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LV= Home Insurance Reviews

Dependable home cover for the place that matters most
Insurance is simple when it's me and LV=
• Home insurance from £119*
• 24-hour UK emergency helpline if you need help in a hurry
• 12-month guarantee on all repairs when you use our recommended repairer service
• Choose from our three levels of home insurance, Essentials, Home or Home Plus
* 10% of customers paid £119 or less Aug ‘22- Jan ’23


Whether you choose Essentials, Home or Home Plus, we'll protect your happy place
Cover to rebuild your home
Get up to £500,000 towards rebuilding costs with our Essentials policy, up to £1m towards rebuilding costs with our Home policy, or unlimited with Home Plus
Flexible contents cover 
Because we know one size doesn't fit all. Not sure how much stuff in your house is worth? No worries, we can help work that out for you with our contents insurance calculator.
Accidental damage cover
With our Home and Home Plus policies we cover underground cables, pipes and drains, and you'll also be covered for breakage and damage to fixtures and fittings (things like windows, toilets and baths), your mirrors and home entertainment equipment are also covered
Only one excess to pay
If you're claiming under a combined buildings and contents policy
Lock replacement
Keys lost or stolen? We’ll replace your locks so you’re safe and sound in a flash (£750 limit applied to Essentials, up to your contents limit on Home or Home Plus)

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LV= Home Insurance Reviews
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Wow, after reading all the negative feedback about this insurer, i had no hope in hell of recieving the £20.20 cashback. My cashback amount stayed the same, however the purchase amount changed to 0.00. The payable date had passed (30.07.11), so no chance of enquiry with TCB, but to my amazement it had become payable, two weeks after the payable date (15.07.11), so im very impressed. I made a quick withdrawal and am a very happy bunny.
  anwarbiggy | 16 Aug 2011 Report Abuse
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Like many others I too have fallen prey to the £20 scam being reduced to zero after 100 days. My replies from cashback I feel have been less than satisfactory and think that they should be more active in chasing these many claims by everyone. I now have had to contact LV customer services myself where they told me they have nothing to do with TopCashBack and claim to not even have heard of them!! LV were the cheapest quote I got but will not be renewing with them if this is not resolved correctly. I think my next port of call will be ASA as i feel that most of us have been duped by false promises.
  simonfilm | 05 Aug 2011 Report Abuse
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I did not,rightly or wrongly, pursue a claim but, i will learn from this experinece and I will NOT renew my home insurance with LV at any price when the current cover expires.This feeling is especially strong when you have NOT been compelled to make a claim and speaks volumes of what you might expect if you had unfortunately had to. It seems as if they work on the assumption of inertia like the banks etc. However in the real world if you let the customer down they will vote with their feet as will I and I like many others talk to other peolple too!!!
  rogerpjbell | 04 Aug 2011 Report Abuse
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Got home insurance from LV in November 2010. Finally got cashback in July 2011. So I did get it in the end!
  | 22 Jul 2011 Report Abuse
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Ordered in Feb - as of 18/06/2011 no cashback although tracked - VERY slow!
  smn198 | 18 Jun 2011 Report Abuse
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All great!
  | 28 May 2011 Report Abuse
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Pretty good - took just less than 4 months to become payable.
  ianslat | 24 May 2011 Report Abuse
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The same as many others >> 'Cashback tracked after purchasing the policy, and then few months later (after 100 days), the cashback value changed to zero, offering you no chance to submit enquiry on missing cashback '<<. IT's a NO NO next time for this retailer!!
  IALEX | 18 May 2011 Report Abuse
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Similar experience to the previous users zero cashback but will never use LV= Home Insurance again as all my other transactions have been successful.
  rogerpjbell | 16 May 2011 Report Abuse
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Cashback tracked after purchasing the policy, and then few months later (after 100 days), the cashback value changed to ZERO, offering you no chance to submit enquiry on missing cashback. DEFINITELY WILL NOT PURCHASE THIS COMPANY AGAIN!
  | 05 May 2011 Report Abuse
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Very disappointed with the cashback experience, you wonder if they will pay anything at all. It takes MONTHS to get cashback. Nothing is 100% guaranteed!
  Piers204938 | 03 May 2011 Report Abuse
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An update - I have since submitted a missing cashback claim for my purchase on the 04/08/10 where it jumped from £20 to £0. This was submitted in Nov and I still have not heard a thing. In Nov the cashback was only for £10 so TCP changed my claim from 20 to 10 also. Regardless, I have not gotten anything.
  toastiest | 02 May 2011 Report Abuse
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This is actually a very good site if you like bingo. Also cash back covers your stake so no lose gamble.
  Jan1166 | 10 Apr 2011 Report Abuse
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tracked at £20 as usual but after 4 months jumped straight to payable but at £0.00 RUBBISH!!!
  hez | 08 Apr 2011 Report Abuse
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Always tracks quick.
  Cozuk | 14 Mar 2011 Report Abuse
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Easy straightforward transaction. VERY good price also-£200 cheaper than L & G for better cover
  | 02 Feb 2011 Report Abuse
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This tracked very quickly. I'm aware I have to have the policy for 3 months before it will be paid.
  daisywoo | 29 Jan 2011 Report Abuse
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Quick tracking 8)
  tiggybops | 24 Jan 2011 Report Abuse
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Found a home insurance quote via confused.com from LV for £190. They offer £20 cashback, so went through TopCashBack - then got a quote from LV for £220! This was within 30mins, with exactly the same details. So, go through TopCashBack and pay more. In the end, couldn't get the insurance anyway because a tiny message right at the end added a provision that I had to fit a new burglar alarm within 28 days of policy start! What a waste of time.
  shailen1 | 05 Jan 2011 Report Abuse
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Waited for a long time and it moved from tracked to payable at 0. Filed an enquiry but its not looking good.
  toastiest | 19 Dec 2010 Report Abuse
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Quick to track, went to payable in less than 2 months. Excellent, can recommend.
  | 14 Dec 2010 Report Abuse
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very easy to use got a fantasic deeal from the over 50 products £95 cashback have to wait six months to get it but insurance is for twelve months so no problem waiting well worth the hunting recomended it to any one
  watt | 29 Nov 2010 Report Abuse
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Tracked the same day and has been pending since 4th Aug then recently moved to payable at £0. Have raised with TCB as general enquiry as over 100 days old.
  toastiest | 24 Nov 2010 Report Abuse
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Very good, beat my current insurer by miles.
  Martyn_55 | 16 Nov 2010 Report Abuse
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very happy
  lainy1954 | 28 Oct 2010 Report Abuse
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