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IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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Absolute rubbish. Tracked at £0.00. Still waiting for my cash. Raised enquiry with topcashback but they have not done anything about it. Not happy at all.
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cabSauvSarah | 10 Jul 2010
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Not very good. Two transactions, neither tracked. When I complained, TCB "found" one of the transactions immediately!
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SeanyMc | 07 Jul 2010
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usually excellent cashback, of around 20 bookings only one got lost, but a query sorted this out.
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| 06 Jul 2010
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Ihg still waiting for cashback to show it has not tracked yet just showing £000 this is first time that I have not got any cashback been on to TCB who have given them a nudge
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10214434041 | 28 Jun 2010
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Tracked at zero and payable at zero. Submitted claim but still waiting. Seems to be a very common problem
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daisymae | 27 Jun 2010
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Frustrating: cashback never seems to track and it is a bit hit and miss as to whether TCB get the money. Strange as always used to track an dpay on other cashback sites.
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| 26 Jun 2010
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Tracked at zero, submitted a manual claim - no reply from supplier. Has now gone to payable at £0! Don't use them, book the same hotel through Expedia - never had problems with their payouts.
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ali_uk_1 | 25 Jun 2010
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Did not track immediately, but following missing commission claim, picked up and became payable immediately. Thank you.
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Burrnie | 21 Jun 2010
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Cashback only tracks after your stay, but mine didnt on 2 occassions - had to manually chase it, and only got one back so far.
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jimmy_stavros | 15 Jun 2010
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had to cash it up but seemed to pay ok after first traking at 0.00
hotel itself is very good, use them alot
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Sirmaggie | 13 Jun 2010
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Over many Holiday Inn bookings, none has ever tracked correctly; every single one you need to go through laborious process of submitting a claim, after waiting requisite period.
Surprise they don't get kicked off suppliers list, as must cause a lot of admin hassle to Top Cashback team?
There are plenty of alternative chains out there.
WiFi coverage at Holiday Inns sometimes covers bedrooms not always; sometimes there's a LAN cable connection, more often not.
They use SWISSCOM as wifi provider; sometimes my corporate wifi access token works at some H Inns, not others; very inconsistent.
Their loss as I then head to nearest McDonalds for guaranteed connectivity.
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gel | 12 Jun 2010
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Tracked at zero, advised to wait till I'd completed the booking and actually stayed at the hotel (some 4 months in the future) before querying, now told I can't query the missing cashback as more than 100 days since I booked! Ahhh. Don't expect any cashback on this chain of hotels.
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BigNige | 06 Jun 2010
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I think it's about time IHG comes off TC. I have the same problem as everyone else - tracks as zero, then nothing! I have claims outstanding for months and months - and you know nothing will ever happen!!
Very disappointing for a Company of their size. Anyone know of a way to complain to IHG direct?
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Gregg | 06 Jun 2010
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very slow, had to nudge and then i gave up
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Ogger | 29 May 2010
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Very very poor tracking transactions. Takes so long to reply to manual claims !!!!!!!!!
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Wingy68 | 27 May 2010
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Very poor, did not appear in my confirmed box, so had to chase up claim, it then took another chase a month later to finally have some cashback actually appear, the test will be IF I actually get the money.
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erbie | 21 May 2010
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Poor at tracking, very slow and often shows zero!
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Barnes | 13 May 2010
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Would appear to have declined the cashback as it has tracked at £0.00. No reason why they should have declined as i have not cancelled the booking and have paid for it in full
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690315034 | 13 May 2010
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Has tracked as £0 but will put in a claim & see what happens. Not hopeful as lots of other comments say they aren't good. Shame on ICH Group.
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fionaroisin | 11 May 2010
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Never, Never, Never Tracks!! Watch out!
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Icy | 10 May 2010
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Took absolutely ages (8 months) but did eventually pay out after submitting a manual claim and several nudges
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MikeSmith101 | 05 May 2010
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I have good news! Having submitted claims for tracking at 0.00 I have now received the cashback for a transaction from December 09. I have many more pending so fingers crossed! Thanks TCB!
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REteacher | 01 May 2010
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Every single time it tracks as 0 to me! Multiple tickets open at the moment but I'm not holding my breath at getting anything out of this lot. Shame as I use their hotels all the time...
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ninak | 28 Apr 2010
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