Get up to 10% of your purchase back when you shop with Hotels.com Join TopCashback Free
Get up to 10% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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We got a good cash back and the hotel we wanted at a good price.
  Charli_M | 13 Jul 2011 Report Abuse
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Very slow to track and I have had to raise a claim every time to get my cashback. Transaction not confirmed after a month, but I know this can take longer.
  didierlarcher | 09 Jul 2011 Report Abuse
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Be careful when using discount vouchers. I used a discount code for 10% and my cashback changed to zero for that particular transaction with Hotels.com. It was still a bigger saving than the cashback on offer so still a good deal but if a lower value discount code has the same effect then obviously that would not be good. Still waiting for my other transaction (without a discount voucher) to come through so I will report back later
  PaulaS | 05 Jul 2011 Report Abuse
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Totally ecstatic with whole thing - great hotel prices, discount code that was recommended worked, and fab cash-back rate tracked straight away - time will tell of course if cash-back appears but I am always optimistic and haven't been let dowm yet.
  Borisdog | 03 Jul 2011 Report Abuse
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Tracked quickly. Good cashback rate
  vastlordelk | 29 Jun 2011 Report Abuse
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Regularly use Hotels.com I have booked over 50 nights in the last year and earning 5 free hotels stays. Remember to sign in to the hotels.com site every visit or you might book and not receive any welcome rewards. I have had 2 tcb non tracks in that time, the first was sorted out very quickly the second i am waiting on now.
  | 27 Jun 2011 Report Abuse
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I did not use a voucher code. I use a separate browser for my TCB purchases (to ensure no tracking problems). I did pay full. I did complete the stay. I do have proof of stay and payment in full. Result = Zero cashback.
  | 19 Jun 2011 Report Abuse
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Very difficult to tell whether use of codes will result in cashback being paid. My experience with a few bookings has been mixed. Sometimes you get cashback. Sometimes you don't - ie. cashback becomes zero when it becomes payable, with explanation being that I've used a voucher code.
  Zana711 | 16 Jun 2011 Report Abuse
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Good cashback and retailer. Confirmed reasonably quickly, not payable yet. Would recommend and use again. Price promise is really good.
  jjshopper | 16 Jun 2011 Report Abuse
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Did not receive cashback although Top Cashback did submit request.
  Pinzerino | 01 Jun 2011 Report Abuse
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No issues, tracked quickly, yet to be confirmed our paid out though so time will tell.
  bobbibrowngirlie | 29 May 2011 Report Abuse
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Tracked so far.
  Jimmy_J | 20 May 2011 Report Abuse
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Had to submit a manual claim but didnt take long after to track.
  kat_123 | 17 May 2011 Report Abuse
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great rate of cashback, tracks same day. Hoping this one pays out ok with the problems! No more expensive than booking direct with hotel.
  suza | 15 May 2011 Report Abuse
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Excellent and efficient service from one of the best Hotel search engines on the web. I have used Hotels.com on a number of occasions and am delighted that they offer their services through TopCashBack. Well worth booking that trip away!
  Parchester | 13 May 2011 Report Abuse
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Booked hotel in March, didn't track at all til May after submitting missing cashback claim! Have since booked other holiday hotel in May, and no sign of that tracking either. Probably will have to submit another missing cashback claim for this merchant. What's the problem??? It's so frustrating.
  katherine_wills | 13 May 2011 Report Abuse
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Initially tracked fine but then put back to zero...for no reason. As the break is shortly I was almost tempted to cancel and re-book seeing that there is a bigger discount promotion on at the moment. I have submitted a claim and will see what the outcome is.
  Dragonflies | 12 May 2011 Report Abuse
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Last minute hotel booking in Glasgow.Tracked quickly and even got a room upgrade at the hotel.
  Alicar | 08 May 2011 Report Abuse
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Used twice and quick to track and confirm both transactions. Waiting for first payment, but this isn't overdue so I can't comment on payment yet.
  ach2 | 06 May 2011 Report Abuse
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Very good
  KatieLee010 | 05 May 2011 Report Abuse
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Easy and fast tracking. Will use again.
  Newbon | 04 May 2011 Report Abuse
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Another great experience, high rewards on cashback, relatively quick in getting the payment and world wide holidays will definitely be back
  Rachelandsteve1976 | 04 May 2011 Report Abuse
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Fantastic merchant to deal with, consistently tracks & pays. Also, can take advantage of their Welcome Rewards programme, giving a free night for every 10 nights booked - effectively another 10% bonus!
  | 02 May 2011 Report Abuse
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This is a great site for finding hotels, I think it is one of the best. I use it all the time. The cashback always tracks within a few days and pays within a few months.
  Mrsdingles | 27 Apr 2011 Report Abuse
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Tracked without fail and a good price too
  Wriggler | 25 Apr 2011 Report Abuse
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