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lastminute.com Reviews

Reviews and experiences from TopCashback members who have shopped with lastminute.com. Log in to review
lastminute.com Reviews
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Lastminute.com should be removed from topcashback. This is the third time I have used them through topcashback, they have not tracked on every occasion, the first two occasions I got the cashback from lodging a ticket, however recently the third time they have rejected my topcashback claim saying the order doesn't exist despite me putting in the order and still going on the flight this September???? I use topcashback all the time and have done for years and never had a problem apart from with lastminute.com.
  ryan_coomber | 17 Jul 2014 Report Abuse
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BE AWARE WHEN BOOKING VIA THIS COMPANY. Very disappointed. Booked for a 4 night hotel stay via lastminute.com as the increased cashback offered resulted in a better net price overall. After 4 months they have declined the transaction saying that the order does not exist in their system even though I have an email confirming the order number?????? A very poor experience and would suggest Top Cahsback review this supplier based on recent review scores. I will not be using them again and I recommend others refrain from booking via this company.
  poppylicious | 16 Jul 2014 Report Abuse
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Had to submit a ticket for a booking then wait 5 months for them to deny it ever happened. Very poor.
  ajbradl | 16 Jul 2014 Report Abuse
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I have made a positive comment previously on this lastminute page, but having just had a cashback claim rejected by lastminute, I thought I would add this one to make people aware. I mentioned in my previous comment that there were issues tracking with lastminute, but usually after I lodged a claim, my cashback came through. Unfortunately my most recent claim was rejected because I had apparently arrived at the site through another referrer (this is not the case, I use topcashback frequently so I'm careful to make sure I don't 'confuse' the tracking). This is a real shame as my purchase was quite large and the only reason I used lastminute was because of the cashback. Bear this in mind when purchasing via lastminute - the discount is great, but only if you can actually get it!
  almondflower | 15 Jul 2014 Report Abuse
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Great cashback deal for booking hotels, but in my experience the cashback doesn't always track - I've had to make 3 claims so far for untracked cashback from Lastminute. However, once the claims have been processed by the Topcashback team, it usually gets sorted quite quickly.
  almondflower | 24 Jun 2014 Report Abuse
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For Gods sake it's been nearly TWO YEARS since this holiday / claim. They are clearly utter fraudsters and have ABSOLUTELY NO intention of honouring this - REMOVE THEM FROM TCB ASAP. They had £1500 for my holiday... FACT !!!! Why do I pay TCB £5 admin fee for apparently doing NOTHING for me ... I AM YOUR client !!? even though YOU have been paid your click through commission !!?!! I have NOT :-(.
  Dan_777 | 22 Jun 2014 Report Abuse
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Didn't payout...Surprise surprise! Waste of time and should be removed from Top Cashback
  Hewigracer | 19 Jun 2014 Report Abuse
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Stayed at a TopSecretHotel in Rome, and got a lovely room in a 4 star hotel with a rooftop bar overlooking Rome for a really reasonable price :) and cashback was in my account by the time I returned from the trip for the full amount with the cashback being tracked in my TopCashback account within hours. Very happy!
  | 18 Jun 2014 Report Abuse
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Had a couple of instances where cashback hasn't tracked and had to manually record this, got an ongoing one at the moment which has gone on for several months, customer care ticket just says 'Waiting on Merchant' for a £37 claim which is the most cash back i've been waiting for from this company. Have a feeling they are not going to payout!
  Hewigracer | 11 Jun 2014 Report Abuse
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Originally wasn't tracked, set up a ticket and within a few weeks appeared on my account. Now has been paid, great service apart from the original missing track!
  sean1231 | 25 Mar 2014 Report Abuse
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Completed my order which is still to track I now await a manual claim to be approved which will take a while I assume.
  Seery03 | 23 Mar 2014 Report Abuse
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got an immediate confirmation that cashback had tracked and correct cashback appeared in my account within 1 hour. a little worried with lots of negative comments but so far everything has worked perfectly.
  | 22 Mar 2014 Report Abuse
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Cashback did not track for unknonw reason. It took 2 months to chase response from LastMinute and they say the cashback was registered with a site other than topcashback, but it was not. Can't make much sense of this.
  maryvil | 18 Mar 2014 Report Abuse
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Very quick payout, compare to others.
  italy2014 | 06 Mar 2014 Report Abuse
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I will not be using lasminute.com again. Even though no discount codes were used and I booked via topcashback my cashback was declined. After nearly 5 months of waiting for my claim to be looked at by lastminute.com they have declined the claim. So yes, the cashback percentages may look appealing but cashback is not paid out. I have used a number of other merchants on topcashback, in the same way I used lastminute.com and all others have paid as expected. I will be shopping with other merchants in future, ones which pay the cashback as promised.
  stephr1986 | 06 Feb 2014 Report Abuse
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Tracked fine and moved to confirmed. But declined for no reason. Even after repeated attempts. Don't hold out for cashback for them!!!
  ffm310 | 09 Oct 2013 Report Abuse
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Booked new York weekend trip for four through top cashback and lastminute.com Cashback should have been approx £70 but surprise surprise last minute declined cashback stating that they could not trace it although confirmation received seconds after visit confirmed by top cashback Do not trust them they will try to wiggle out of paying you !!!
  Jeanettesydenhan | 26 Sep 2013 Report Abuse
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Don't use! - been fighting since May to try and get my £100 cashback due and Last Minute are having none of it!
  ClaireP1978 | 16 Sep 2013 Report Abuse
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Cashback did not track and had to submit a ticket which has just been finalised after almost 10 months. They refused to pay out stating that payment was awarded to another site. I not sure what they mean as I made my booking via topcashback and I don't use any other cashback site. Very disappointed.
  BluKat | 04 Sep 2013 Report Abuse
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Cashback did not track and had to submit a ticket which has just been finalised after almost 10 months. They refused to pay out stating that payment was awarded to another site. I not sure what they mean as I made my booking via topcashback and I don't use any other cashback site. Very disappointed.
  BluKat | 04 Sep 2013 Report Abuse
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Had my cashback declined, not sure why but won't be using this merchant again on topcashback.
  1333david | 01 Sep 2013 Report Abuse
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Hotel accomodation bought though lastminute.com Expecting over £300 cashback, which made it cheaper than buying elsewhere. But no cashback paid although click-through recorded! 6 months now. Poor service
  gkhedun | 27 Aug 2013 Report Abuse
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Yet again failed to track.It seems to occur more and more. TCB please check the customer reviews on all companies and remove the increasing number of rogue traders, they are doing your reputation no good at all.
  VECTRADU | 17 Aug 2013 Report Abuse
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Third time I have used last minute.com to buy a hotel stay and the cash back is clearly not tracking for me. I don't understand why but I am about to lodge my third missing cash back claim against lastminute since May this year.
  neiltom88 | 25 Jul 2013 Report Abuse
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Last review was two stars - it shouldn't even be one.
  nicola_john | 10 Jul 2013 Report Abuse
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