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Get up to 11.1% of your purchase back
when you shop with HP
HP Reviews
Reviews and experiences from TopCashback members who have shopped with HP.
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HP Reviews
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Great service and quick payment
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neilbayliff | 26 Oct 2015
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Purchased a laptop from HP after speaking with them and ordering it. It arrived within 3 days.
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lxycaz | 26 Oct 2015
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Very quickly confirmed !!
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amankhoza | 18 Sep 2015
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Always counts Business Store Sale as Normal Store Sale, and incredibly slow to correct the fault.
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| 30 Aug 2015
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Cashback in under a month. Excellent
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BIGJAM | 26 Aug 2015
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New laptop was delivered the next day. Not overly hopeful after reading other reviews however cashback tracked almost instantly and was payable within a couple of weeks. Good service on all counts and would use again.
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swiper | 08 Aug 2015
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Good HP website and excellent product, but very poor response time in paying.
It took 9 months from purchase to even having the promised cash back allocated to my Topcashback account.
This despite constant chasing through the excellent Topcashback team.
Would need to think hard about buying another HP product through Topcashback.
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philbut | 18 Jan 2015
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Bought a £300+ laptop on the strength of a 10% cashback deal, which then did not track. However, the laptop is fantastic, it was delivered within 24 hours, and HP together with Topcashback honoured the payment within a few weeks. The website is excellent, and I will certainly buy from HP again on the future. Overall, a good experience.
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Freebee23 | 29 Apr 2014
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Cashback Declined. HP are worst company I've dealt with. No reason to decline cashback but they did. Don't expect to get it.
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GenieUk | 02 Apr 2014
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HP took 8 months from me buying to them declining the cashback because they said Topcashback had not been the last referrer. They were wrong, Topcashback WAS the only referrer but in any case the length of time taken was excessive. As always Topcashback themselves were very helpful.
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donmac | 21 Feb 2014
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ordered in january, cashback tracked, but 12 months later and still waiting for merchant......dont bother with hp.
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luqyno1 | 22 Dec 2013
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Even after lodging a complaint, hp have refused to pay cashback. Good product but not impressed with the casback experience in this case
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Surfer_Loz | 17 Dec 2013
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Tracked fast but refused to pay cashback , even after lodging a claim . There are no valid reasons for them to pay cash back . Do not buy if you are relying on the cashback to make it the cheapest option
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mackie_89 | 13 Dec 2013
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Tracked quickly but looks like I have to wait 21 weeks before it is paid!! Printer will be worn out by then!! That seems a long time!
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| 10 Nov 2013
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I purchased my laptop 6 months ago and whilst the cashback was quickly earned, I'm still waiting for it to be paid.
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Padz01 | 18 Oct 2013
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Very tempting cashback so I used HP to order a printer for a friend of mine. The printer was reasonably priced and I have liked HP products in the past. HP gave me a guarenteed delivery date; this date was after an annoyingly long delay of a couple of weeks but on the good side, it was guarenteed so I felt I could count on it and relax. However, when the date came round, the printer was not delivered. The day AFTER the guarenteed delivery date, I received an email from HP cancelling the order. No reason was given. However, when I looked at their website I noticed that they had increased the price of the printer so I suspect they were reluctant to sell it at its lower price. I cannot endorse this sort of action especially from a big company like HP. Consequently, I ordered the printer from Currys (and ironically got it 35 cheaper!). So, while I like HP products, they were a complete let-down in terms of customer service.
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ddicks | 12 Oct 2013
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Purchased laptop approximately 12 months ago, cashback earned but still not payable.
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Matt_Fuller | 04 Oct 2013
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After i bought the laptop, in 2 hours i got my 10 percent Cashback £45.48.
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yakub30585 | 24 Sep 2013
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Faulty product had to be replaced by HP and this seemed to be enough reason for HP to decline cashback for the transaction.
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cashbackkid | 07 Aug 2013
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Bought a laptop in Mid December 2012, cashback tracked immediately but it took over 7 months for the cashback to become payable. Hewlett Packard could do with majorly improving their cashback service!
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Dangermouse1304 | 28 Jul 2013
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Received my first purchase as cashback but only after chasing. The second one was declined with no reason.
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newbuilder | 26 Jul 2013
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I purchased an HP Ultrabook in February 2013. Cashback tracked at £44.90 but was declined. TopCashBack chased them but after several months HP refused to pay out and also declined to give any reason.
To make things worse, the computer is very poor quality. It nothing like HP's used to be. It feels cheap like a "value" brand, it's unreliable and their customer service is beyond sub-standard. If you're in the market for a new PC I'd recommend looking elsewhere, try Samsung or Lenovo.
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Cartman | 16 Jul 2013
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Bought a laptop in December 2012. It is now July 2013 and they still haven't paid the cashback. This is an incredibly poor service from such a reputable company. Always been happy with HP products but not at all happy with them dragging their feet for such a long time!!!
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Dangermouse1304 | 05 Jul 2013
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