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IHG Hotels & Resorts Reviews

Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts. Log in to review

IHG Hotels & Resorts Reviews
	It was a long wait. It never showed in 'pending', but it went straight to 'payable' after TCB had been chasing for a year - yes, a year. Better late than never. Thanks TCB.
	Cheddington2001 \| 11 Jan 2010 Report Abuse
	Didn't track initially, but paid out after 7 months
	louisehagon \| 07 Jan 2010 Report Abuse
	Tracked within a few a days at £0.00 and then cashback went pending for the full amount within a few weeks. Waiting for it to be confirmed and go payable. The booking was made for an overnight stay the same day.
	Spectator \| 05 Jan 2010 Report Abuse
	Reserved in September. Cashback showed as £0.00 pending stay & payment. Stayed in October. Cashback still showed £0.00 in November. Submitted manual claim through TCB - still waiting!!!!!!!!!!!!!!!!!!!!!!!!!
	Anchor \| 04 Jan 2010 Report Abuse
	validated quickly once missing commision claim was put in
	katiepie \| 22 Dec 2009 Report Abuse
	Tracked as zero. Manual claim raised but after 2 months the payment has come up as confirmed at zero. Still waiting on Topcashback to sort.
	buftona \| 20 Dec 2009 Report Abuse
	Tracked at zero and then never moved, even after our stay. Really peeved, although can't moan about the hotel!
	bunty109 \| 18 Dec 2009 Report Abuse
	Had to chase this one, didn't track straight away. All sorted now.
	Paulsby \| 15 Dec 2009 Report Abuse
	Innaccurate I spent £204 and received no cashback even when I sent an enquiry through.Disappointing!!!
	emmashopperaholic \| 15 Dec 2009 Report Abuse
	Did not track initially but cashback obtained via the manual claim process no problem
	sabz \| 12 Dec 2009 Report Abuse
	Four times I have applied for cash back and every time it fails to track and has to be chased up manually.
	\| 09 Dec 2009 Report Abuse
	Really annoyed. Despite booking through the correct link and staying at Hotel back in October the cashback is still showing as £0.00. Wish they would honour their commitment.
	oldboo \| 07 Dec 2009 Report Abuse
	Didn't track but submitted a manual claim and Topcashback sorted it as usual. Thanks
	mand72 \| 04 Dec 2009 Report Abuse
	Tracked my purchase at £0 so I submitted a manual claim - months later they still haven't acknowledged. Not recommended!
	nb053019 \| 30 Nov 2009 Report Abuse
	I've booked with IHG about half a dozen times this year and I've had to submit missing cashback claims for every one of the reservations when they failed to track. In fairness, though, IHG are usually good at responding to the claims.
	honeythief \| 30 Nov 2009 Report Abuse
	tracked but as zero, not staying till february but have submitted my claim to tcb.
	gangsta \| 23 Nov 2009 Report Abuse
	lousy in terms of tracking cashback - I spent over £1500 with them and they have only tracked £500 odd of it! Still awaiting response after submitting claim. Will definitely not use again.
	annban \| 23 Nov 2009 Report Abuse
	took a while and some chasing up to track, but got there in the end , thanks
	torso \| 22 Nov 2009 Report Abuse
	Had to submit manual claim. Tracked as 0 then disappeared. Thanks to TCB finally got cashback 5 months later.They refused claim initially as did not have stay dates ( surely that's available from booking number) Would not use again if others available for hotel I wanted.
	slioch84 \| 16 Nov 2009 Report Abuse
	took a while to track and when it did the amount was a completely different figure to what I had spent. payment is due the end of this month, so fingers crossed!
	donna9 \| 09 Nov 2009 Report Abuse
	11 months to get the cashback from IHC. 70% of all my claims for missing cashback have been with the 'accommodation section' of TCB.
	rookie \| 03 Nov 2009 Report Abuse
	This originally tracked as £0.00 but I submitted an enquiry and the money tracked within 1 week.
	ally24080 \| 31 Oct 2009 Report Abuse
	Thieving conmen, lost over £50 when failed to track and they have ignored all the nudges, been trying since Feb to get paid, don't bother book with a different Hotel Group. Have given all paperwork to prove the stay.
	James_Dinsdale \| 30 Oct 2009 Report Abuse
	Very hit & miss - have had to file lots of missed tracking claims that appear as zero- don't bank on this one when booking.
	ukporric \| 27 Oct 2009 Report Abuse
	Rubbish tracking!! Used twice - failed to track (so far) both times!!
	Rob1000 \| 20 Oct 2009 Report Abuse

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