Get up to 6% of your purchase back when you shop with Marriott International Join TopCashback Free
Get up to 6% of your purchase back
when you shop with Marriott International

Marriott International Reviews

TopCashback members who have written a review of their experience have given Marriott Hotels an overall rating of three stars. Some of the positives mentioned include the fact they offer a good choice of great hotels and the excellent service provided by staff, with one customer saying they “would recommend this hotel chain to anyone, anywhere in the world”.

Some of the feedback left also makes reference to the fact that the menber's cashback tracked immediately or was paid out swiftly, with one person saying it was the “fastest payout I have ever had. Paid within days”.

Marriott.co.uk also has a three-star rating on Trustpilot, with the four and five-star feedback highlighting the fact the hotel the customer stayed in was in a great location or the staff were very friendly, with one reviewer impressed with the fact that a lady on the phone had spent an hour helping them to book their dream trip to Australia. One regular Marriott customer, meanwhile, describes how they receive a “really great service every time”.

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Marriott International Reviews
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have stayed with them twice in the past 2 months. spent a lot of money, but no cashback! have made manual claims but nothing has happened. so, don't count on the cashback to make your stay any cheaper!
  samjinx | 02 Nov 2009 Report Abuse
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Marriott is a lovely hotel chain but they take simply ages to confirm the cashback. To date i have several claims for Marriott over the last several months and still no cash back
  vikkiv | 27 Oct 2009 Report Abuse
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No cash back given at first but after contacting topcashback, this was resolved
  paul1980 | 25 Oct 2009 Report Abuse
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Excellent hotels but seem to be a waste of time if you want "cashback". I booked in August 2008 and stayed in December 2008. I am still waiting for them to pay "cashback" of £90.00. It appears from other comments that my experience is far from unique. I question whether they should be listed on this site as a retailer that pays "cashback".
  qs23997 | 22 Sep 2009 Report Abuse
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Tracked and then Marriot would not pay cashback. Do not book with Marriott if you want cashback!!!
  | 08 Aug 2009 Report Abuse
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DID NOT TRACK AT FIRST, NOW PENDING AFTER ENQUIREY
  louby22 | 10 Jul 2009 Report Abuse
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2 more stays since my last posting in December still nothing tracked, pending, or paid on any of them..a total waste of time!
  ukbunny | 13 Jun 2009 Report Abuse
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Got there in the end, but quick once stay & payment were complete
  markden | 26 May 2009 Report Abuse
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Had to claim manually, but came through eventually after about 4 months.
  paul12345 | 25 Mar 2009 Report Abuse
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Tracked as zero to begin with, had to wait a few days after payment to hotel upon check out, tracked amount has now shown as pending
  747flyer | 23 Dec 2008 Report Abuse
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We had our first experience of the Marriott Group in the Summer in Bristol - good value for the weekend and staff were fantastic - very friendly and keen to help.
  big_al_81 | 22 Dec 2008 Report Abuse
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My favourite hotel group , now is a good time to book , as there seem to be some good deals . My only gripe is that the site seems a bit "messy"!
  pintofhof1 | 19 Dec 2008 Report Abuse
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Great Hotels but this offer doesn't seem to work!. Tracks as zero when you book then nothing. As they don't debit your card until you've stayed its understandable that they don't confirm the amount until after you've actually stayed....but it doesn't seem to pick up the stay and nobody at TCB is able to explain how its supposed to work! As previous posters have said don't book it banking on getting the cash back!
  ukbunny | 18 Dec 2008 Report Abuse
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Hotels in most areas, reasonably priced and comfortable.
  dbowen | 16 Dec 2008 Report Abuse
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Also found it useless. Have stayed there 4 times and none got me cashback. The first time i had to do a manual claim but when it came to paying - about £40 - Marriott stopped it saying that my account showed too many stays and they thought there was some fraudulent activity. Sent copies to my bills - all of them - to TCBack but still nothing. I have given up. Total, total waste of time!!!!
  Lionmaria | 14 Dec 2008 Report Abuse
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Marriott Hotels are everywhere and are good value. The website allows for easy international searches and provides a clear map.
  johnbradbury1 | 12 Dec 2008 Report Abuse
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A waste of time. Total of 15 stays, not one has tracked correctly. Every one has needed a manual enquiry and none of them has resulted in ANY cashback. All 15 are still ongoing. Most of them failed to track at all, the rest all tracked at zero. The hotel chain is great but don't expect any money from this cashback offer.
  Enigma | 08 Dec 2008 Report Abuse
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Useless. Stay in September didn't even track and was unable to set up a manual claim. Latest stay not tracked so going through a manual process.
  AirMax | 05 Dec 2008 Report Abuse
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Fantastic hotels at reasonable prices , always good service .
  pintofhof1 | 04 Dec 2008 Report Abuse
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Excellent stay once again,couldnt ask for better.
  | 26 Nov 2008 Report Abuse
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always guaranteed a great stay
  margi | 22 Nov 2008 Report Abuse
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I have had some lovely stays in their hotels over the years, very nice, welcoming staff
  Sue1999 | 12 Nov 2008 Report Abuse
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I have always had good service in this brand of hotel, I often use their courtyard hotels in the US. Staff are friendly and polite, hotels are clean and well decorated. Accommodating for biz travellers, eg free wireless access. Registering for their loyalty scheme can give you extras like free breakfast
  JHR | 10 Nov 2008 Report Abuse
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I have stayed in a couple of the marriott hotels and have to say that I have always found them to be lovely hotels to stay in. The StPierre in Chepstow has to be my favourite. The room we stayed in was gorgeous with views over the lake! Food in the restaurant was fantastic too. I would definately recommend the St.Pierre if your looking for a romantic or relaxing getaway
  | 08 Nov 2008 Report Abuse
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Fantastic Hotel Chain - great locations and facilites, but Uk and world-wide - highly recommeded!!
  Unzabun | 06 Nov 2008 Report Abuse
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