Get up to £45.00 of your purchase back when you shop with Mobiles.co.uk Join TopCashback Free
Get up to £45.00 of your purchase back
when you shop with Mobiles.co.uk

Mobiles.co.uk Reviews

Mobiles.co.uk have been going since 1995, and as the UK’s longest-running retailer of mobile phones, you’ll find everything from good value contracts to SIM-only deals.

They feature a wide variety of brands including Apple, Samsung, and Google as well as popular networks like Vodafone and VOXI. Mobiles.co.uk have been winning awards since 2006, with a slew of credits to their name from Mobile Awards, uSwitch, and Mobile Industry Awards.

You’ll find more than 60% of Mobiles.co.uk reviews rated 5-star* on Trustpilot as well as positive reviews from many of our customers, too. Many users described the quick and easy process, good customer service, and value for money.

Some of the negatives have included customers having issues with delivery or refunds. Explore the many Mobile.co.uk reviews to see what you could expect from the retailer, or leave a review of your own experience.

*True at the time of writing.

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Mobiles.co.uk Reviews
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Prompt cahsback each and everytime. They could offer more generous cashback rates on all contracts, not just iPhones.
  | 16 Apr 2011 Report Abuse
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Delivery was quick. Ordering easy.
  Steve_Peters | 15 Apr 2011 Report Abuse
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Cashback tracked quickly and payed out after 3 months. The direct cashback on the mobiles.co.uk site itself was sent out by cheque after a month. Cancelling phone and gadget insurance was easy. Very pleased overall.
  highlandmum | 13 Apr 2011 Report Abuse
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CAUTION: mobiles decided to pay my cashback to another party even though i had purchased through the topcashback site. If you shop around before buying and use comparison websites make sure you delete 'cookies' before linking through topcashback, this may prevent others claiming a commision.
  | 01 Apr 2011 Report Abuse
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another cashback site is offering £50 for mobiles.co.uk contracts but topcashback is only offering £40 which is a shame as I would rather use topcashback, increase it and I would rather use you than another cashback site
  1trainer1 | 29 Mar 2011 Report Abuse
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Further to my previous comment, please see the link below for reviews on their cashback rating for contract phones: http://www.topcashback.co.uk/mobilescontract-phones/
  hussain786 | 28 Mar 2011 Report Abuse
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Previously, to get cashback for a contract phone with this retailer, you had to click through the link "Mobiles.co.uk - Contract Phones". This link in question ("Mobiles.co.uk") was for cashback for PAYG phones, which generally attracted positive reviews, whilst the link for contract phones (" "Mobiles.co.uk - Contract Phones") generally attracted negative reviews as the cashback process was certainly more hit or miss. It's funny how TCB have decided to combine both links, leaving out the negative comments from "Mobiles.co.uk - Contract Phones", whilst keeping the overwhelmingly positive comments from the PAYG side of things. I wonder why?
  hussain786 | 28 Mar 2011 Report Abuse
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Mobiles.co.uk only allow a single purchase of 2 items, their loss I guess
  Chris_Bush | 23 Mar 2011 Report Abuse
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Definitely the best company I've dealt with so far when getting cashback as it tracked straightaway and received cashback in about a month. Highly recommended
  ronnyred | 07 Mar 2011 Report Abuse
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Good merchant. Cashback paid out already after around 5 weeks. Good cashback on pay as you go. Good company to deal with, next day delivery and phones come unlocked. Sure to use again.
  Shaunytopdog | 03 Mar 2011 Report Abuse
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NOT impressed so far with this company's communications ! Did not receive a confirmation email for my purchase. Could not log into my account to track orders as their system did not send me password reminders/reset (and I did check my spam box). Phoned the company 12 times this morning ! - even trying different departments each time was cut off dead. Sooooo frustrated ! A joke these people are in the communications business at all !
  jdybnsn | 02 Mar 2011 Report Abuse
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Cannot Fault, tracked and paid very quickly
  hft456 | 01 Mar 2011 Report Abuse
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Excellent
  bdaddow | 22 Feb 2011 Report Abuse
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quick and easy. fast trackin hope payment will be as quick. brilliant cash back
  | 05 Feb 2011 Report Abuse
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tracked really quickly!
  thorney102 | 29 Jan 2011 Report Abuse
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Got the phone with no problem but no £10 top up,emailed customer support which sent apologies for any inconvenience caused. then told to wait 14-28 for a cheque. after waiting 28 days emailed again to be told no cheque had been sent because a system error and to wait another 14-28 to get a cheque. :(
  zero2007 | 26 Jan 2011 Report Abuse
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long delivery
  denjavor | 23 Jan 2011 Report Abuse
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Tracked and went to paid very quickly. Also bargain price for phone
  sgray22 | 11 Jan 2011 Report Abuse
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smooth and quick
  Nicglassa | 11 Jan 2011 Report Abuse
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Placed an order with these clowns and although they promise next day delivery it is now two days since placing the order and at the time of writing this review still no sign of the phone? Tried calling their customer service department and because they are owned by Carphone warehouse the usual poor service remains as expected...kept on hold for over half an hour and still no answer....Will not be using this merchant or any other cpw site! Proceed with caution!
  Cashback_rookie | 10 Jan 2011 Report Abuse
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Fantastic friendly service. What a huge selection on offer - definitely will be my first port of call the next time I need a new phone.
  | 30 Dec 2010 Report Abuse
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Tracked and confirmed really quickly, delay in receiving my order, but got it eventually. Would use again
  Mrs_Smythe | 22 Dec 2010 Report Abuse
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Wow! Incredibly good value and no catches at all! Have now ordered 3 phones from here - 2 x PAYG and 1 contract and all have been excellent value for moneyand given great cashback. Highly recommended.
  Rachel31 | 17 Dec 2010 Report Abuse
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Very impressed; quick delivery, good comms, great price for phone and high cashback
  swthomas | 12 Dec 2010 Report Abuse
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Tracked quickly.
  Rebecca_Eb | 07 Dec 2010 Report Abuse
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