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Get up to 15% of your purchase back
when you shop with IHG Hotels & Resorts
IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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Tracked at zero and still at zero after my stay would not go through topcashback again. I have had the same problem with claim for stays at Hilton too. Still awaiting cashback
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| 14 Jan 2011
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I used to use expedia but you cant get a VAT receipt. The direct site for HI does not track for me.
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Trusted7 | 13 Jan 2011
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Booked about ten seperate rooms through TCB with IHG. Only 1 has ever tracked and paid, the other are all zero but when I try to submit a missing claim the system wont let me because it can't find the date. I book a lot of rooms online but will not be using TCB in future as it seems not to work
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IanGray1968 | 10 Jan 2011
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Hotel and parking great, managed to get out of UK before airport was closed by snow!
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AlanP | 15 Dec 2010
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Doesn't always track with a value and as I booked a lot around the same time I cannot fiure out which booking relates to which cashback to file a query.
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Arrrrrrgh | 14 Dec 2010
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So messy! The tracking is never accurate, many transactions tracked as 0. After spending much time studying it, I found out that each stay tracks twice - 1 tracked as 0 during order time (money paid), the other appeared after stay - fine, but the 2 transactions have different amount!
It is so confusing and time consuming. Very very bad!
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wrenwin | 01 Dec 2010
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I use Holiday inn most weeks. after a few initial non-payments I have not had any problems for months. Received over £70 in cash back so far. Seems all or nothing.
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digger72 | 28 Nov 2010
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Tracked at zero originally, but has since tracked at the correct amount. Lovely hotel, very convenient and great price, so even if I don't receive the cashback, I will still be reasonably happy!
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JillScott | 19 Nov 2010
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Tracked at £0.00, not holding my breath reading previous feedback. Although purchase amount is showing less than the amount I thought I'd paid for the hotel room, as nothing has been taken from my credit card yet I'm not sure what I've actually paid.
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pej2966 | 17 Nov 2010
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Nightmare - always have problems and then wait ages for payments! TCB sometimes resolve but often £0 back in end. Just as well they have great deals inc 2 4 1 stays.
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| 17 Nov 2010
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Very poor - I've had a least four orders reported as £0, and despite putting in claims saying it's wrong don't seem to get anywhere with it.
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boofhead | 12 Nov 2010
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This website doesnt seem to mention the 20% they claim to be offering Topcashback members on the ICHG site
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Stubey | 11 Nov 2010
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Purchased in June, still hasnt tracked. Claim submitted, nudges sent, doing doing! Pretty much given up hope!
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BigRed80 | 08 Nov 2010
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No cashback! Worse, my friends paid £30 less for their rooms with a pitchside view which I had booked (and paid for) especially. Deeply unimpressed.
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magnova | 07 Nov 2010
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used this twice , tracked confirmed and paid within 3 months both times.
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jeffjen | 03 Nov 2010
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Still waiting for cashback after 1 year. Have sent TCB another nudge.
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Anchor | 02 Nov 2010
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Received one after 9 months and am still waiting for one from a year ago BUT stayed at Reading Crowne Plaza this month and after the stay the cash back changed after a week from zero to the correct amount and is now pending payment!!! Perhaps need to wait before claim it as an enquiry??? or is it Readings efficiency?
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940913 | 31 Oct 2010
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It gets difficult to track which transaction was for which booking because they duplicate themselves with no reference to the actual booking date or location. Transaction amounts are the only thing to go by but these are on approximated (without tax and converted from a foreign currency).
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ThisIsMyPublicName | 24 Oct 2010
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Hit and miss for cashback on this site, oftern tracks at nil cashback and have to submit claims, other appear very fast. Worth it when pays though, just keep all booking ref details so you can submit a manual claim
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london285q | 15 Oct 2010
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First one tracked at zero, other one now tracking correctly ( after I put a claim in)have to wait and see if it completes ok.
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Glow | 15 Oct 2010
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Big fat zero,that's all you get from this merchant as regards cashback.
I see plenty of other customers have had the same.You wait months and months then zero.Thanks IGH.
So why do top cashback allow this merchant to get custom through false advertising?
So if you want the cashback don't waste your time with IHG.
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otto | 14 Oct 2010
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Amount has now appeared as a pending item rather than 0
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ericalcock | 10 Oct 2010
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I paid in advance for 2 trips. Both tracked within a day at £0 and have stayed that way for ~6mos despite numerous nudges. Still showing £0 with one completely gone now. Intercontinently obviously doesn't care to fulfill its cashback promise. Would NOT use again.
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moving500 | 27 Sep 2010
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