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Get up to 15% of your purchase back
when you shop with IHG Hotels & Resorts

IHG Hotels & Resorts Reviews

Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts. Log in to review
IHG Hotels & Resorts Reviews
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First time I used this merchant and the cashback failed to track. I followed the guide for claiming and it was tracked and confirmed within a week. It tracked quickly and efficiently so would have no problems in recommending the merchant or TopCashBack. Fab service.
  Choccie_Chick | 30 Apr 2011 Report Abuse
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Tracked quickly, initially showed up as £0.00 as stated. After stay, no change.. 1 week later, 2 week later no change. Submitted enquiry. several weeks later no change. Waste of time.
  Mustafa4hmed | 21 Apr 2011 Report Abuse
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Use Holiday Inn a number of times. Sometimes they track quickly and sometimes they don't and usually track at £0 until after the stay. Be prepared for submitting a missing cashback enquiry but they normally pay up ... eventually.
  withmartin | 21 Apr 2011 Report Abuse
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I am suprised how many people say they don't get their cashback. I have always received mine, and fairly quickly - but obviously AFTER the stay is completed. It WILL track at zero first. Remember:- 1) Start browser from scratch. 2) Go to TCB. 3) Click through to Holiday Inn / ICH group. 4) Book directly (nothing else in-between like looking at Tripadvisor or other sites). 5) Get your cashback confirmed a week or two after you stay! And Priority Club points. And ICH discounts. And special offers - what more do you want?!
  markmathsn | 19 Apr 2011 Report Abuse
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Tracked quickly and adjusted according to the actual purchase after my stay at the hotel.
  bhupenmistry | 09 Apr 2011 Report Abuse
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excellent
  | 07 Apr 2011 Report Abuse
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They seems to track very quickly, and they also still offer smoking rooms. Big Thumbs up from me
  GrumblyTumbly | 26 Mar 2011 Report Abuse
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A bit complicated as it tracks at 0 and then re-tracks after your stay. however recieved cashback eventually. If the best hotel price is here, take adavantage of the cashback offer.
  RONCELT | 24 Mar 2011 Report Abuse
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I highly recommend this company excellent service, quality product,and very helpful staff, I will use this holiday inn again.
  buzzbeejack | 19 Mar 2011 Report Abuse
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great % great room
  amelyra | 16 Mar 2011 Report Abuse
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Cashback tracked quickly initially as £0 then after completing the stay at the full cashback amount. Since this was explained on the cashback page this was not a problem. payment made by the due date and all very smooth. Hotel was just what we wanted as well so all round, excellent!
  suepb | 10 Mar 2011 Report Abuse
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Beware the IC webpage quotes prices without VAT. Read all the information before buying.
  Jan10 | 01 Mar 2011 Report Abuse
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So far two transactions and neither have tracked. First transaction still isn't showing from Dec 2010 and is still waiting on Holiday Inn chain to reply to Topcashback.
  jonandmarkuk | 22 Feb 2011 Report Abuse
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No problems, 8 weeks to payout.
  | 18 Feb 2011 Report Abuse
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Still earnt my loyalty card points along with the cashback. Super fast as well.
  sparkyboy22 | 16 Feb 2011 Report Abuse
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For two bookings the cashback did not show at all and I had to get it manually added. TopCashback have chased and I have made two nudges but 8 months on £0 received. This is my only bad experience on TopCashback so would avoid this merchant.
  | 12 Feb 2011 Report Abuse
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No problems at all. Used this a few times and each has tracked & paid without a problem. Would Recommend.
  Penelopepitstop | 09 Feb 2011 Report Abuse
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Cashback combined with their own Priority Club point programme makes great value for money. Would definitely use again.
  madu1 | 05 Feb 2011 Report Abuse
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Never come across a retailer as bad as this on TCB. Tracked transaction with correct details at first, but CB declined (£0). Had to put in a manual claim. 10 months+ and nothing. Been sending TCB 1 nudge per month - clearly the retailer's at fault, as TCB are usually extremely good at getting any outstanding CB.
  MarcoP | 05 Feb 2011 Report Abuse
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Took a few days to track after we'd stayed at the hotel but pretty quick all round
  | 04 Feb 2011 Report Abuse
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I had two transactions last year that tracked properly at first and then were converted to £0.00. Submitted a claim and 8 months on still nothing. Waste of time - not worth the effort to even try!
  moving500 | 31 Jan 2011 Report Abuse
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I have used this merchant several times over the past fe months both for business and pleasure. The hotels and experiences with customer services there are always excellent However, none of the 15+ transactions have tracked at the correct amount (or at all), and most have remained at £0.00 throughout. Too late to make claims as some of the £0.00 transactions got 'paid' with last payment. I will not be using this merchant again until I am made aware of a marked improvement. I am instead using Late Rooms as they are far more reliable for tracking and payments!
  keiko315 | 25 Jan 2011 Report Abuse
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Smooth transaction and cashback received in about 2 months. Great price for the room as well.
  Jeff_Chorlton | 23 Jan 2011 Report Abuse
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Tracked at 0.00 and soon went payable 0.00. Put in missing cashback claim. Now been reinstated at a lower than expected amount. Not very confident of a payout after reading others reviews. It is getting frustrating the way these companies use Topcashback and Topcashback allow them to get away with it.
  Shaunytopdog | 19 Jan 2011 Report Abuse
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Four stays booked through TCB, two have gone payable at zero after the stay and are in as a missing commission claim, another is pending at 0, and another initially tracked at zero but has now gone pending at £1.55, however the amount of cashback should be £8.32, and I can't put in a missing commission claim as TCB now says there is no record of the transaction. Very unreliable.
  d64jpb | 18 Jan 2011 Report Abuse
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