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Get up to 2% of your purchase back
when you shop with O2 Free Sim
O2 Free Sim Reviews
Reviews and experiences from TopCashback members who have shopped with O2 Free Sim.
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O2 Free Sim Reviews
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Payed out after doing manual claim
I order few times a year and none track, have to do manual claim but they do pay on manual claim. Probably done about 9+ orders over few years.
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W11236843 | 16 Oct 2024
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Smooth TCB experience
A previous SIM deal took several months to become payable, but this one was all OK. It gave me the chance to try O2 which I would normally steer clear of. As expected, the speed in my area was poor, but I knew I'd be mainly at home and using WiFi, so they got my payment for very little network burden, and I got more than compensated with the cashback.
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JJY | 25 Aug 2024
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Does not track and no order number provided
TCB needs to talk to O2 as they do not provide an order number so there is no way to make a cashback claim. I ordered two SIMs for my sisters and topped up from my credit card into the O2 app on their phones but no order number was provided.
This is the second year in a row that this has happened. I'll use another mobile provider next time.
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Sal80 | 12 Aug 2024
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Everytime I use it, it does not track and I have to put in a manual claim. It's not cookie related as other websites track. then they ask for an order number but they don't email that to you so there is no way of getting the cashback. When you top-up, if you do see an order number on the web page screen, make sure to take a screenshot or make a note of it.
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Sal80 | 01 Feb 2023
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Disappointingly slow, not far short of 9 months from purchase & still not paid although confirmed 2 months ago after chasing them continously.
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PabloY | 17 Oct 2022
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I ordered this sim 13 days ago (9 business days), it was meant to arrive within 2 - 3 days. I contacted customer support via Facebook and they just said to order another one? I did however get phone calls from random phone numbers (didn't answer), but when I looked them up online, people say they were nuisance calls from a company who partner with o2 and pester you to get a contract. Not very good.
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GeenaN | 16 Sep 2020
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Great offer when joined o2
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ceduna | 02 Apr 2020
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Never paid up yet on all the Sims I've bought from them. Why bother to offer cashback if they have no intention of paying it?
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scheissefuergehirn | 30 Jan 2020
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Tracks OK but very slow to reach payable. In my case over 7 months but TCB were extremely helpful chasing it up.
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whalleyman | 18 Oct 2019
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Have been trying for over a month to purchase £10 free sim deal. Page still loads as oops error after completing details ??
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Hellsbells64 | 01 Sep 2019
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Easy sign up with quick cashback payment
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336975 | 08 Aug 2019
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Great network, nice to get cashback too... quick payment :-)
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lovedeanuk | 28 Jul 2019
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After being transferred to O2 site and filling out form for free sim, page continuously goes to error and I cannot proceed
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Hellsbells64 | 18 Jul 2019
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was nearby impossible to get any cashback as it took almost 8 months
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phillipk1 | 15 Jul 2019
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Does not always track but worthwhile to use. Great service from 02
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Dawsys | 11 Jul 2019
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Generally takes about 7 Months for Cash to be paybale
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AdamGregory2 | 08 Jul 2019
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Took nearly 9 months to pay out. Thanks.
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stlmd | 07 Jul 2019
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Cashback came through very quickly. Thanks!
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Jansy1 | 26 Jun 2019
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Never got my cashback, never tracked and TCB support insist on having an order number but O2 never provided me with one when I ordered my free SIM. Very disappointed with the poor process from TCB/O2 on this
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jammasterjp | 11 Jun 2019
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A great offer, which tracked immediately. Crediting the cashback to my account took slightly longer than anticipated, though.
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Mac69 | 27 May 2019
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Very Good, Reasonably quick payout!
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Snotallthere | 26 Apr 2019
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amazing. very quick payment.
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edinburghmeimei | 15 Feb 2019
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Tracked at £1 rather than £5, and is now pending at £0. I can't put in a claim because it's passed 100 days. Looking at recent reviews, they've possibly stopped paying out entirely.
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CakeLadyGiggles | 20 Jan 2019
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Did not track and long time to resolve
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morris8cars | 13 Jan 2019
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