Get up to 10% of your purchase back when you shop with Ernest Jones Join TopCashback Free
Get up to 10% of your purchase back
when you shop with Ernest Jones

Ernest Jones Reviews

Reviews and experiences from TopCashback members who have shopped with Ernest Jones. Log in to review
Ernest Jones Reviews
friend icon
Still waiting for cashback 2 years on! Same rubbish response from topcashback each time.
  mjather93 | 28 Dec 2018 Report Abuse
friend icon
I waited for over 1 year for the cashback and had to contact the company to try to sort out but it was TopCashBack that eventually agreed the cashback to my account.
  jvlegge67 | 20 Dec 2018 Report Abuse
friend icon
had to wait about 6 months but really thrilled when this came through!
  heidisperring80 | 13 Dec 2018 Report Abuse
friend icon
So easy to get cash back so why not
  smartcash | 07 Oct 2018 Report Abuse
friend icon
Charm arrived quickly and is beautiful
  cherylm | 14 May 2018 Report Abuse
friend icon
1st time to use you and won´t be the last, no issues thanks!
  MCDA | 08 May 2018 Report Abuse
friend icon
Always quick and easy
  greenmother123 | 05 Mar 2018 Report Abuse
friend icon
Good cashback experience, always paid, good retailer in general. they do seem to have a knack of tangling necklaces bought via internet, thankfully we have a very understanding local EJ store. I use them anyway so nice to get a bit of cashback along the way, Top Job!
  Joffgilbert | 31 Jan 2018 Report Abuse
friend icon
Great services in terms of buying however never received the cashback. Still pending from 2016
  amirb | 17 Jan 2018 Report Abuse
friend icon
Wouldn't bother with them.I got special rate of 20% and bought wife Xmas present.Day before delivery received email saying out of stock, but no option to wait.Went on website and item was still in stock.Guess they just didn't want to pay cash back so went with Beaverbrooks, where il go in future
  didger72 | 29 Nov 2017 Report Abuse
friend icon
Highly recommended Seller top service fast post top items.
  yogi1499 | 07 Oct 2017 Report Abuse
friend icon
This took 8 months to become payable and that was with Topcashback continualyy chasing it.
  herons | 05 Sep 2017 Report Abuse
friend icon
3 months after purchase and still no payment
  Dave_Nelson | 06 Aug 2017 Report Abuse
friend icon
Awful customer service. Ernest Jones is the worst jewellery you can choose.
  | 23 Jun 2017 Report Abuse
friend icon
Did not track. Beware of larger purchases.
  philjay2008 | 17 May 2017 Report Abuse
friend icon
Not a quick paying retailer but does provide the agreed cashback
  aamfi | 11 May 2017 Report Abuse
friend icon
Very slow!
  hayleybaby10 | 27 Apr 2017 Report Abuse
friend icon
wonderful products and service
  Kempie14 | 25 Apr 2017 Report Abuse
friend icon
Excellent customer service and good prices . Excellent company to deal with
  EddieMc | 14 Apr 2017 Report Abuse
friend icon
really good shopping experience
  gyhgao | 13 Apr 2017 Report Abuse
friend icon
Quite a slow payment
  bcant117 | 11 Apr 2017 Report Abuse
friend icon
Cashback still pending from 12 months ago
  SammieLouXx | 10 Mar 2017 Report Abuse
friend icon
Done everything correctly,but did not track and claim rejected
  steveyhow | 18 Feb 2017 Report Abuse
friend icon
My review is purely based on Cashback experience as the iten I purchased was fine and dispatched promptly. Cashback did not track - contacted Customer Care who investigated. The retailer replied 'declined as the network has not identified ourselves as the last referral to the merchant’s site and this transaction'. It seems that although I purchased item through TopCashback link I had also visited Ernest Jones site beforehand and that invalidated any claim. Disappointed.
  garethomas | 09 Feb 2017 Report Abuse
friend icon
top notch service
  smudg101 | 13 Aug 2016 Report Abuse
12345...9      View:   2550100