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Microsoft Store Reviews

TopCashback members who have made a purchase from them have rated Microsoft Store three stars out of five overall. Customers who have left positive feedback state they did so for reasons such as the great prices found on their website, the superb products and service offered and because they received a “fantastic deal on a fantastic product”.

Other positive reviews highlight the fact that their item was delivered before expected or the customer had enjoyed a smooth renewal of Office 365. In terms of cashback, not only are many members happy with the amount they receive, but others have left comments such as “tracked within hours, cashback received promptly”, “always tracked first time and always moved to payable fairly quickly” and “really happy with how quick it became payable”.

Despite having a ‘bad’ overall rating, positive reviews left on Trustpilot commend Microsoft for their world-class support in replacing a faulty product within three days and the very helpful customer service received when someone contacted them about an issue with delivery.

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Microsoft Store Reviews
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Great - fast paying
  Nutbar | 22 Feb 2019 Report Abuse
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I recommend
  ANKAK87 | 19 Feb 2019 Report Abuse
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This was good but was expecting the actual purchase amount which was 2200 approx. not sure why it is reduced to 1783
  Ambadas07 | 07 Feb 2019 Report Abuse
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never tracks and always have to chase it up
  SUZY41 | 31 Jan 2019 Report Abuse
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Bought 12 months x box live when they were giving £8 cashback up to now the £8 cashback has not materialised.
  LISAGAUGHAN101 | 29 Jan 2019 Report Abuse
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Always have trouble tracking cash. Always hit or miss.
  Mattbps | 28 Jan 2019 Report Abuse
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Very fast payout
  GeorgiaLou | 09 Jan 2019 Report Abuse
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Worked ok but took a bit of time to come through
  dannysparkle | 07 Jan 2019 Report Abuse
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Very hit and miss for tracking cash back.
  Mattbps | 20 Dec 2018 Report Abuse
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Good price, communication from store and delivery service
  cyberphile | 19 Dec 2018 Report Abuse
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fast and efficient
  fliplfc | 19 Dec 2018 Report Abuse
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quickly processed cashback
  ckumarq | 09 Dec 2018 Report Abuse
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They are unable to pay my cashback as they can't find my order despite providing my order number. Perhaps I should contact my credit card to have the transaction refunded if the order doesn't exist?
  tafer2uk | 24 Sep 2018 Report Abuse
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Tracked without issue
  MaxBarraclough | 24 Jul 2018 Report Abuse
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As it should be
  Jenif | 21 Jul 2018 Report Abuse
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Quick tracking and payout
  mawksee | 18 Jul 2018 Report Abuse
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Cashback refused because they can't find my order despite giving them the order number from my receipt, not imprseed. Perhaps I should ask my credit card provider for a refund if they say the order doesn't exist?
  tafer2uk | 17 Jul 2018 Report Abuse
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Excellent as always
  infin8tygamer | 07 Jul 2018 Report Abuse
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cash back fast
  antheacarol | 07 Jul 2018 Report Abuse
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quickly paid
  PMPerrett | 15 Jun 2018 Report Abuse
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this is great product it's not cheap but good quality.
  natkailuk | 27 May 2018 Report Abuse
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Little slow to track but always does, quick to pay
  mawksee | 15 May 2018 Report Abuse
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No cashback and no response to chaser.
  icbarber | 14 May 2018 Report Abuse
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I bought a Lumia 950 mobile in September 2016, due to the £42 cashback which was offered at the time. The purchase tracked, although the tracked cashback was only £10.89 instead of £42. I thought this was normal, as it states that cashback will uplift to the full amount at a later date. The uplift never happened, and a few months later the £10.89 amount went to payable. After contacting TCB support, it took over a year to try to find out why the cashback never uplifted. In February 2018 I was told that my transaction had been declined by MS, and that I would not receive the advertised £42 amount. No reason was given as to why it was declined, and TCB said there is nothing more than can do to get the cashback. Not satisfied with this answer, I contacted MS directly to try and resolve this. They refunded me the full £42 amount a few weeks later. I don’t know whether TCB or MS is at fault here, but it is clear that these generous cashback rates are rarely honored - look at some of the many other reviews who say the same thing. I’d advise anyone else that has had their MS cashback claim declined to go to the MS site store page, and contact someone via Live Chat to open a support ticket. It was quick and easy to do, and was the only way I would have gotten my cashback, as TCB was unwilling to help.
  fatguts | 10 May 2018 Report Abuse
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many thanks *****
  sadiee | 04 May 2018 Report Abuse
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