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Holland & Barrett Reviews

Reviews and experiences from TopCashback members who have shopped with Holland & Barrett. Log in to review

Holland & Barrett Reviews
	WASTE OF TIME !!!! HAVE HAD LOTS ISSUES WITH THIS MERCHANT NOT PAYING CASHBACK where it is due as promised. Apparently they have convinced themselves that any transaction completed fully online and via www.topcashback.co.uk does not qualify. Apparently it has been completed via a none authorised channel they do not participate with. suits them just to say this as they simply don’t wish to pay out it would appear. Bit strange how lately a fair few people are having same issue..........
	Saveloads365 \| 05 Jun 2013 Report Abuse
	Cashback tracked within one hour, went to confirmed in less than a fortnight. H&B seem to take 2-3 days to actually ship the items, even during the week. Overall, I'd order from them again.
	Solomon \| 17 Apr 2013 Report Abuse
	Did not track and have had manual claim in for over two months but still no cashback. Will not be using again.
	jadey669 \| 11 Apr 2013 Report Abuse
	Tracked within one hour. Delivery was a little slow, but nothing serious.
	Solomon \| 30 Mar 2013 Report Abuse
	Like a lot of other people experiences, initially tracked cashback then later went to zero. Seems to be another cheating merchant who is using this for gaining customers with false promises of cashback but not actually paying up. Have stopped buying anything more from them and using other merchants. They've lost at least one regular customer and more as i've advised a number of friends and families of my experiences.
	unorthodox \| 22 Mar 2013 Report Abuse
	Didnt track, had to claim but soon moved to pending then payable. Recommended
	kirstyp16 \| 19 Mar 2013 Report Abuse
	shopped with H&B 4 times. 3 of them tracked without issue. only the most recent purchase did not track after 10 days. It was comfirmed in two weeks time after filing a missing claim.
	ZeroorOne \| 11 Mar 2013 Report Abuse
	Ive bought twice through top cashback, both purchases did not track at all. Had to put tickets in, not worth the hassle. Ive purchased through other sites and were very slow payers, over a year and still waiting.
	Janemartin \| 31 Jan 2013 Report Abuse
	Cashback tracked, but then taken back. Will not purchase from this retailer again.
	1520401610 \| 21 Jan 2013 Report Abuse
	Spent £77 and waited patiently for the cashback to be authorised and it was knocked back - NIL. I always use Holland & Barrett and the cashback is a strong motivation over other suppliers. Now I will be forced to think twice.
	\| 12 Jan 2013 Report Abuse
	Did not tracked and took them 6 months to reject my claim due to reasons that they could not disclosed!
	mcat \| 02 Jan 2013 Report Abuse
	Cashback declined!! :-( it took 4 months for them to respond to my claim to tell me it is because I had a h&b loyalty card included in the sale.
	avfeeney89 \| 30 Dec 2012 Report Abuse
	Dreadful experience; purchase made which failed track (not the first time), claim posted and six months later told that the claim is not valid as another means of purchase was applied (??). Really do not bother with H&B - they never track, and do not honour their offers.
	JamesWBC \| 30 Dec 2012 Report Abuse
	Purchased £40 of goods from Holland & Barrett in May expecting £4 cashback. It was confirmed for ages then reverted to zero this week. I believe I fulfilled all the criteria, clicked through from Topcashback and didn't use any discount codes or coupons. It is too late to submit a claim, as Topcashback won't look at any transactions that are over 100 days past the purchase date. Am very disappointed with H&B.
	ArtyBird \| 25 Dec 2012 Report Abuse
	So for the fith time this year I've lost my cashback with H&B - tracks fine and weeks later looks like the cash is on the way then .............boom ! "0.00" cash in your payable section - same old story - avoid
	mattm1970 \| 18 Dec 2012 Report Abuse
	I spent around £130 with them on two transactions, everything tracked fine and now it's showing as £0 payable for both purchases with absolutely no reason why. I'd expect better from a company like this, so if you do buy beware that Holland and Barrett don't like to pay out.
	\| 15 Dec 2012 Report Abuse
	Appalling experience with H&B cash back promise. I made a purchase for over £70 this year, non has refunded cash back through this website. Why bother using the cashback website at all?
	D_Morley \| 05 Dec 2012 Report Abuse
	Purchase 3 times but cashback never tracked. It's been 10 months now and still no news. Won't bother with the cashback next time!
	mcat \| 27 Nov 2012 Report Abuse
	Good cash back rate but tracking is slow and then even slower to reach payable. It has been over 5 months (nearly 6 months) now and still pending! Not serious of H&B. My only gripe is that they are the only stockist of Dr Organic products which I love and therefore no other choice but to use them again. If I could get my skincare products elsewhere I would!
	lettid \| 09 Oct 2012 Report Abuse
	Only ONCE has my purchase resulted in a successful cashback (there have been several) and that is after several months EACH TIME chasing them. Absolutely disgusting from Holland & Barrett, they should not be listed on this site if they NEVER intend to pay out. Just vile.
	buzztop \| 08 Oct 2012 Report Abuse
	Purchased several days ago. Still no cashback received. Really have no idea whether I will received this cashback.
	\| 04 Oct 2012 Report Abuse
	cashback tracked fine it has also be confirmed should have been paid out 2 months ago and still waiting
	suepot \| 01 Sep 2012 Report Abuse
	five transactions I have made via tcb for holland & barret have resulted in £0.00 Payable. so disappointed
	zheng98 \| 08 Aug 2012 Report Abuse
	Two different cashback sites used in the past year with Holland & Barrett and they have failed to pay through either. Rubbish excuse for not paying with no way to question, utterly hopeless. Lost me as a customer for ever.
	BigKevRobbo \| 04 Aug 2012 Report Abuse
	Despite TCB's efforts on my behalf this Merchant rejected my claim. Offers a high rate of cashback and then doesn't payout. Would advise complete avoidance of this merchant or to proceed with care and caution to prevent disappoinment.
	\| 02 Aug 2012 Report Abuse

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