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Get up to £25.00 of your purchase back
when you shop with Mobile Phones Direct

Mobile Phones Direct Reviews

Take a look at the Mobile Phones Direct reviews below and you will find plenty of positive feedback from people who have shopped with the smartphone deal provider through us. Comments include “no problem with cashback and got a great deal on phone” and “great site — second time I have used and was pleased to find this great cashback offer”.

Whether it is about cashback, handsets, delivery or service, there are plenty of complimentary remarks. In terms of the cashback process, some of the comments left include “great service — cashback received within two months”, “quick cashback with no issues” and “great — roughly eight-week payout time”, while one member explained they “didn’t expect cashback as the deal was already heavily discounted but still got paid, which was a bonus”.

In terms of the products offered and service provided, TopCashback members have left feedback such as “great service, great product, swift delivery”, “phone delivered quickly, good tariff, cashback released — all good” and “excellent service and product”.

Mobile Phones Direct Reviews
	Hmm. They did get us the phone we wanted. Took a few weeks but they were one of the few that could do it. Then the DD bounced as they had incorrectly passed on my details to O2. My name is wrong on the contract as they passed on the wrong info to 02. Not sure how they could have fouled up when I entered all the correct info when I bought. We finally sorted most of it out with O2, but I doubt I'll be back to MPD.
	AndrewGC \| 25 Sep 2010 Report Abuse
	Don't know if it's just me, but MPD started out by registering just 1p. This stayed like this for one month, at which point I raised a claim with Top Cashback. Then MPD added another £29.98 (still not quite reaching the £30 promised, but hey), BUT clearly the tracking time was reset at this point. So currently, well over 4 months after my purchase, I only have 1p claimable, although the other £29.98 is at least confirmed. The deals at MPD seem pretty good (although watch out for the early extraction of money from your account well before the three months' free insurance is up), but the cash back experience is dire. I'll be putting another claim in at the end of the month if MPD don't make my money payable by then.
	\| 24 Sep 2010 Report Abuse
	This is the first time I've used Mobile Phones Direct, I would say it was an in-different experience. I'd ordered a HTC Desire during a time with massive demand and a holiday period. The service, communications and the online webpage / tracking wasn't excellent. The telephone support was hit and miss, but there was some genuine people that could help. Overall, I would rate as average, its not a supplier that I'd use again. However, I did get my cashback from them. I've read the comments applied from everyone. Mine took just under 5 months, yes a bit more than the average stated by Top Cashback but at least it was honoured.
	\| 09 Sep 2010 Report Abuse
	After over 4 months of waiting my purchase , which initially tracked at 1p, is now payable, still at 1p. Service from MPD was good for the phone, but dire for the extras that were meant to come with it. Once you have bought, best of luck to you if you need customer service.
	DawsonUK \| 17 Aug 2010 Report Abuse
	Dont know who the hell Viking are, the last chap reviewed them... Mobile Phones Direct are dire! Same old story as everybody else... 6 months since I ordered... Tracked at 1p then nothing. AVOID THEM! I have asked Top Cashback to remove them from their listings but they clearly dont care! Wont use either company again!
	\| 21 Jul 2010 Report Abuse
	Viking are one of the best companies to deal with in the market place
	bolton123 \| 20 Jul 2010 Report Abuse
	Repeat of my last feedback with the correct star ratings - the 4 stars was for quality of product - not the merchant! Not holding my breath on this one. Tracked at 1p, then after chasing, a further £29.99 was added. This is currently showing as pending - I've had the phone for 4 months and the expected payment date has been and gone. Only used this company as provided a free in car charger - won't use again, especially as cash back and contract deal was the same as phones4u!
	heff \| 15 Jul 2010 Report Abuse
	Not holding my breath on this one. Tracked at 1p, then after chasing, a further £29.99 was added. This is currently showing as pending - I've had the phone for 4 months and the expected payment date has been and gone. Only used this company as provided a free in car charger - won't use again, especially as cash back and contract deal was the same as phones4u!
	heff \| 15 Jul 2010 Report Abuse
	Didn't track correctly and took six monthes for the correct cash back to be paid.
	JLaw \| 14 Jul 2010 Report Abuse
	My order did not track so I have been chasing this with TCB. After waiting seven months I got quite angry at TCB blaming the retailer so I contacted Mobile Phones Direct myself. They said the cashback only applies to particular handsets and did not apply to the handset I took with them. I argued this is not what it says on TCB's website, a chap called Phil Mead from MPD argued back to say it is not their fault, it is TCB's and he is effectively washing his hands of this matter in so many words. I have passed his emails to TCB but in the meantime I will definitely not be using this website again and suggest other people avoid Mobile Phones Direct. The cashback is not forthcoming from these guys!!!
	Stuart10 \| 07 Jul 2010 Report Abuse
	Well it tracked at 1p as stated for a long long time this then became payable (wow 1p) anyway months down the line 7 months infact i finally recieved the remainder of the £30
	davenicholl \| 06 Jul 2010 Report Abuse
	Phone arrived quickly, but the comment stating that the 1p will change to £30 is wrong, wrong, wrong. One month later and it's still showing as 1p. Will I ever get MY money? Who knows?
	\| 23 Jun 2010 Report Abuse
	phone was delivered quickly, but don't hold breath for cashback from topcashback, still waiting 5 months or so now. :(
	\| 21 Jun 2010 Report Abuse
	It is now 2 months since I purchased my phone from them, it is still tracking at 1p and is due to be paid in about 3 weeks time. They also include £40 of extras with the purchase, which still haven't been received despite 8 phone calls and 3 emails. I will not be using them again, full of promises but fail to deliver.
	DawsonUK \| 11 Jun 2010 Report Abuse
	Very poor indeed. I purchased a contract handset from them in mid December and submitted a claim one week later. After continuous nudges to TCB I sent admin a note asking if there is a problem? TCB says they are reliant on Mobile Phones Direct. Mine is not even tracking and I am owed £30 from six months ago. I do not hold any hopes of ever seeing this money.
	Stuart10 \| 03 Jun 2010 Report Abuse
	i think the tracking problem is mobilephonesdirect fault as i have had lots of things that track as 1p but then go up to full amount when it becomes payable and never had a problem but these are a terrible company tried to order a phone with them but after weeks and weeks of no communication off them i eventually managed to get threw to them and cancel it and ive read nothing but bad reviews from them it seems if you have a good transaction with these then your very lucky i recomend avoiding mobilephonesdirect at all costs
	mum3 \| 03 Jun 2010 Report Abuse
	poor took about three weeks plus to recieve phone and the cashback is still shown as 1p not £30 after a month
	becky19811 \| 30 May 2010 Report Abuse
	Don't touch with a barge pole. Whilst they sent the phone out in good time, they have not sent me my headset or the correct memory card after 6 weeks. If you do a search online, you will see their standard policy of sending out the wrong size memory card to customers and making it very awkward to get it replaced. I'm still waiting...
	\| 19 May 2010 Report Abuse
	Still pending at £0.01 nearly a month after starting the contract!
	\| 13 May 2010 Report Abuse
	Only a month down the line but contract purchase is only tracking at 1p
	DawsonUK \| 06 May 2010 Report Abuse
	6 Months later and still at 0.01, sort it out TCB!
	Tommy2k4 \| 05 May 2010 Report Abuse
	very slow tracking and then at incorrect amount so had to do a formal ticket
	IzzyJo \| 06 Apr 2010 Report Abuse
	As those happy shoppers above - just seen £29.99 ready to pick up. Thanks to TopCashBack and Mobile Phones Direct...just need the £60 from More Than to turn up now....
	Ian_M \| 19 Mar 2010 Report Abuse
	Cashback tracked and paid at 1p - Seems I'll be writing this one off. Also took over two months and two phone calls to send out free car kit. The email replies were OK though.
	Ian_M \| 19 Mar 2010 Report Abuse
	UPDATE - My Mobile Phones Direct have now confirmed another £29.99 cashback on my account, on top of the initial £0.01 So looks like I will get my cashback after all! Happy days! Hang in there people.
	daveboy99 \| 18 Mar 2010 Report Abuse

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