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Get up to 15% of your purchase back
when you shop with IHG Hotels & Resorts
IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
Log in to review
IHG Hotels & Resorts Reviews
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very slow payer and even then not at the right ammount
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DerekandJulie2015 | 06 Dec 2019
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Did not tracked initially at all. Raised a ticket with customer care and this got solved in the end.
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AlexBAB | 26 Nov 2019
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Absolute rubbish. worst of the worst for cash back in my opinion. I will not spend my cash with them again.
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mitch167 | 25 Nov 2019
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top class, extremely easy to earn the cashback, simple & efficient
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PSl8ter | 14 Nov 2019
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Very poor - keep refusing to pay cashback
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Zindavier | 14 Nov 2019
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Usually tracks at 0 and then moves to payable at 0, so pays out with nothing.
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Flashware | 10 Nov 2019
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Bit slow paying sometimes
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Willybob15gv | 08 Nov 2019
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The offer was for something like 10% cashback, but I had a big fat £0 approved on a 4 night hotel bill.
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StephMig | 01 Nov 2019
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50% of cashbacks are never paid
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Member271789604044 | 30 Oct 2019
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Click for cash back but not given any - confirmed payment of £0.00
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Suehosford | 29 Oct 2019
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Clean comfortable room and good breakfast.
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barrysmith27 | 27 Oct 2019
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good if booked on their website
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SHEMOTI | 22 Oct 2019
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Fast paying and great stays
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Sjones58 | 17 Oct 2019
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Great, always paid on time and correct amount
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resh88 | 15 Oct 2019
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There is £0 Cashback showing on my account which I’m not happy about. I have logged missing Cashback with Customer Services.
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irenie05 | 13 Oct 2019
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Very good response to bookings with fast cashback
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pringle33 | 07 Oct 2019
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Cashback is non existent it's not been honoured
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Chris_McDowell | 30 Sep 2019
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not good takes months or shows £0000 value and you need to claim
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mrbutter | 29 Sep 2019
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All of the low value reservations track; none of the high value ones do and always have to submit a claim which takes months. Very unsatisfactory performance indeed.
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tristancasson | 24 Sep 2019
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Received in published timescale
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Crystaltips16 | 20 Sep 2019
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Terrible service. Inconsistent tracking. Constantly having to chase for payout. Regularly they don’t payout without any explanation. Worst merchant on TCB - they should remove them.
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Kevinmcgeough | 18 Sep 2019
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Circa 50% of my transactions track at ‘payable £0’ even though I book in exactly the same wathat I for those that qualify. Always clear my cookies etc so no reason for it not to work. No real answer as to why given either. A shame, as in IHG I like the brand overall.
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Laceyd | 15 Sep 2019
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