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Get up to 15% of your purchase back
when you shop with IHG Hotels & Resorts
IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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Tracked very quickly, paid out very quickly. Staff were excellent and we thoroughly enjoyed our stay - all in all, a great experience :)
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JACKY_L | 16 Apr 2013
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Cashback refused for genuine online purchase completed using Topcashbacks click-through. Not happy!
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jennyhill | 10 Apr 2013
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They do not pay cashback and use excuses to ensure that the cashback is not paid. AVOID. Please use Hotels.com as they are much more reliable.
Very diappointed with Holiday Inn. I am a Gold Member and despite this they do not honor authentic cashbacks.
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mr76 | 20 Mar 2013
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Purchases never seem to track properly. If they do track the amounts seem very random and then often appear as zero and claims are then declined.
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boofhead | 06 Mar 2013
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Tracked at full value of booking but paid cashback on less than half - not impressed but value too small to bother chasing.
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macother1 | 12 Feb 2013
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Another disappointing merchant - first had the explanation that cashback wasn't payable as used anther thirds party, never understand that as not registered with any other cashaback site, but transaction did track anyway - just wrong amount, much lower than it should have been, after months with TCB investigating - they have now given the very long an thorough explanation of "Declined - No commission offered on item purchased"!
Hotel was pretty grim too with them forgetting to collect us from the airport as arranged and then just blaming the third party who they booked, despite paying the hotel!
So not a good experience all round really - to be avoided.
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src1 | 08 Feb 2013
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It was all great, until my cash back disappeared for no apparent reason. It is now showing as zero. Unfortunately by the time I have noticed that what happened is too late to submit a missing cash back claim.
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| 04 Feb 2013
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I have had cashback from two transactions declined with this merchant, despite the fact that I purposely cleared all cookies from my pc prior to making the booking. I can honestly say that my cashback experience of this merchant on this and previous transactions leaves a lot to be desired.
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Wetherby47 | 12 Dec 2012
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Not only has my cashback not tracked automatically, but the method used to track my cashback means my stay has registered as non qualifying for IHG Priority Club. There is no warning that that booking by this method is a non qualifying stay, beware if earning a few points is your aim!
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| 20 Nov 2012
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tracked quickly. very satisfied
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boygammon | 18 Oct 2012
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I got a very good deal in respect of room rate but the cashback is proviong a bit problemtic. I'm waiting for a claim to be passed to the merchant
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cdbarclay | 13 Sep 2012
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I would give this merchant no stars if possible. Casback never automatically tracks and manual claims outstanding for months on end. Keen to obtain increased custom but they don't honour their cashback incentives/promises imo.
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tony_w | 05 Sep 2012
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paid out ultra quick but to be fair I would have stayed at the Crowne Plaza at Manchester Airport without cashback they were great and the hotel was better Thanks ICG
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bartman123 | 13 Aug 2012
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What a shocking retailer. They've reneged on the cashback saying "top cashback were not the ultimate referrer". I've been using top cashback for years now and never heard such baloney. No right of recourse as they won't say who the referrer was!! Suggesting I "clear my cookies" is a complete insult
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Rossieb | 20 Jul 2012
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The cashback with IHG usually tracks but sometimes doesn't, it will track at £0.00 first and then will track separately after your stay, but never for the full amount expected. If you need to create a missing cashback enquiry for IHG (as I have had to do often) then your cashback will then track under a miscellaneous reference and may be assigned to a totally incorrect click-through, which then messes up future enquiries and becomes difficult to check which ones have been paid, particularly as the amounts are never what is expected.
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611 | 18 Jun 2012
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2 separate bookings made for the same day. Only one cashback tracked so far.
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sassnech | 18 May 2012
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Cashback received quickly after completion of stay. Great mini break.
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Cattigger | 04 May 2012
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like staying for ich , most cashbacks have tracked so im happy as cashback is always a bonus to me
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zara02 | 15 Mar 2012
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Stayed @ Holiday Inn at the end of Jan 2012. The cash back only becomes available after your stay but it was paid very quickly, less then a month. Will use again.
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Girl_Friday | 17 Feb 2012
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You can get more cashback booking via an agent (like hotels.com or expedia) but booking direct is easy and the cashback is paid pretty quickly.
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mmmbiscuits | 06 Feb 2012
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This merchants product has got 100% better since the introduction of the "Free" breakfast. It's not 5* but it's eat all you want, filling and it's quick.
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Cumbriayellow | 29 Jan 2012
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got cashback after stay, many thanks
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kwill18 | 21 Jan 2012
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You will get your Cashback due to you.
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foo | 20 Jan 2012
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