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Microsoft Store Reviews

TopCashback members who have made a purchase from them have rated Microsoft Store three stars out of five overall. Customers who have left positive feedback state they did so for reasons such as the great prices found on their website, the superb products and service offered and because they received a “fantastic deal on a fantastic product”.

Other positive reviews highlight the fact that their item was delivered before expected or the customer had enjoyed a smooth renewal of Office 365. In terms of cashback, not only are many members happy with the amount they receive, but others have left comments such as “tracked within hours, cashback received promptly”, “always tracked first time and always moved to payable fairly quickly” and “really happy with how quick it became payable”.

Despite having a ‘bad’ overall rating, positive reviews left on Trustpilot commend Microsoft for their world-class support in replacing a faulty product within three days and the very helpful customer service received when someone contacted them about an issue with delivery.

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Microsoft Store Reviews
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Paid nowhere near the advertised amount. Topcashback given up chasing.
  ssimons | 14 Nov 2017 Report Abuse
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A "friend2 was telling me that after years of using dodgy MSoffice software going straight was a synch and he no longer fears MS will cut him off in the middle of calculating an enormous spreadsheet!
  macwill60 | 01 Nov 2017 Report Abuse
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Simple easy transaction.
  PaulGT | 30 Oct 2017 Report Abuse
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Cashback tracked at lower rate at the beginning , but then Microsoft declined to pay full cashback .Microsoft offered £20 but paid only £3, but not only for me , hundreds customers who bought console last Christmas . Greedy company , won't trust again .
  meistic | 07 Oct 2017 Report Abuse
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Easy to deal with, swift response.
  RubyDi07 | 01 Oct 2017 Report Abuse
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Bought Lumia 950 back in Oct-16, initially the cashback tracked at £10 instead of £50. Cashback never uplifted to £50 and £10 become payable. Raised a trouble ticket and TCB chased MS for the uplift, only just been resolved and MS have rejected the uplift.
  davemorris84 | 14 Sep 2017 Report Abuse
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Never pay anywhere near the amount stated. 3 different times I have ordered and everytime got less than half stated cashback
  sockpuppet | 12 Sep 2017 Report Abuse
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MS ignores my missing claim even though I have a valid order number
  JKuan | 28 Aug 2017 Report Abuse
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10 months after buying an Xbox One bundle, I'm still sat at an amount vastly below the cashback amount I should be getting. TCB can't resolve until they reveive a notification from MS but if they've not done it after all this time then really I'm thinking MS have no intention of paying up. The only company I've had cause to complain about here in many years of using this site.
  carlos777uk | 27 Aug 2017 Report Abuse
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Not the quickest to pay out!
  prhagg81 | 27 Aug 2017 Report Abuse
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Does not pay the higher rate of cashback, and it takes months to get answers.
  rossgallow | 16 Aug 2017 Report Abuse
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Cashback rejected due to being raised 30 days past click-through, despite the order being a pre-order and so not actually shipped/charged in that timeframe.
  alex84531 | 01 Aug 2017 Report Abuse
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Excellent service
  ki9ran | 13 Jun 2017 Report Abuse
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After purchase you wait for a code. Then you have to log in to retrieve it. My browser wouldn't display the download link but Microsoft online help fixed the problem for me via there purchase portal.
  chrisp8877original | 03 Jun 2017 Report Abuse
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Very poor experience. Bought a Lumia 950 XL in Sept 2016 expecting £60 cashback...got £14. Raised a Support Ticket but always get the same response "We're waiting for Microsoft to validate the purchase! They've only had 9 months!
  calderson | 02 Jun 2017 Report Abuse
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simple to use
  johnb1967 | 31 May 2017 Report Abuse
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Bit of a delay,but it still worked for me ,thank you.
  bobbin64 | 19 May 2017 Report Abuse
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Rubbish, slow, no information showing about how slow it is. Was a faster paying merchant when I ordered from them. Lies.
  Flippy | 17 May 2017 Report Abuse
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the site delivered what it said it would within the timescales too
  Tracey2907610 | 16 May 2017 Report Abuse
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Yes all good here !! many thanks
  Cuddlesnstinker | 20 Mar 2017 Report Abuse
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Item tracked far below the published 'exclusive' rate and exclusive rate wasn't honoured even after a cashback claim! Can't recommend.
  bxboards | 22 Feb 2017 Report Abuse
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Advertised as higher £23 rate, got £3 like everyone else.
  G0OSE | 21 Feb 2017 Report Abuse
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Terrible - Bought a PC due to the so called exclusive offer and never got paid
  MikeyOh32 | 20 Feb 2017 Report Abuse
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good value for something you are buying anyway
  Amber2189 | 16 Feb 2017 Report Abuse
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Brilliant service
  ibu666 | 13 Feb 2017 Report Abuse
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