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Get up to 15% of your purchase back
when you shop with IHG Hotels & Resorts
IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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this registered my cashback as £0.00 and it did not change after my stay was completed....so £0.00 cashback from them
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joshuajerome | 03 Apr 2010
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I use their hotels every week. I have received cashback on the first 3 or 4 bookings, but none on the others, so i guess they have limited the number of times they will pay out. I note some people have waited months and still received nothing, I had to wait approx 2 months.
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digger72 | 01 Apr 2010
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Unfortunate the purchase did not track and manual claim had to be filled in. However the topcashback guys sorted this out without too much delay
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| 31 Mar 2010
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Hey tracked at £0, same as other complaints, but TCB sorted it and finally became payable at % of final hotel bill not just the room booking, so bit of a bonus for the delay experienced.
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| 31 Mar 2010
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Cashback has failed as its gone through at £0.00 so don't expect any money back on this supplier
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Gordon_E_Younger | 29 Mar 2010
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Had to submit a claim but went straight to payable after two months
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simonsimon | 25 Mar 2010
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Tracking is certainly unpredictable - tracks at zero, confirms at zero, then an amount appears some time later - but I can't normally work out exactly how they calculate it! I have received about 9 out of 10, so persist - and regard anything you get as a bonus...
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markmathsn | 21 Mar 2010
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Tracked but has stayed at zero casback since Oct 09. Manual claim submitted mid Jan but no progress as yet.
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| 15 Mar 2010
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Tracked as zero for months - Topcashback chased and correct cashback went straight to 'paid' - Thank you
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aandd | 15 Mar 2010
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waste of time, I got another booking pending as 0 now. still waiting for my purchase in november to be paid. not holding any hope for either. about time they were removed from here, got more chance of winning a tenner on the lottery than getting money off intercontinental
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gangsta | 14 Mar 2010
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IHG are rubbish - all my stays are recorded at zero, I even have got a zero pending. What is going on TCB - sort this vendor out. I am not the only one complaining.
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wetwipes | 10 Mar 2010
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Tracked quickly, no problems.
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alanpartridge | 09 Mar 2010
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One tracked (but was v slow) but one didn't and has been in enquiry since January.
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clareleighton | 08 Mar 2010
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A very poor show from IHG. Why do they bother? My first ever cashback was with this company and it very nearly put me off the whole idea. Fortunately, my subsequent cashback experiences with other companies have all been good.
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lpgm | 03 Mar 2010
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Took nearly 9 months to track, eventually did after a claim, but when it became payable reverted to zero. Definately wouldn't bother with this for a cashback deal.
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louisehagon | 25 Feb 2010
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Agree with every one else, here, rubbish at tracking, better to book in direct thru Expedia or Ebookers
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| 23 Feb 2010
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This retailer is a complete disaster. Almost every time I use them I have to submit a manual claim and it takes up to 6 months to get paid. The retailer continues to show the cashback as zero, although we have submitted so many claims now that it should be obvious to them that there is a problem. Note that their excellant tracking statistics relate to tracking a cashback of zero in most cases! Nothing but hassle.
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jlandells | 21 Feb 2010
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Tracked at zero. This cashback simply doesn't work.
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RebeccaC | 20 Feb 2010
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Tracked at zero. This cashback simply doesn't work.
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RebeccaC | 20 Feb 2010
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Tracked at zero. Submitted an enquiry 18/11/09 and later a nudge. Still waiting for HI to respond.
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Chrisbro | 19 Feb 2010
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Tracked at zero and had to submit claim now showing so let's see what happens.
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mickey12 | 12 Feb 2010
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Tracked at £0, submitted manual claim, still waiting after 4 months. This company is letting top cashback down. I won't be staying with them again.
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| 12 Feb 2010
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Tracked OK - problems with pay outs
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KatieLee010 | 11 Feb 2010
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tracked at £0.00 then disappeared, took a request to Topcashback to retiteve sums due. All in all not the best experience from Holiday Inn (IHG)
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gullers | 11 Feb 2010
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