
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