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when you shop with IHG Hotels & Resorts
IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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used this twice , tracked confirmed and paid within 3 months both times.
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jeffjen | 03 Nov 2010
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Still waiting for cashback after 1 year. Have sent TCB another nudge.
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Anchor | 02 Nov 2010
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Received one after 9 months and am still waiting for one from a year ago BUT stayed at Reading Crowne Plaza this month and after the stay the cash back changed after a week from zero to the correct amount and is now pending payment!!! Perhaps need to wait before claim it as an enquiry??? or is it Readings efficiency?
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940913 | 31 Oct 2010
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It gets difficult to track which transaction was for which booking because they duplicate themselves with no reference to the actual booking date or location. Transaction amounts are the only thing to go by but these are on approximated (without tax and converted from a foreign currency).
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ThisIsMyPublicName | 24 Oct 2010
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Hit and miss for cashback on this site, oftern tracks at nil cashback and have to submit claims, other appear very fast. Worth it when pays though, just keep all booking ref details so you can submit a manual claim
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london285q | 15 Oct 2010
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First one tracked at zero, other one now tracking correctly ( after I put a claim in)have to wait and see if it completes ok.
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Glow | 15 Oct 2010
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Big fat zero,that's all you get from this merchant as regards cashback.
I see plenty of other customers have had the same.You wait months and months then zero.Thanks IGH.
So why do top cashback allow this merchant to get custom through false advertising?
So if you want the cashback don't waste your time with IHG.
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otto | 14 Oct 2010
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Amount has now appeared as a pending item rather than 0
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ericalcock | 10 Oct 2010
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I paid in advance for 2 trips. Both tracked within a day at £0 and have stayed that way for ~6mos despite numerous nudges. Still showing £0 with one completely gone now. Intercontinently obviously doesn't care to fulfill its cashback promise. Would NOT use again.
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moving500 | 27 Sep 2010
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I also paid in full in advance. Tracked at zero and remained at zero after stay completed. Submitted enquiry and 5 months and many nudges later - nothing.
Would not use again.
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celebration | 23 Sep 2010
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Paid in advance for this stay. Tracked at zero, became payable at zero. Several months and manual claim later still zero. Don't bother.
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jamesripon | 10 Sep 2010
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The discount promo code here meant I stayed at Holiday Inn cheaper than a Travelodge!! And with Breakfast included!! Will be interesting to see if cashback tracks on this or not!!
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Welcome_everyone | 06 Sep 2010
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Much improved. Cashback tracking well. Receiving regular payouts.
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digger72 | 06 Sep 2010
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Having had numerous claims due to not tracking and it taking ages - IHG have seemingly hit some form of late and the last 3 purchases have tracked and been paid without any chasing.
Still a bit wary as do have a claim outstanding from Feb, but recently they have gone up in my opinion.
Will post again, as do use IHG a lot
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speediec | 02 Sep 2010
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First hotel tracked and paid at £0, the next 2 are tracking correctly.
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RJones | 18 Aug 2010
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Good amount of cashback but I had to submit a claim to get it. Took quite a while, but its in the bank now!
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EstherC | 17 Aug 2010
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The transaction tracked quickly but was not confirmed, once I had raised a query this was resolved very quickly.
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lynns21 | 13 Aug 2010
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Cashback trascked as £0. Payment taken in full on booking and yet still no cashback received 2 months after completing stay. Despite nudges nothing has happened. A con trick I feel and will not book again with them.
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celebration | 10 Aug 2010
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I booked two stays with the Intercontinental and they had no problems tracking them. However, they both track with £0 value. Months later with lots of pinging I still see nothing. IMHO - it's just aggravating and a total waste of time to go through Intercontinental Hotels for cashback.
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moving500 | 09 Aug 2010
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Had to claim and took ages but got there eventually.
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loops76 | 02 Aug 2010
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Have twice booked with Holiday Inn Express via Top Cashback and twice have received "£0.00" entries.
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Hawkeye1968 | 27 Jul 2010
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TCB chased and got my cashback claim after several months, many thanks, but I wouldn't recommend this retailer at all.
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fionaroisin | 23 Jul 2010
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Never get anything from them
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julianwillis | 21 Jul 2010
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Very poor experience with IHG. I use this hotel group a lot on business, and have had to raise an enquiry on almost all bookings. Please, TCB, have a word with these people....
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mpeill | 20 Jul 2010
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There is a real problem with this merchant. Forget about getting any cashback.
A couple of transactions have tracked ok for the correct amount - but shows cashback of zero. Raising the issue with topcashback has still not produced any cash from ICHG.
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northener | 20 Jul 2010
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