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Microsoft Store Reviews

TopCashback members who have made a purchase from them have rated Microsoft Store three stars out of five overall. Customers who have left positive feedback state they did so for reasons such as the great prices found on their website, the superb products and service offered and because they received a “fantastic deal on a fantastic product”.

Other positive reviews highlight the fact that their item was delivered before expected or the customer had enjoyed a smooth renewal of Office 365. In terms of cashback, not only are many members happy with the amount they receive, but others have left comments such as “tracked within hours, cashback received promptly”, “always tracked first time and always moved to payable fairly quickly” and “really happy with how quick it became payable”.

Despite having a ‘bad’ overall rating, positive reviews left on Trustpilot commend Microsoft for their world-class support in replacing a faulty product within three days and the very helpful customer service received when someone contacted them about an issue with delivery.

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Microsoft Store Reviews
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Takes a little while to become payable but otherwise great
  colnoble | 03 May 2018 Report Abuse
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ok took 3 months
  jwbellarby | 26 Apr 2018 Report Abuse
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Excellent customer service
  jancritch | 26 Apr 2018 Report Abuse
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Cashback tracked and was paid without any issues!
  sharonshaz | 25 Apr 2018 Report Abuse
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Their website is a little difficult to navigate to find the specific item to purchase whilst staying on the top cash back automated tab
  crwillo | 27 Mar 2018 Report Abuse
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After buying 12 month xbox live gold subscription cashback did not track. When I submitted a missing cashback claim including order number, card number and exact time and date of purchase along with specific wording of confirmation email it was still refused saying there was no record of the transaction. I will be avoiding this dishonest retailer in future.
  RichardS1310 | 25 Mar 2018 Report Abuse
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Bit slow to pay but all else good
  petipois | 22 Mar 2018 Report Abuse
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Paid Cashback Quickly
  colley22c | 17 Mar 2018 Report Abuse
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Delivered on time, no issues.
  mjackso1 | 11 Mar 2018 Report Abuse
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Not tracked then declined without explanation.
  allsharkie | 06 Mar 2018 Report Abuse
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Really easy to order online and activate the product within minutes!
  luciaminto | 28 Feb 2018 Report Abuse
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Cash back tracked but did not uplift to the 30pounds special offer. Customer service was also non existent when I had a problem with the product purchased. Avoid this merchant.
  mnrobson | 15 Feb 2018 Report Abuse
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They decided to pay £4.40 on a £50 promotion for a specific laptop, and say they cannot track the purchase even after being provided with order numbers and proof of purchase emails. Still contesting but they seem to have made their mind up since December 2017
  TwoOfTwo | 15 Feb 2018 Report Abuse
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Cashback did not track with Microsoft!
  hngo00 | 11 Feb 2018 Report Abuse
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Cashback tracked then confirmed as zero, topcashback said tough over time limit to claim. what ****
  j998899 | 24 Jan 2018 Report Abuse
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very stingy they make out my tansaction costs are lower than they are to get away with paying me less
  jasonfantastic2023 | 24 Jan 2018 Report Abuse
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One year after purchasing Xbox one and did not uplift to the promoted £20.00 . For one of the richest companies in the world this is pretty terrible.
  minoste | 31 Dec 2017 Report Abuse
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Often fails to track and when it does work it doesn't give the offered amount. Claims against them are very rairly successful and take over a year to complete. Very dissapointing!
  Cr0cky | 29 Dec 2017 Report Abuse
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Took few weeks longer than advertised but eventually got it.
  patrykk | 20 Dec 2017 Report Abuse
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Full cashback from the Microsoft Store has just been declined after 1 year. All for no valid reason, which is pathetic, bordering on false advertising. Very disappointed with this, and I certainly will not be buying anything from The Microsoft Store, ever again.
  peter456 | 18 Dec 2017 Report Abuse
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fast payment
  ravisant | 18 Dec 2017 Report Abuse
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Paid when due - would use again.
  Dodgydriver | 07 Dec 2017 Report Abuse
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Quick and easy, generous
  CP_Campbell | 06 Dec 2017 Report Abuse
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Great retailer
  sthanky | 01 Dec 2017 Report Abuse
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Supposed to be £100 which was on offer. Confirmed at £12.50 hopefully will get rectified but been with Microsfot under query for some time now
  DomLSE | 30 Nov 2017 Report Abuse
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