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when you shop with Holland & Barrett

Holland & Barrett Reviews

Reviews and experiences from TopCashback members who have shopped with Holland & Barrett. Log in to review

Holland & Barrett Reviews
	Good at tracking purchase but takes forever to confirm purchase and terrible long to receive payment. Extremely slow service and very disappointing. I have made 5 purchases and not received payment for even one. Waiting over 3 months now. Poor, poor service.
	\| 26 Sep 2014 Report Abuse
	I would love to shop with Holland & Barrett, only the checkout page is currently faulty and will not let me complete my purchase. I am not even allowed to put my payment details in before an error banner crosses the top of the screen and I am unable to proceed further. The error is for both card payments and PayPal. Very dissatisfied!
	Beopard \| 22 May 2014 Report Abuse
	Tracked and paid quickly will use again!
	laurieloue7 \| 21 Mar 2014 Report Abuse
	Received cashback just over 2 months. Well worth it. Recommended.
	BIGJAM \| 18 Dec 2013 Report Abuse
	Quite pleased with H & B and have used them a few times, cashback can be a bit slow to pay and have had a lower amount go to pending which has corrected itself. Have always got paid out eventually though and with free delivery at the moment it is worth a go.
	simonbloke \| 31 Oct 2013 Report Abuse
	Cashback tracked and confirmed within 2 weeks of order! Fantastic :)
	sheenatm \| 17 Sep 2013 Report Abuse
	Refused my cashback claim with no explanation as to why. Long delays in reply. All together, a very poor service.
	kathryn_bennett \| 30 Aug 2013 Report Abuse
	Never any problems with H&B but your cashback does stay in pending for a long time.
	simonbloke \| 28 Aug 2013 Report Abuse
	Never really had issues with many retailers, only H&B tracking then re-setting cashback to 0 for no particular reason. Considering prior similar orders were made with no issues, seems very arbitrary of them.
	Baggio18 \| 02 Aug 2013 Report Abuse
	THIEVES! I placed ONE ORDER with Holland and Barrett, who took it upon themselves to despatch TWO DUPLICATE orders and kindly charge me for THREE. I may as well just give them my money as they have now refused to refund the unauthorised charge for the missing delivery! I always thought of Holland and Barratt as a reputable Company, oh how wrong I was! Do not shop here unless you want to give them carte blanche to keep taking charges from your credit until they choose to stop.
	Heather2010 \| 11 Jul 2013 Report Abuse
	This website is not fit for purpose. Every time I click, confirm payment, it shows an error - asking me to reload the page. No confirmation is shown on the site. No e mail confirmation is received. I tried two more times and failed each time due to the same error message on payment confirmation page. No e mail confirmation of the order was received and now suddenly, I have three different debits on my account totalling £140 and three parcels have been dispatched. Spoke to their customer service(0844 and 0870 numbers). She said "our website is awful". Why don't they close it down if they know that it is not working. How can they dispatch an order and charge for it without any email confirmation? Asked me to take the goods to a shop for refund. Who will pay for my parking and fuel and time? Just shut it down.
	LeedsXray \| 03 Jul 2013 Report Abuse
	Excellent all round! Very happy to recommend.
	DeusVult \| 20 Jun 2013 Report Abuse
	EXCELLENT I use this company often and they track imediatel and pay within weeks highly recommend. kizzie
	kizzie \| 07 Jun 2013 Report Abuse
	WASTE OF TIME !!!! HAVE HAD LOTS ISSUES WITH THIS MERCHANT NOT PAYING CASHBACK where it is due as promised. Apparently they have convinced themselves that any transaction completed fully online and via www.topcashback.co.uk does not qualify. Apparently it has been completed via a none authorised channel they do not participate with. suits them just to say this as they simply don’t wish to pay out it would appear. Bit strange how lately a fair few people are having same issue..........
	Saveloads365 \| 05 Jun 2013 Report Abuse
	Cashback tracked within one hour, went to confirmed in less than a fortnight. H&B seem to take 2-3 days to actually ship the items, even during the week. Overall, I'd order from them again.
	Solomon \| 17 Apr 2013 Report Abuse
	Did not track and have had manual claim in for over two months but still no cashback. Will not be using again.
	jadey669 \| 11 Apr 2013 Report Abuse
	Tracked within one hour. Delivery was a little slow, but nothing serious.
	Solomon \| 30 Mar 2013 Report Abuse
	Like a lot of other people experiences, initially tracked cashback then later went to zero. Seems to be another cheating merchant who is using this for gaining customers with false promises of cashback but not actually paying up. Have stopped buying anything more from them and using other merchants. They've lost at least one regular customer and more as i've advised a number of friends and families of my experiences.
	unorthodox \| 22 Mar 2013 Report Abuse
	Didnt track, had to claim but soon moved to pending then payable. Recommended
	kirstyp16 \| 19 Mar 2013 Report Abuse
	shopped with H&B 4 times. 3 of them tracked without issue. only the most recent purchase did not track after 10 days. It was comfirmed in two weeks time after filing a missing claim.
	ZeroorOne \| 11 Mar 2013 Report Abuse
	Ive bought twice through top cashback, both purchases did not track at all. Had to put tickets in, not worth the hassle. Ive purchased through other sites and were very slow payers, over a year and still waiting.
	Janemartin \| 31 Jan 2013 Report Abuse
	Cashback tracked, but then taken back. Will not purchase from this retailer again.
	1520401610 \| 21 Jan 2013 Report Abuse
	Spent £77 and waited patiently for the cashback to be authorised and it was knocked back - NIL. I always use Holland & Barrett and the cashback is a strong motivation over other suppliers. Now I will be forced to think twice.
	\| 12 Jan 2013 Report Abuse
	Did not tracked and took them 6 months to reject my claim due to reasons that they could not disclosed!
	mcat \| 02 Jan 2013 Report Abuse
	Cashback declined!! :-( it took 4 months for them to respond to my claim to tell me it is because I had a h&b loyalty card included in the sale.
	avfeeney89 \| 30 Dec 2012 Report Abuse

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