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Get up to 10% of your purchase back
when you shop with Ernest Jones
Ernest Jones Reviews
Reviews and experiences from TopCashback members who have shopped with Ernest Jones.
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Ernest Jones Reviews
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Still waiting for cashback 2 years on! Same rubbish response from topcashback each time.
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mjather93 | 28 Dec 2018
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I waited for over 1 year for the cashback and had to contact the company to try to sort out but it was TopCashBack that eventually agreed the cashback to my account.
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jvlegge67 | 20 Dec 2018
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had to wait about 6 months but really thrilled when this came through!
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heidisperring80 | 13 Dec 2018
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So easy to get cash back so why not
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smartcash | 07 Oct 2018
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Charm arrived quickly and is beautiful
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cherylm | 14 May 2018
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1st time to use you and won´t be the last, no issues thanks!
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MCDA | 08 May 2018
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Always quick and easy
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greenmother123 | 05 Mar 2018
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Good cashback experience, always paid, good retailer in general. they do seem to have a knack of tangling necklaces bought via internet, thankfully we have a very understanding local EJ store. I use them anyway so nice to get a bit of cashback along the way, Top Job!
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Joffgilbert | 31 Jan 2018
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Great services in terms of buying however never received the cashback. Still pending from 2016
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amirb | 17 Jan 2018
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Wouldn't bother with them.I got special rate of 20% and bought wife Xmas present.Day before delivery received email saying out of stock, but no option to wait.Went on website and item was still in stock.Guess they just didn't want to pay cash back so went with Beaverbrooks, where il go in future
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didger72 | 29 Nov 2017
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Highly recommended Seller top service fast post top items.
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yogi1499 | 07 Oct 2017
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This took 8 months to become payable and that was with Topcashback continualyy chasing it.
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herons | 05 Sep 2017
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3 months after purchase and still no payment
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Dave_Nelson | 06 Aug 2017
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Awful customer service. Ernest Jones is the worst jewellery you can choose.
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| 23 Jun 2017
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Did not track. Beware of larger purchases.
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philjay2008 | 17 May 2017
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Not a quick paying retailer but does provide the agreed cashback
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aamfi | 11 May 2017
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wonderful products and service
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Kempie14 | 25 Apr 2017
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Excellent customer service and good prices . Excellent company to deal with
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EddieMc | 14 Apr 2017
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really good shopping experience
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gyhgao | 13 Apr 2017
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Cashback still pending from 12 months ago
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SammieLouXx | 10 Mar 2017
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Done everything correctly,but did not track and claim rejected
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steveyhow | 18 Feb 2017
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My review is purely based on Cashback experience as the iten I purchased was fine and dispatched promptly. Cashback did not track - contacted Customer Care who investigated. The retailer replied 'declined as the network has not identified ourselves as the last referral to the merchant’s site and this transaction'. It seems that although I purchased item through TopCashback link I had also visited Ernest Jones site beforehand and that invalidated any claim. Disappointed.
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garethomas | 09 Feb 2017
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