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Get up to 7.5% of your purchase back
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Electrical Discount UK Reviews

Reviews and experiences from TopCashback members who have shopped with Electrical Discount UK. Log in to review

Electrical Discount UK Reviews
	one of the best companies i have dealt with,frendly advice and excellent prices to boot.
	Morenc \| 18 Aug 2017 Report Abuse
	Competetive prices & smooth process
	milkshake1 \| 18 Jun 2017 Report Abuse
	Good service and fast payout
	lolajanebaxter \| 04 May 2017 Report Abuse
	Did not track
	BradleySarpong \| 17 Mar 2017 Report Abuse
	Electrical Discount UK will not honour the cashback rate that you see on TopCashBack. They gave me 3% back instead of 4.6%. And they still claim it's correct. The TopCashBack Customer Service team won't help you in such a case.
	artem \| 09 Feb 2017 Report Abuse
	Their terms state they pay cashback on the full order including VAT. I ordered over £1000 worth of goods @ 5% expecting about £52 cashback. They deducted the VAT, and reduced the % to 4% the day after I placed the order so I was only paid £29. Funnily enough, they increased cashback % a few days later. I put in a claim for incorrect cashback but they responded to TCB with 'correct amount paid'. In many years of membership this is the only time a merchant has acted so underhandedly.
	Kirstie303 \| 25 Jan 2017 Report Abuse
	No hassle and paid on time
	chappers22 \| 21 Nov 2016 Report Abuse
	excellent and prompt
	Hailstone \| 28 Sep 2016 Report Abuse
	excellent and prompt
	Hailstone \| 28 Sep 2016 Report Abuse
	The cash back experience was so easy. I would recommend it to everyone
	jboogie1 \| 21 Aug 2016 Report Abuse
	Great prices and cash back
	ioansmith8339 \| 15 May 2016 Report Abuse
	Good seller, with quick payment. Recommended.
	jim867217 \| 19 Apr 2016 Report Abuse
	Ordered a TV and delivery was very quick and efficient
	martynharris82 \| 12 Apr 2016 Report Abuse
	Fast paying excellent service online and over the phone, fingers crossed for delivery.
	penrodpooch \| 19 Nov 2015 Report Abuse
	very quick payout
	amzaman \| 22 Aug 2015 Report Abuse
	Showed on account straight away and paid out quickly.
	sstuhux \| 03 Aug 2015 Report Abuse
	Actual product/delivery service was good. However, the cashback experience on which this review is based was poor. I ordered 2 appliances, entered my card details etc and awaited a phone call for delivery. I was called the next day to be told that the LG washer dryer I had ordered was not, after all, in stock and they had no way of knowing if they would get it back in. Fair enough - good to let me know (although I would have preferred the transaction had not gone through in the first instance if not in stock). Possibly because of the refund that took place, my cashback was declined. I submitted a claim and after a few weeks was told that the retailer was not going to pay out. I rang the retailer, apparently this "was not the first time they had had this problem with topcashback", guy on the phone said he would look into it. I had a missed call from the company and rang back - no answer so I left a message - still waiting for them to call me a month or two later. So not sure whose fault it is but they are blaming each other! I would only buy from this company again if they were the cheapest - you can't rely on their cashback.
	gladutto \| 09 Mar 2015 Report Abuse
	Terrible service off this company, they have declined my cashback claim even though I bought through topcashback site. Will never use again and very disappointed with their reason for not paying. I have given them 1 star only because I could not give zero.
	dhobywaller \| 08 Nov 2014 Report Abuse
	Cash back wasn't added, had missing cash back claim open since beginning of October no promotion code used...still open very poor cash back experience for me.
	leanna86 \| 14 Dec 2013 Report Abuse
	I can't give an overall rating or quality rating as I've only just recently ordered and haven't received the goods yet....and not likely to receive it soon as the retailer neglected to tell me that the cooker I ordered wasn't actually in stock! But my main gripe is that I ordered expecting 7%cashback as was advertised for white goods. The cashback certainly tracked quickly enough, but only at 4%. On every definition I can find a cooker is "white goods", so why do I get the "brown goods" (defined as TVs, HiFi etc) rate of 4%? I tried to raise a cashback query fro the wrong amount, but I have to state how much I was expecting at 4% - when it should be 7%. They also neglected to say that it's on the pre-vat amount, but I was half expecting that sort of trick, so no surprise there. I do hope this is monitored by Topcashback; I know they can't guarantee a payment but at least they should ensure that there's no misleading rates offered.
	cmontgomeryburns \| 22 Oct 2013 Report Abuse
	Great service,tracked straight away and quickly confirmed.And item was great as well,delivery quick and helpful driver,great stuff.
	\| 16 Sep 2013 Report Abuse
	Brought washing machine, however it was delievered, but the driver failed to ring my wife or I or even bothered to pick up his voicemails. We left 3 numbers and he failed to ring any. Now we need to wait another week as they only deliever down south once a week. Cashback went through ultra quickly but 8 days later it has now been declined. Very annoyed and have rang Electrical Discount as I only brought from them as they offered good cashback.
	NickC007 \| 14 Jun 2013 Report Abuse
	Tracked quickly but at a lower rate than it should have. But my claim was dealt with and uplifted to payable within three weeks so not bad. Would be interested to hear what the criteria are to get 4.54% as even the upifted amount was only 4.04%. Has anyone got 4.54?
	gnimia \| 18 Mar 2013 Report Abuse

	LOUVAU \| 24 Aug 2012 Report Abuse
	Cashback was declined: I purchased a bosch dishwasher from Electrical Discount in December 2009, I subsequently lodged a missing cashback claim which I nudged five times over the following years. I have now received this response from topcashback "I can confirm that we have been trying hard to get this pushed through for you but it appears that the retailer is steadfast in declining all of our submissions that they receive from us with regards to this transaction. TopCashback
	Had to submit Missibg Commision Claim and then cashback amount less than expected as they appear to only give cashback on non-VAT amount - this was not mentioned anywhere beforehand. Have also e-mailed seller twice in an attempt to get an invoice but they haven't responded. Unlikely to use again.
	\| 13 Aug 2012 Report Abuse

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