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Groupon Reviews

Reviews and experiences from TopCashback members who have shopped with Groupon. Log in to review
Groupon Reviews
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Have purchased four Groupon vouchers after clicking through from Top Cash Back. None of them have tracked, however after lodging a missing cashback claim for the first two they were honoured and cashback paid fairly swiftly which was good. Have now put in claims for the next two and hoping that they will be honoured too. Would be nice if they just tracked without having to put in claims every time.
  puffling | 01 Aug 2013 Report Abuse
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Have made 4 small purchases recently from GROUPON and NONE of them have tracked. Have to lodge a missing cashback claim every time for just a few pence, and also send numerous nudges. I guess they think most people wont bother and so they get away with not paying out. What's the point of them being on the site if they don't have the technology to track claims properly?! Also a black mark for TOPCASHBACK who always seem to default the comments by highest star rating - which makes the retailer look far, far better than they actually are. By all means purchase a Groupon, but make a note in your calendar in 7 days time to check the cashback in your account and lodge a claim if it isn't there..
  poseyflump | 29 Jul 2013 Report Abuse
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I buy from groupon through cashback frequently but my transactions never, ever track. Such a hassle having to submit a missing cashback claim each time. Shame.
  whatnext | 26 Jul 2013 Report Abuse
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We buy from Groupon frequently but the cashback never, ever logs. We always have to submit a missing claim form. Bit of drag, if I'm honest
  951081025 | 26 Jul 2013 Report Abuse
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Reading comments from other purchasers, it seems I am the only one to have a problem obtaining cashback from Groupon. I have made several purchases over the last few weeks and not a single one tracked within 7 days. I had to make a claim everytime. So far I have received the cashback due for most of them but it is annoying to have to make a claim and chase it every time. On the other hand I have purchased some excellent products and services from Groupon at great prices.
  linda55 | 12 Jul 2013 Report Abuse
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My last SIX purchases with this merchant didn't track - I won't bother again.
  christinapd | 27 Jun 2013 Report Abuse
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groupon never tracked look in topcashback forum loads of others in the same boat.
  allan1954 | 13 Jun 2013 Report Abuse
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Every time I use Groupon, they do not give Cashback. Have to go through customer services to help
  nicola_jones | 01 Jun 2013 Report Abuse
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Used to track but no longer does. POOR!
  steve_d | 11 May 2013 Report Abuse
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Twice I have purchased from Groupon via Top Cashback and twice I have had to lodge missing cashback claims as neither have tracked.
  tiger_willow | 25 Mar 2013 Report Abuse
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STILL NOT TRACKING ARRRRRRR
  cheryl_bragg | 19 Mar 2013 Report Abuse
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Made a purchase but never tracked, order acknowledgement email does have an order number. Received the voucher though and used that as the reference
  gadgets_loco | 18 Mar 2013 Report Abuse
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Have never had any purchase track without raising a missing cashback claim. Had 2 which when raised were quickly resolved, and cashback came through to payable quite quickly, but most recent purchase has had to be escalated and estimated 2-3 months to sort. Living Social, Wowcher and KGB Deals seem to track much better!
  vlwynn | 16 Mar 2013 Report Abuse
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Like many other people the cash back does not track anymore and its a pain having to keep putting in missing claims whats gone wrong used to be good ;-(
  cheryl_bragg | 08 Mar 2013 Report Abuse
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Did not recieve cashback & I spent over £300 pounds will be putting in a missing claim will update on how succsesfull I am in getting it.
  Midgetgem12 | 07 Mar 2013 Report Abuse
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Never received any casback. Have used it 4 times so far.
  Kunalalisha | 05 Mar 2013 Report Abuse
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Never had a problem with cashback on this merchant until the end of last year. I was so confident that I used them regularly and rarely cheched my account however I have just logged a number of claims for non payment on purchases since December. Not sure what's happening with the company (other than they have just sacked their top man!!!) so looking at kgb & Living Social now
  CandA2407 | 05 Mar 2013 Report Abuse
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Never got cash back, bought 2 items earlier this month 3 weeks now, no cash back. very disappointed
  Mrs_Albina | 27 Feb 2013 Report Abuse
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Used to work great, but the last few times used cashback has not tracked at all. Very disappointing as these tend to be quite high value purchases where the cashback would be welcome.
  CMC | 19 Feb 2013 Report Abuse
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BEWARE. None of my last 4 purchases have tracked with this merchant. Either Groupon or Topcashback or both are trying to make money by not keeping their promises.
  Rodolfo | 18 Feb 2013 Report Abuse
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Groupon always used to track really quickly, but my last 2 experiences have not been so good. Come on Groupon..!!
  nefertiti | 08 Feb 2013 Report Abuse
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Whilst my experiences with Groupon has been good overall, the cashback has NEVER tracked for me, even though other merchants have tracked fine.
  techbajan | 03 Feb 2013 Report Abuse
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Always delivers on its promises - i've bought several items / experiences through Groupon and they have all been great. Cashback tracks very quickly and becomes payable within a reasonable time
  speelster73 | 24 Oct 2012 Report Abuse
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brilliant, always quick to track even when using their discount codes
  PurpleK8 | 06 Oct 2012 Report Abuse
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have used this retailer many times before and never been disappointed with the discount or service
  elephant_roo | 28 Sep 2012 Report Abuse
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