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Get up to 10% of your purchase back
when you shop with Hotels.com
Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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Have had to claim multiple times for the same transaction and it's taking a lot of pushing for Hotels.com to pay up. I have also unfortunately had the chance to speak to their customer service who had not passed on my reservation details to the hotel and had me waiting on the hotel reception for over an hour.
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saad_awal | 08 Oct 2011
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i visted this site to book a 2 day stay in blackpool i paid in full at time of booking it trackjed straight away but then when confirmed it went to o then payed o ;i have now put enguiry in so not happy as i did pay£120 pound to get nothing back
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mckenzie | 06 Oct 2011
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Be careful - hotels.com have just rejected completely valid cashback claims from me. Although Topcashback's systems recognised the transactions immediately, the claims have been rejected with no reason given. :-(
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ajm218 | 05 Oct 2011
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I booked with these due to the amount of cashback i would recieve, in the end it worked out it was the cheapest hotel i could find for the area i was staying if i got my cashback, i got my pending cashback of around £6 and now its £0.00!! Its a con!
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katy182 | 03 Oct 2011
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high cash back product. havent stayed yet so cannot comment on quality
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2508aom | 21 Sep 2011
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competitive prices and often have additional voucher codes.
JUST A WORD OF CAUTION - its worth double checking their accomodation description against the actual booking. I booked an all inclusive stay but my actual booking voucher showed as b & b only. when i queried this i was told AI would actually cost more although their site didnt back this up. I cancelled my booking and I booked AI elsewhere for less. However I have booked again with them on severel occasions and alls been fine.
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ballans | 20 Sep 2011
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Excellent accomodation at a very good price. Cash back figure looks good but as yet is still to be paid even though it is 7 weeks since checking out of the hotel and the transaction has been confirmed.
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chris_houlton | 19 Sep 2011
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tracked quick very high cashback gud site
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mckenzie | 15 Sep 2011
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Very easy to use, booked hotel in france through this site. Hotel was exactly as advertised on site - very pleased with overall experience and cashback is a bonus.
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| 13 Sep 2011
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Had a mix up over hotel bookings, sorted out eventually but it took a long time and a lot of phone calls! I do not know if I would use them again
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dmash47 | 10 Sep 2011
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REASONABLY PRICED ACCOMODATION IN THE MIDDLE OF CARDIFF. WILL DEFINATELY USE THE IBIS AGAIN.
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Gravel | 10 Sep 2011
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As a new member to top cashback i have so far found the whole experience very positive.As yet I have not received any payments but I do have a completion date and look forward to doing more deals in the future. thankyou
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| 04 Sep 2011
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Used a few times when the hotels have been well priced. Each time I have received the cash back no problems - so I expect this time to be no different. Hotels.com is definately a website I use and they do offer price match if you need it and they have the same hotel on their lists.
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frenchy77 | 22 Aug 2011
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Mixed experience with hotels.com. A few transactions made and I still have 2 outstanding that didn't track which are the earlier ones I made whilst others have tracked and confirmed quickly
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carol_louise | 18 Aug 2011
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I purchased a couple of hotel rooms. The purchase failed to track. Then I found them much cheaper on lowcostholidays. Hotels.com have a price match guarantee but they refused to match the lower price. So I cancelled the booking and booked them at the cheaper site.
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noelbuxton | 15 Aug 2011
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Be careful my cashback even though it was tracked as £4-45 has become payable as £0. Not a very dependable company.
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Mapsion | 13 Aug 2011
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Cashback tracks quickly, the added bonus of free nights earned after qualifying stays is a bonus! Have received several payments from this retailer now so happy to recommend and use again
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Debbiem25 | 10 Aug 2011
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very good service, would definitely use again
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dawna | 08 Aug 2011
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Great level of cashback which ensures my continued use of this site. Tracked and payable promptly.
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Rikster | 23 Jul 2011
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Tracked quickly, great value so just hope hotel is equally good!
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JillScott | 21 Jul 2011
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To Paula s! U are better with no discount at the loyal loyality discount would balance it?!
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superlocum | 14 Jul 2011
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