Get up to £52.50 of your purchase back when you shop with esure Car Insurance Join TopCashback Free
Get up to £52.50 of your purchase back
when you shop with esure Car Insurance

esure Car Insurance Reviews

Below you will find feedback from TopCashback members who have chosen to leave an esure Car Insurance review after taking out a policy with them through us. Take a look and you will find plenty of positive comments regarding cashback, with one member saying: “Always pay out, so I will always use them. Staff are friendly and helpful. After seven years, I am still with them. However, I’m only with them because they are the cheapest. Well done to esure for honouring the cashback.”

Other comments about the cashback process include “earlier payout for cashback than expected, plus the cheapest car insurance quote I had — win, win”, “no issues at all, cashback tracked quickly and paid” and “no problem at all with cashback, will use again”. Some of the esure Car Insurance reviews below also praise such things as the level of cover offered and how helpful their staff are, with feedback including “really helpful” and “fair price for good cover”.

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esure Car Insurance Reviews
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Took out policy via TopCashback Dec 2012. Didn't track. Raised a missing claim Jan 2013 which says it is "with merchant". Keeping nudging but have heard nothing since. Not hopeful of receiving anything based on other reviews.
  jen_hu9hes | 21 Mar 2013 Report Abuse
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DO NOT TOUCH ESURE !!! complete con this the final response after nearly a year of nudging: "They have confirmed that the resolution of "Transaction cannot be traced" is correct. This is not to say that your policy was not purchased, just that the transaction being made from TopCashback cannot be traced in the merchants network system." Its a joke
  tonibat | 15 Mar 2013 Report Abuse
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So far so good, the transaction tracked within the hour, plus I got a great price for my car insurance. Fingers crossed it pays out......
  rachlou | 06 Mar 2013 Report Abuse
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Very very poor. Been waiting 9 months for cashback.The transaction tracked I have given a valid policy number. Whats the problem? Complained to TCB as it says they are the ones giving the cashback but they said esure had declined it. I cannot go to esure to complain so where from here? A valid policy with a valid tracking all refused. I agree with previous comment. I have been conned!
  tonibat | 11 Feb 2013 Report Abuse
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Still not received Cashback. I did everything that was asked but still no payment. Nothing wrong with the insurance, just not happy with the cashback claims. This would have been the cherry on the cake, if it had turned up.
  mushroom77 | 10 Feb 2013 Report Abuse
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Scam. Don't go with them. I did everything by the book and they have rejected the claim. I won't be touching them again (home, car or other).
  mmdom83 | 28 Jan 2013 Report Abuse
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Despite following the Topcashback process, after many months, ailed to payout, claiming that the purchase could not be tracked - though tracking was confirmed at the time. Esure have paid out on previous occasions!
  Martin_Whiting | 15 Jan 2013 Report Abuse
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Failed to track, esure refused the claim even though all details requested were provided and within the time frames they specify. I was clearly a new customer but they said they couldn't find my sale. Very poor. Feel like I've been conned.
  | 14 Jan 2013 Report Abuse
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Did not track. TCB eventually followed up after about 6 months and could not obtain cashback. Buy with caution.
  bigjjj | 05 Jan 2013 Report Abuse
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Did not track and manual claim was rejected because the transaction could not be found. Also going through a manual claim with home insurance too which also has not tracked.
  Heavyweight | 01 Jan 2013 Report Abuse
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Do not bother. Apparently they couldn't track my claim!! Seems a familiar story with this company. I have an insurance policy number yet they struggle to track my claim, I don't understand how this argument can be used. Only use if they have the cheapest policy to start with and expect no cash back.
  CMartin1984 | 31 Dec 2012 Report Abuse
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Cash never tracked for my purchase, put in a support ticket but not hopeful. Would avoid if you have a cheaper quote from elsewhere.
  mushroom77 | 26 Dec 2012 Report Abuse
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Did not get any cashback and after 6 months of chasing I was told I am not going to get it. The reason given was that Esure have no record of the transaction...how convenient for them! Of course, any cashback is a bonus but when 100% of your previous transactions go through ok you naturally become very suspicious of the merchant. A very disappointing experience!
  Chadders99 | 21 Dec 2012 Report Abuse
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Never received cashback purchased Oct2011, never tracked. put in a claim and a couple of nudges and nothing.
  mon76 | 10 Oct 2012 Report Abuse
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My cashback has gone to 0. I will pursue, but after reading others experiences I'm not hopeful. Very disappointing.
  Lulu | 03 Oct 2012 Report Abuse
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Bought my Esure car insurance a year ago (2nd sept 2011!) through top cashback. no problems with car insurance but never recived the £25 cashback. Contacted Top cashback several times and lodged several 'missing payment' but got no response and now when I request that they look into it..as my claim is more than 100 days old they cant do anything to help me. Now my car insurance is due again..a year later, wont be using this site as this was the first time id used it and have got nothing back. I'd like to comment on customer service but didnt recieve any.. dissapointed and out of pocket as could have made savings if id gone elsewhere. keep raking in the big bucks top cashback! you'll be fine! rick porter
  | 01 Sep 2012 Report Abuse
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Took out a car policy in May 2009 expecting £45 in Cashback. I know that you should never take a policy out purely on Cashback, but the truth of the matter is that it DOES influence your decision of where to go. The transaction never tracked, even after raising a missing claim and then esure rejected the claim earlier this year saying they couldn't find my policy number, which isn't surprising really as I took the policy out 3 years ago! It looks like they're improving according to recent comments from other members, but I wouldn't touch this lot again out of principle.
  Martyn999 | 15 Jun 2012 Report Abuse
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Insurance purchased in september 2011 - waited 90 days to report no cashback - have sent a nudge each month up till last week. Today received a message to say that esure are not paying out as they are unable to trace the transaction!!!
  alisonandsimon | 21 May 2012 Report Abuse
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Still waiting for Cashback on insurance purchased in April 2009
  preeves | 17 May 2012 Report Abuse
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Still awaiting cashback for insurance purchased in Oct 2011, failed to track so lodged a claim to which Esure have failed to even acknowledge for 4 months - unless cheapest without cashback I WOULD AVOID!!
  purplecamperchick | 16 Apr 2012 Report Abuse
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not tracked - again. just as well it was the cheapest policy anyway. now will need to wait 90 days to put in a claim.
  iainmcl | 07 Apr 2012 Report Abuse
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Very disappointed, still awaiting cashback after 8 months. Will not use again.
  harvey01 | 11 Mar 2012 Report Abuse
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Purchase date August 2011 - February 2012, cashback still not received. This is the second year in a row that I've had cashback problems with esure Car Insurance. I doubt very much, unless the matter is resolved quickly, that I would use them again.
  BigDave2001 | 09 Feb 2012 Report Abuse
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Waited months and months for my cashback only for them to decline it without adequate explanation and apparently you cant query this any further!!!!!! Ridiculous! i certainly wont be using them again!
  | 08 Dec 2011 Report Abuse
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Saved two hundred pound on my renewal quote, was the cheapest quote by thirty pound, add the cash back to that and it's a real winner!
  CuckooKy82 | 24 Nov 2011 Report Abuse
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