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Microsoft Store Reviews

TopCashback members who have made a purchase from them have rated Microsoft Store three stars out of five overall. Customers who have left positive feedback state they did so for reasons such as the great prices found on their website, the superb products and service offered and because they received a “fantastic deal on a fantastic product”.

Other positive reviews highlight the fact that their item was delivered before expected or the customer had enjoyed a smooth renewal of Office 365. In terms of cashback, not only are many members happy with the amount they receive, but others have left comments such as “tracked within hours, cashback received promptly”, “always tracked first time and always moved to payable fairly quickly” and “really happy with how quick it became payable”.

Despite having a ‘bad’ overall rating, positive reviews left on Trustpilot commend Microsoft for their world-class support in replacing a faulty product within three days and the very helpful customer service received when someone contacted them about an issue with delivery.

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Microsoft Store Reviews
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easy to deal with
  timreall | 24 Apr 2016 Report Abuse
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Not good, extra cash back bonus not paid and still after 7 months nothing there, for a company like Microsoft you expect better and it has shown they are completely untrustworthy!
  rdcstrau | 23 Apr 2016 Report Abuse
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atrocius ordeal in getting cashback paid, i get that there are IT issues at play and in this case it was down to the merchant but the wait was waaaaay too long. TCB representatives have been great though especially the social media team, props to Matt and Steven xxx
  Trashj87 | 23 Apr 2016 Report Abuse
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This has taken over 6 months to sort out. Absolutely appalling!! They don't deserve any stars !
  khanru | 20 Apr 2016 Report Abuse
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Didnt track properly, took 6 months to get my cashback
  SarkyStarkey | 20 Apr 2016 Report Abuse
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Poor 10 months to get cashback and its still £10 short of what was advertised
  chewie18 | 19 Apr 2016 Report Abuse
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Very slow paying and required multiple chases. Avoid.
  a153075 | 19 Apr 2016 Report Abuse
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great i will be use them again
  leedsrob | 19 Apr 2016 Report Abuse
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Excellent service
  | 19 Apr 2016 Report Abuse
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A great level of service as would expect from Microsoft. Delivered before expected.
  warslet | 18 Apr 2016 Report Abuse
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Advertised as £70 cashback for a valid purchase of a Surface Pro 4. Bought the Pro 4 as a result and it has been stuck at ~£50 ever since. I feel very cheated.
  fras78 | 13 Apr 2016 Report Abuse
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AVOID!! They lure you in with large cash back amounts so you make purchases you maybe wouldn't, then give no reason once you query it. TopCashBack don't seem to be able to hold them accountable which isn't good. I just hope this saves someone else from being ripped off
  Phileh | 12 Apr 2016 Report Abuse
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Cashback for ordering a Surface Pro (£100) was declined, but they paid out for other items in same order.
  aligutt | 11 Apr 2016 Report Abuse
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After 5 months wrongly tracked cashback has still not been uplifted (waiting for merchant). Be aware and don't rely on cashback from this shop!
  JanSch | 04 Apr 2016 Report Abuse
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Cashback tracked fine, then dropped to far lower than advertised. Over three months and still no resolution.
  theadams | 02 Apr 2016 Report Abuse
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still waiting...not pain up
  GJ55 | 23 Mar 2016 Report Abuse
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Missing cashback claim submitted after item didn't uplift as promised. Looking at other reviews this seems to be a common issue, indeed it wouldn't surprise me if none of the transactions had uplifted. Not good, will just have to wait and see if they eventually honour the promised rate.
  booboobeaker | 22 Mar 2016 Report Abuse
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Same issue as many others regarding Arc Mouse deal. 5 months on and confirmed at £0.53 instead of £40. "Faster paying"? I think not and please don't offer decent deals if you are unwilling/ unable to track. You are the world's leading software publisher; how difficult can it be!
  kurosawa | 20 Mar 2016 Report Abuse
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cashback received as expected, smooth and pleasant transaction
  nindzowka | 10 Mar 2016 Report Abuse
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been waiting for cashback of £350 on a £1000 laptop as advertised but it has tracked and become payable at £8. Use at your own risk.
  dman_15 | 02 Mar 2016 Report Abuse
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Waiting for month now for cashback, by default logging wrong (much too) low cashback amounts and not responding to support requests
  JanSch | 01 Mar 2016 Report Abuse
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Like others, I've been waiting months for my cashback on a wireless display adapter. I'd treat MSFT Cashback with extreme caution..........
  MonkeyMickey | 29 Feb 2016 Report Abuse
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Fast payout
  Yorkshireveganlass | 18 Feb 2016 Report Abuse
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Didn't pay.
  Permanganate | 12 Feb 2016 Report Abuse
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not faster paying , been waiting 4 months, paying £1.08 instead of £84.00
  GJ55 | 12 Feb 2016 Report Abuse
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