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Electrical Discount UK Reviews

Reviews and experiences from TopCashback members who have shopped with Electrical Discount UK. Log in to review

Electrical Discount UK Reviews
	Excellent service. Cashback tracked and confirmed very quickly. Would happily use again.
	nicecold568 \| 16 Jul 2012 Report Abuse
	Tracks quickly but at pre-vat value therefore received approx £6 less than expected - but still a good deal. Would have thought Topcashback would be aware of this & highlight same.
	BigGeo \| 19 Jun 2012 Report Abuse
	Placed an order for a microwave. After a few days they phoned to say they were out of stock (why wasn't this posted on the website?)and the item would be in at the end of the week/early next week. Then they totally ignored me. After two weeks I rang the retailer and the item still wasn't in and they couldn't tell me when it would be available. So I cancelled the order and asked for a refund. Poor customer service as far as I was concerned.
	caroleG \| 21 May 2012 Report Abuse
	The transaction was slow to appear, but went straight to confirmed. But it is on the pre VAT price. We weren't told this, and nobody else seems to have had this happen. The cashback is £66 when we were expecting £79. Will be contacting the supplier again. Otherwise a really fast delivery of the TV and great contact from the company.
	sandrablainey1 \| 14 May 2012 Report Abuse
	Took a little for the cashback to appear but once it did, it was very quickly confirmed and paid
	navim \| 21 Jan 2012 Report Abuse
	Item bought via topcashback. Initially was tracking then went to £0.00. Submitted missing cashback claim./ Still waiting 2 months later.... Not impressed considering I bought a £ 370 dishwasher from them!!
	Lin71 \| 21 Jan 2012 Report Abuse
	Item received and EDUK's customer service was great. Item was tracked and reported ok , but upon being payable it went back to £ 0.00. I have submitted a missing claim but am not entirely hopeful. Shame, to spoil what would have been a perfect transaction.
	Lin71 \| 05 Dec 2011 Report Abuse
	very happy with price ordered 1 dishwaher and 1 fridge cashback tracked quick and nice then down hill it straight to payable at 0.00 be carefull
	cranie \| 04 Nov 2011 Report Abuse
	Excellent service with cashback paid relatively quickly would use again.
	rowell19 \| 11 Oct 2011 Report Abuse
	Tracked within hours and jumped to confirmed within a week. Fastest cashback tracking so far.
	Arcas \| 07 Sep 2011 Report Abuse
	Cashback tracked within minutes, but that is the only good thing about this retailer. I called several times before placing the order and got different answers each time. I was told by 3 different advisors that their delivery day for Scotland was Saturday so I placed the order. I was told I would get an email with details of the delivery on the Friday. All I received was a copy invoice. However this state delivery would be on the Tuesday. Called them again and was told that delivery to Scotland used to be a Tuesday and their system hadn't been updated. I was assured it would definitely be delivered on Saturday. The item didn't arrive and when I called I was told it was delivered to Dundee on a Saturday, would be transferred to another depot on Monday and delivered on Tuesday. This meant taking a day off work. If I had known I could have ordered from another company who did do Saturday deliveries. One advisor said delivery would be free despite their website stating delivery to Scotland was £20. The right hand doesn't know what the left hand is doing and I got conflicting and wrong information each time I called. I certainly wouldn't use this company again even if they were the cheapest.
	luci5 \| 01 Sep 2011 Report Abuse
	great price for product
	jasfaz \| 04 Aug 2011 Report Abuse
	Cashback tracked fast,products and prices are very competitive.
	terminator247 \| 01 Aug 2011 Report Abuse
	Prior to ordering a new Bosch Washer Dryer I rang to check the item was in stock and to confirm the delivery day as per their web site. I then ordered this and it came on the day expected. I received confirmation by email on the day I ordered it and also an email the day before delivery with the mobile number of the delivery driver to confirm a time. The driver also rang me back when he was 15 mins away. The service and delivery were excellent as was the price which was lower than anywhere else even without the cashback. My only negative comment is that the cash back is given on the net price not the total paid and this is not stated on the Top Cash details for this company. My cashback is confirmed but as the washer/dryer was only delivered today I have not received my cashback.
	carolejohnson \| 14 Jun 2011 Report Abuse
	I bought a dishwasher from this merchant and it was over a £100 cheaper than Comet, Curry's etc. The order went through on line with no problems and I received an email immediately to confirm this. I was then notified of the delivery date. It arrived at 7.30am on the day of delivery so at least I wasn't hanging around all day. I would certainly use this merchant again.
	cyberdale \| 10 Mar 2011 Report Abuse
	I ordered a cooker from them prior to the VAT increase at the beginning of January. I received an email stating that the cooker was out of stock and should be in stock by the end of January. That is the last I have heard from them. I had and have no intention of chasing them. If this is how they treat their customers, I will certainly not be giving them my money, even if it costs me more to go elsewhere. Dreadful customer service.
	rpph \| 05 Mar 2011 Report Abuse
	When I found the price of the items I was looking for everything looked great. The web site was easy to use and the transaction registered on Topcashback immediately. However, I got a call the next day from the retailer saying that despite showing as in stock they actually had no stock but more was expected within the week. I then chased once a week for 5 weeks and always got the same story. Then searching for another retailer to order with I found that EDUK were again advertising stock but a much higher price. When I called them to ask if my order had been despatched they told me that my order had been cancelled off their system. Nobody had told me this and we can all deduce the reason why. I would strongly advise against using this retailer.
	Booner \| 03 Mar 2011 Report Abuse
	The most useless online retailer I have had the misfortune to deal with. They talk forever and fail to deliver on every single promise. Most of their sales advisers can't spell or string an intelligent sentence together, Suffice to say I have registered a case with consumer direct and the Dept of Trade and Industry.
	bijusanjay \| 26 Feb 2011 Report Abuse
	I would recommend this supplier for electrical products as they offer very competitive prices, if not the cheapest and delivery is swift. Would recommend this company everytime.
	larcher80 \| 26 Feb 2011 Report Abuse
	Superb retailer very quick to deliver in excellent packaging,cashback was very good tracked very quick & moved to payable within a couple of days. Great merchant.
	272820822 \| 17 Feb 2011 Report Abuse
	I knew what I wanted before visiting the site. The item was in stock and delivered promptly
	turbofan \| 10 Feb 2011 Report Abuse
	First class communication with this retailer. They couldn't manage the delivery date due to problems, so they contacted me the day before and rearranged for one day later, following this up with e-mails,with contact telephone numbers etc. They delivered the goods really early on the day regardless of all the snow and bad weather. Really recommend this merchant, and the good first class, varied chose.
	\| 09 Feb 2011 Report Abuse
	Very good reliable service at an excellent price. They accepted a late order from me and arranged a quick delivery which was brilliant service . The fridge/freezer had a small dent which I noticed after removing the packaging but as it was an integrated appliance it was hidden behind the cabinet door so I could live with it.
	whalleyman \| 22 Dec 2010 Report Abuse
	Fast tracking and payment
	karen1404 \| 13 Dec 2010 Report Abuse
	This Company couldn't be beaten on price - fantastic! Delivery comms were great & delivered dishwasher 3 days after purchase Cashback went to confirmed within just a couple of days after delivery - will use again
	N1kkie \| 04 Dec 2010 Report Abuse

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