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Mobiles.co.uk Reviews

Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

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Mobiles.co.uk Reviews
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Quickly tracked but delivery was a pain in the ass, as only delivered to credit card address
  chrisfrost | 06 Dec 2010 Report Abuse
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tracked quickly, but has taken upto 2 months for confirm.
  ZainJ | 04 Dec 2010 Report Abuse
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I have bought several ultra-cheap, unlocked, payg mobiles from mobiles.co.uk. Most of the transactions have gone through without a hitch, with the cashback being paid quickly. This time however, there was a hiccup with the mandatory topup being credited to the account. Once alerted (after an 8 day wait and see if anything happens cooling off period) mobiles.co.uk acted quickly and decisively to send out a cheque for the missing topup. Would recommend them to anyone, delivery usually takes about 3 days.
  Vimala | 22 Nov 2010 Report Abuse
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Purchased PAYG phone took three days to arrive
  Dent | 19 Nov 2010 Report Abuse
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Fast to track. Goods quickly delivered and cashback prompt. Full marks all round.
  deljo | 06 Oct 2010 Report Abuse
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excellent website plenty of good offers,awaitng phone but would recommend.
  hell17 | 27 Sep 2010 Report Abuse
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My order was processed and delivered promptly, but customer service is non existant, they don't reply to any e-mails shortly, as promised' and it's impossible to get through on the phone, unless you have all day to hang on.
  J_S_PUAR | 23 Sep 2010 Report Abuse
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Very Fast next day delivery no charge goods were top quality would recomend and use again
  Dinks | 17 Sep 2010 Report Abuse
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Great site - pays good cashback more than some other mobile sites - recomend!
  | 17 Sep 2010 Report Abuse
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Tracked overnight - Great Cahback value too ! ONly problem is they promised me next day delivery but then got an e-mail same night saying they cannot deliver it next day. Its the end of the 2nd day and it still hasn't been delivered - I am hoping they will deliver by tomorrow. NOTE: I tried reaching their customer care but no one answered the phone after it kept ringing for about 4-5 minutes.
  | 08 Sep 2010 Report Abuse
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Tracked within a day or two. Confirmed very quickly and became payable in total around one month.
  hoodgo | 06 Sep 2010 Report Abuse
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paid out on first buy - other 2 buys are currently confirmed
  | 05 Sep 2010 Report Abuse
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part of carphone warehouse = slow customer service
  jaws1 | 03 Sep 2010 Report Abuse
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Same day tracking and next day delivery. Next day confirmation - Highly recommended
  | 24 Aug 2010 Report Abuse
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Item received in gd condition and quick delivery. Also no problem with the claim for cashback. Fast, smooth and reliable
  Mo_Hove | 16 Aug 2010 Report Abuse
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good deal, used more than once.
  iaincs | 12 Aug 2010 Report Abuse
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I had to submit a manual claim when the cashback for my payg mobile failed to track, but once the amount appeared, it rattled through to payable in less than a month. I have used this merchant again since and it tracked very quickly. I would recommend this retailer as they have Nokia mobiles from just £0.90, plus a £10 topup. Delivery is quick and free and cashback is reliable.
  Vimala | 11 Aug 2010 Report Abuse
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Good prices and reliable, quick delivery. Would certainly use again.
  | 26 Jun 2010 Report Abuse
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The website experienced a fault AFTER I had input my credit card details and a message came up telling me to complete the order by phone. I do not imagine that phone orders receive cashback, so I am left wondering how to get hold of my goods and what has become of my sensitive credit card data.
  Vimala | 21 Jun 2010 Report Abuse
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Quick tracking and good cash back.
  | 11 Jun 2010 Report Abuse
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Excellent store, very quick delivery of products and excellent cashback too.
  Wayne_P | 08 Jun 2010 Report Abuse
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Be warned do not expect cash back they use excuses to get out of paying cashback hence why the offer looks so lucurstive!! Top cash back are not prepared to tackle them on none payment of cash back !
  leaway | 25 May 2010 Report Abuse
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cashback added and confirmes in 2 days brilliant
  broxibabe | 06 May 2010 Report Abuse
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the was realy helping hand
  alitside | 01 Apr 2010 Report Abuse
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Real quick and reliable tracking
  ccpnumber5 | 08 Mar 2010 Report Abuse
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