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when you shop with IHG Hotels & Resorts

IHG Hotels & Resorts Reviews

Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts. Log in to review

IHG Hotels & Resorts Reviews
	No problems at all. Used this a few times and each has tracked & paid without a problem. Would Recommend.
	Penelopepitstop \| 09 Feb 2011 Report Abuse
	Cashback combined with their own Priority Club point programme makes great value for money. Would definitely use again.
	madu1 \| 05 Feb 2011 Report Abuse
	Never come across a retailer as bad as this on TCB. Tracked transaction with correct details at first, but CB declined (£0). Had to put in a manual claim. 10 months+ and nothing. Been sending TCB 1 nudge per month - clearly the retailer's at fault, as TCB are usually extremely good at getting any outstanding CB.
	MarcoP \| 05 Feb 2011 Report Abuse
	Took a few days to track after we'd stayed at the hotel but pretty quick all round
	\| 04 Feb 2011 Report Abuse
	I had two transactions last year that tracked properly at first and then were converted to £0.00. Submitted a claim and 8 months on still nothing. Waste of time - not worth the effort to even try!
	moving500 \| 31 Jan 2011 Report Abuse
	I have used this merchant several times over the past fe months both for business and pleasure. The hotels and experiences with customer services there are always excellent However, none of the 15+ transactions have tracked at the correct amount (or at all), and most have remained at £0.00 throughout. Too late to make claims as some of the £0.00 transactions got 'paid' with last payment. I will not be using this merchant again until I am made aware of a marked improvement. I am instead using Late Rooms as they are far more reliable for tracking and payments!
	keiko315 \| 25 Jan 2011 Report Abuse
	Smooth transaction and cashback received in about 2 months. Great price for the room as well.
	Jeff_Chorlton \| 23 Jan 2011 Report Abuse
	Tracked at 0.00 and soon went payable 0.00. Put in missing cashback claim. Now been reinstated at a lower than expected amount. Not very confident of a payout after reading others reviews. It is getting frustrating the way these companies use Topcashback and Topcashback allow them to get away with it.
	Shaunytopdog \| 19 Jan 2011 Report Abuse
	Four stays booked through TCB, two have gone payable at zero after the stay and are in as a missing commission claim, another is pending at 0, and another initially tracked at zero but has now gone pending at £1.55, however the amount of cashback should be £8.32, and I can't put in a missing commission claim as TCB now says there is no record of the transaction. Very unreliable.
	d64jpb \| 18 Jan 2011 Report Abuse
	Tracked at zero and still at zero after my stay would not go through topcashback again. I have had the same problem with claim for stays at Hilton too. Still awaiting cashback
	\| 14 Jan 2011 Report Abuse
	I used to use expedia but you cant get a VAT receipt. The direct site for HI does not track for me.
	Trusted7 \| 13 Jan 2011 Report Abuse
	Booked about ten seperate rooms through TCB with IHG. Only 1 has ever tracked and paid, the other are all zero but when I try to submit a missing claim the system wont let me because it can't find the date. I book a lot of rooms online but will not be using TCB in future as it seems not to work
	IanGray1968 \| 10 Jan 2011 Report Abuse
	Hotel and parking great, managed to get out of UK before airport was closed by snow!
	AlanP \| 15 Dec 2010 Report Abuse
	Doesn't always track with a value and as I booked a lot around the same time I cannot fiure out which booking relates to which cashback to file a query.
	Arrrrrrgh \| 14 Dec 2010 Report Abuse
	So messy! The tracking is never accurate, many transactions tracked as 0. After spending much time studying it, I found out that each stay tracks twice - 1 tracked as 0 during order time (money paid), the other appeared after stay - fine, but the 2 transactions have different amount! It is so confusing and time consuming. Very very bad!
	wrenwin \| 01 Dec 2010 Report Abuse
	I use Holiday inn most weeks. after a few initial non-payments I have not had any problems for months. Received over £70 in cash back so far. Seems all or nothing.
	digger72 \| 28 Nov 2010 Report Abuse
	No cashback received
	ianmarr \| 24 Nov 2010 Report Abuse
	Tracked at zero originally, but has since tracked at the correct amount. Lovely hotel, very convenient and great price, so even if I don't receive the cashback, I will still be reasonably happy!
	JillScott \| 19 Nov 2010 Report Abuse
	Tracked at £0.00, not holding my breath reading previous feedback. Although purchase amount is showing less than the amount I thought I'd paid for the hotel room, as nothing has been taken from my credit card yet I'm not sure what I've actually paid.
	pej2966 \| 17 Nov 2010 Report Abuse
	Nightmare - always have problems and then wait ages for payments! TCB sometimes resolve but often £0 back in end. Just as well they have great deals inc 2 4 1 stays.
	\| 17 Nov 2010 Report Abuse
	Tracked quickly
	akb_09 \| 12 Nov 2010 Report Abuse
	Very poor - I've had a least four orders reported as £0, and despite putting in claims saying it's wrong don't seem to get anywhere with it.
	boofhead \| 12 Nov 2010 Report Abuse
	This website doesnt seem to mention the 20% they claim to be offering Topcashback members on the ICHG site
	Stubey \| 11 Nov 2010 Report Abuse
	Purchased in June, still hasnt tracked. Claim submitted, nudges sent, doing doing! Pretty much given up hope!
	BigRed80 \| 08 Nov 2010 Report Abuse
	No cashback! Worse, my friends paid £30 less for their rooms with a pitchside view which I had booked (and paid for) especially. Deeply unimpressed.
	magnova \| 07 Nov 2010 Report Abuse

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