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lastminute.com Reviews

Reviews and experiences from TopCashback members who have shopped with lastminute.com. Log in to review
lastminute.com Reviews
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Cashback not tracked. Unfortunately, my transaction was more than 100 days ago, so I cannot query it. I will not use this merchant again. The only failure that I have had so far with Topcashback.
  rjtilt | 03 Apr 2015 Report Abuse
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Did not give my cashback. They denied after I stayed in the hotel booked through TopCashback. Avoid.
  | 26 Mar 2015 Report Abuse
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Poor, declined cashback even though the booking was made through Topcashback.
  rakekuma | 17 Mar 2015 Report Abuse
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My first ever cashback fail! No problems with my hotel booking, but despite tracking quickly, cashback was ultimately declined. Response through tcb claims procedure was that LastMinute had 'not identified ourselves [tcb] as the last referral'. So - by all means book your travel with them, but don't rely on the cashback.
  mmmBiscuit | 16 Mar 2015 Report Abuse
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I always use Expedia with no issues, went with lastminute as slightly cheaper this time and better cashback. They have refused to pay out so I will not be using them again and I will be going back to Expedia!
  Curbo | 22 Jan 2015 Report Abuse
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Poor service - cashback didn't track and lastminute.com suggested that final click through hadn't been from TCB (it definitely was...). Wouldn't recommend using based on my experience.
  tonjesabo | 03 Jan 2015 Report Abuse
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Cashback cliam denied for no valid reason
  grancanaria02 | 27 Nov 2014 Report Abuse
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had problems being forward from topcashbach page to merchants webpage any feed back (16th November)
  Member912318079249 | 16 Nov 2014 Report Abuse
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Tracked and paid in less than 8 weeks ! :)
  | 25 Sep 2014 Report Abuse
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Never Tracks automatically! have to fill in claims every time and the cashback percentages have a habit of changing when that happens and not for the better!
  Magical | 17 Sep 2014 Report Abuse
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Declined my cashback with no valid reason
  muggers41 | 10 Sep 2014 Report Abuse
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Took exactly 2 months but came through good work , many thanks A+
  | 08 Sep 2014 Report Abuse
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Cashback not received within timescale. Lodged a claim but lastminute.com refused payout despite me providing a reference number. They said it didn't exist. I am not pleased as this has taken five months with no cashback. I will not be using lastminute.com again (unless they are the cheapest option of course! I was foolish to factor in cashback in my purchasing decision).
  cmccracken78 | 22 Aug 2014 Report Abuse
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Didnt track
  lmason | 21 Aug 2014 Report Abuse
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Great, no problems, have used a few times and they have paid cash back on each occasion. Didn't automatically track once but they still accepted and paid out once I raised a ticket without fuss. No problem at all and will continue to use.
  hillruss9 | 07 Aug 2014 Report Abuse
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Do not believe the "exclusive increased" cashback rate. Supposedly increase cashback rate at 12%. Only tracked at 5%. Refused to honour special rate, citing it was attributed to another marketing channel. I fail to see how that could happen since it's already been tracked to topcashback. Still waiting for cashback since January 2014. It's now August.
  Xanthe | 05 Aug 2014 Report Abuse
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Made a purchase speculatively through tcb in the hour early in a hotel in Italy. I accept I am no expert as I am new to this and did not expect it to work. I put a claim in as it wasn't tracked from the transaction on the 28th may. last week it became payable and was a nice amount too. Will certainly use again
  Everynamestaken | 29 Jul 2014 Report Abuse
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Great cash back for already discounted tickets to the theatre! very happy shopper!
  | 23 Jul 2014 Report Abuse
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Booked a hotel in scotland. Ordered easily, and was a great stay, but cashback was never received. Lodged a claim, but they refuse to acknowledge receipt of my order. According to them, the transaction does not exist! Will not bother to book via lastminute.com
  spombo | 17 Jul 2014 Report Abuse
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Lastminute.com should be removed from topcashback. This is the third time I have used them through topcashback, they have not tracked on every occasion, the first two occasions I got the cashback from lodging a ticket, however recently the third time they have rejected my topcashback claim saying the order doesn't exist despite me putting in the order and still going on the flight this September???? I use topcashback all the time and have done for years and never had a problem apart from with lastminute.com.
  ryan_coomber | 17 Jul 2014 Report Abuse
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BE AWARE WHEN BOOKING VIA THIS COMPANY. Very disappointed. Booked for a 4 night hotel stay via lastminute.com as the increased cashback offered resulted in a better net price overall. After 4 months they have declined the transaction saying that the order does not exist in their system even though I have an email confirming the order number?????? A very poor experience and would suggest Top Cahsback review this supplier based on recent review scores. I will not be using them again and I recommend others refrain from booking via this company.
  poppylicious | 16 Jul 2014 Report Abuse
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Had to submit a ticket for a booking then wait 5 months for them to deny it ever happened. Very poor.
  ajbradl | 16 Jul 2014 Report Abuse
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I have made a positive comment previously on this lastminute page, but having just had a cashback claim rejected by lastminute, I thought I would add this one to make people aware. I mentioned in my previous comment that there were issues tracking with lastminute, but usually after I lodged a claim, my cashback came through. Unfortunately my most recent claim was rejected because I had apparently arrived at the site through another referrer (this is not the case, I use topcashback frequently so I'm careful to make sure I don't 'confuse' the tracking). This is a real shame as my purchase was quite large and the only reason I used lastminute was because of the cashback. Bear this in mind when purchasing via lastminute - the discount is great, but only if you can actually get it!
  almondflower | 15 Jul 2014 Report Abuse
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Great cashback deal for booking hotels, but in my experience the cashback doesn't always track - I've had to make 3 claims so far for untracked cashback from Lastminute. However, once the claims have been processed by the Topcashback team, it usually gets sorted quite quickly.
  almondflower | 24 Jun 2014 Report Abuse
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For Gods sake it's been nearly TWO YEARS since this holiday / claim. They are clearly utter fraudsters and have ABSOLUTELY NO intention of honouring this - REMOVE THEM FROM TCB ASAP. They had £1500 for my holiday... FACT !!!! Why do I pay TCB £5 admin fee for apparently doing NOTHING for me ... I AM YOUR client !!? even though YOU have been paid your click through commission !!?!! I have NOT :-(.
  Dan_777 | 22 Jun 2014 Report Abuse
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