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HP Reviews

Reviews and experiences from TopCashback members who have shopped with HP. Log in to review

HP Reviews
	Very tempting cashback so I used HP to order a printer for a friend of mine. The printer was reasonably priced and I have liked HP products in the past. HP gave me a guarenteed delivery date; this date was after an annoyingly long delay of a couple of weeks but on the good side, it was guarenteed so I felt I could count on it and relax. However, when the date came round, the printer was not delivered. The day AFTER the guarenteed delivery date, I received an email from HP cancelling the order. No reason was given. However, when I looked at their website I noticed that they had increased the price of the printer so I suspect they were reluctant to sell it at its lower price. I cannot endorse this sort of action especially from a big company like HP. Consequently, I ordered the printer from Currys (and ironically got it 35 cheaper!). So, while I like HP products, they were a complete let-down in terms of customer service.
	ddicks \| 12 Oct 2013 Report Abuse
	Purchased laptop approximately 12 months ago, cashback earned but still not payable.
	Matt_Fuller \| 04 Oct 2013 Report Abuse
	After i bought the laptop, in 2 hours i got my 10 percent Cashback £45.48.
	yakub30585 \| 24 Sep 2013 Report Abuse
	Faulty product had to be replaced by HP and this seemed to be enough reason for HP to decline cashback for the transaction.
	cashbackkid \| 07 Aug 2013 Report Abuse
	Bought a laptop in Mid December 2012, cashback tracked immediately but it took over 7 months for the cashback to become payable. Hewlett Packard could do with majorly improving their cashback service!
	Dangermouse1304 \| 28 Jul 2013 Report Abuse
	Received my first purchase as cashback but only after chasing. The second one was declined with no reason.
	newbuilder \| 26 Jul 2013 Report Abuse
	I purchased an HP Ultrabook in February 2013. Cashback tracked at £44.90 but was declined. TopCashBack chased them but after several months HP refused to pay out and also declined to give any reason. To make things worse, the computer is very poor quality. It nothing like HP's used to be. It feels cheap like a "value" brand, it's unreliable and their customer service is beyond sub-standard. If you're in the market for a new PC I'd recommend looking elsewhere, try Samsung or Lenovo.
	Cartman \| 16 Jul 2013 Report Abuse
	Bought a laptop in December 2012. It is now July 2013 and they still haven't paid the cashback. This is an incredibly poor service from such a reputable company. Always been happy with HP products but not at all happy with them dragging their feet for such a long time!!!
	Dangermouse1304 \| 05 Jul 2013 Report Abuse
	Still waiting poor experience from a reputable company.
	pwp123 \| 02 Jul 2013 Report Abuse
	Tracked very quickly, bought a printer the beginning of November 2012 but am still waiting for payment of cashback 7months and still counting later. Cashback percentage and tracking is great but the wait to receive cashback is very poor so be aware of this.
	I_am \| 27 Jun 2013 Report Abuse
	Casback still showing as confirmed for purchase made 12 dec 2012, states will take 21 weeks to become payable. It has now been longer than 21 weeks have a feeling this one is never going to happen !! The cashback element (£36) is what swayed us to make the purchase with HP, not happy.
	bexley_mum \| 23 Jun 2013 Report Abuse
	Still waiting hp you can do better than this
	pwp123 \| 30 Apr 2013 Report Abuse
	Very slow to deliver cash back - estimate 21 weeks on a laptop. Other cashback providers are far quicker.
	sandyone \| 23 Apr 2013 Report Abuse
	Bought a new PC in October 2012. Tracked okay, but still waiting 6 months later!
	WGStuart \| 23 Apr 2013 Report Abuse
	Poor experience waiting since January for cash back and no update following a couple of requests. Good product but cash back not delivered
	pwp123 \| 08 Apr 2013 Report Abuse
	Still waiting for acshback for the transaction which was done in October last year.
	\| 07 Apr 2013 Report Abuse
	Cash bacak still not even tracked from a December purchase - lap top purchased turned out to be faulty - HP replaced - after nearly all day on to their help line - not impressed!
	981tynesider \| 18 Feb 2013 Report Abuse
	The listed "TopCashBack Code" (for 8% off) just says "eVoucher code has expired." when entered on HP's checkout page, so is no use.
	rpb \| 22 Jan 2013 Report Abuse
	Price tracked very quicly. REMEMBER THAT CASHBACK WILL BE PRE-VAT.
	\| 24 Dec 2012 Report Abuse
	april 2012 and still waiting for cashback ?
	Shaunee68 \| 16 Nov 2012 Report Abuse
	I purchased my HP laptop in the month of April-2012.I am still waiting for the cashback. Laptop delivery and its working is good but its almost 7months and still waiting for the cashback promised.
	\| 07 Nov 2012 Report Abuse
	Finally got paid today. Hooray.
	bgee \| 08 Oct 2012 Report Abuse
	bought Desktop computer in December 2011, It is nearly 10 months now, cashback is confirmed supposed to get paid in May 2012 but money isnt available yet. I would highly recomend people not to use HP for cashback.
	1839261034 \| 07 Oct 2012 Report Abuse
	Great retailer, an excellent website, so easy to use and find the required product, tracked within 24hrs,I am confident that it will pay out. Highly recommended, another great topcashback retailer.
	272820822 \| 01 Oct 2012 Report Abuse
	You need to put lowest star rating as the default as people keep buying from HP as they see great reviews but people aren't getting paid and people don't see that when they look at the reviews.
	bgee \| 30 Sep 2012 Report Abuse

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