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Get up to 15% of your purchase back
when you shop with IHG Hotels & Resorts
IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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they do not honor cashback promises
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lisaluvsneil | 02 Apr 2020
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Cashback result not as stated
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louthn | 17 Mar 2020
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Paid out £0 for booking two rooms at £242,52 Dont bother!!
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Etherboy | 16 Mar 2020
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Poor - often don't get the cashback.
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Brightnewday | 16 Mar 2020
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Several recent claims declined as 'non-commissionable'. Seems that if you book an IHG Rewards Club Rate (i.e. do not massively overpay) then you're not going to get any cashback.
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tifosi678 | 14 Mar 2020
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Still showing 0.00 - I find that the site doesn't track very well
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ianah01 | 13 Mar 2020
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Often do not track, and when they do the amount is more oftern wrong than right
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Mkm | 13 Mar 2020
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Wouldn’t pay out for 2 bookings that should have given me over £100 cashback. No reason why this was the case, it was tracked, no voucher used, no promotion and pay outright and was non refundable. Not happy .
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Mandyj1974 | 11 Mar 2020
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Great value and fast payment
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neilapeacock | 10 Mar 2020
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MONEY WAS CREDITED AS SOON AS WE HAD COMPLETED OUR STAY - GREAT
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Louise1616 | 10 Mar 2020
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Always had problems with tracking, but missing claims would usually get paid eventually, but I've recently had a number being declined as "non-commissionable", when they were normal cash bookings.
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robotboy10 | 05 Mar 2020
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Rarely tracks, 90% of the time reports as £0
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LanciaMad | 04 Mar 2020
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Very frustrating and poor response. Tracks at zero meaning you’d don’t know what you will receive. Doesn’t pay out 50% of time
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Kevinmcgeough | 02 Mar 2020
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4 nights in Vienna from 1 October. Still waiting on cashback on 1 March. This is a "faster paying" merchant. Pick another hotel chain.
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Fenchurch42 | 01 Mar 2020
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Cash back was declined, don't know why, I have submitted a missing cashback claim.
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sheppie72 | 20 Feb 2020
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Considering the appalling treatment I received at the last IHG Hotel I stayed at receiving confirmation of the cashback so swiftly was a very pleasant surprise.
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Sportler | 07 Feb 2020
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Regularly do not track and never pay up afterwards
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Laceyd | 27 Jan 2020
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They have not paid cashback on a £294 stay that I have made. There were no offers or vouchers applied but it has come back as a 0.00 payable
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Jojoxx78 | 25 Jan 2020
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Very poor - over a year since my stays, and IHG have still not paid cashback, nor responded (as far as I am aware) to follow-up by TCB.
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ipsrich | 21 Jan 2020
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Cashback is rarely awarded at the advertised rate, have raised support tickets which go unanswered for months.
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chrisjwales | 08 Jan 2020
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Both times I have used these and gone through top cash back, the amount has appeared as £0.00 and payable in my account. I am still waiting for a claim to be resolved this time as it was worth over £50 cashback.
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dan84 | 05 Jan 2020
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its is easy, efficient & highly effective - the IHG platform a simple way to earn cash back
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PSl8ter | 03 Jan 2020
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