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when you shop with IHG Hotels & Resorts
IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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Had to raise a manual enquiry, but got sorted fairly soon after.
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Uxendon | 14 Jul 2009
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tracked as £0 for a while, but after a while got the full amount due.
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| 11 Jul 2009
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I use HolidayInn very often when traveling on business so was very pleased to find them here. However, the time that it takes to chase the cashback isn't worth it for me. I've already given up on ever seeing over £50 that I should have received....! :(
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jlandells | 11 Jul 2009
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poor tracking if hotel booked abroad, paid up when claim submitted
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| 08 Jul 2009
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Have had to manually track this one and got less cashback than I was expecting. It is also still in my pending payments and has been for some time....
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Ferdi | 07 Jul 2009
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Struggled a bit on the cashback. The transaction tracked correctly but the cash back stayed at zero. Chased and the cashback team have managed to get some cashback although it is at the standard 5% rather than the special rate of 9% at the time of booking.
Currently waiting for the cashback team to improve upon the current situation.
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Vicspad | 26 Jun 2009
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First class tracking - the airport hotel wasn't bad either!!
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paul2hoots | 26 Jun 2009
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I book through the ICH Group on a very regular basis for work and personal and unfortunatley over half of my bookings have to be tracked manually, will very little or no movement for being payed! However, when the bookings are tracked, they do track wthin a couple of days. Pity all of the bookings didn't track with ease...
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FrancesBoyle | 22 Jun 2009
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Am having to try to claim some, keep hold of the booking reference to make a claim
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issyfred | 18 Jun 2009
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I have used this twice. first time failed, second time looks to have worked.
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FatBoyGuy | 16 Jun 2009
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Took a few days, but it tracked ok
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AndreaP | 12 Jun 2009
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Tracked each transaction perfectly and confirmed within a good timescale.
Highly recommended and a great bonus to get the cashback.
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Heavenly | 12 Jun 2009
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Lots of problems with tracking. The team at TopCashBack sorted this out once I'd logged a missing claim. Thanks!
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| 11 Jun 2009
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Claim had to be manually made as did not track - awaiting now for payment.
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benroles | 11 Jun 2009
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Still waiting for this to come up on my account 4 months after I stayed. Keep nudging, but nothing seems to be happening!
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Icy | 10 Jun 2009
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Had to manual track and cashback was less than expected. Initally tracked at £0
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| 07 Jun 2009
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Fast tracking with no probs....
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Andymidz | 01 Jun 2009
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Failed to track on 2 separate occasions and had to manually submit a claim and when it did finally get round to showing - it was lower than the figure expecting - rubbish!!!
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| 29 May 2009
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As usual did not track and have had to put in a manual claim...that 4 times i have booked and 4 times it has not tracked
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Chris_drew2003 | 29 May 2009
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shows as zero initially until stay completed, a bit erratic with tracking though
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mol14 | 19 May 2009
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Initially tracked as zero but after a week or so tracked the full amount.
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JamboAde | 12 May 2009
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